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Best Air Conditioning & Heating

Heating and Air Conditioning

About us

Whether it’s an HVAC emergency or routine air conditioning repair or heating repair, Best Air offers the San Antonio area responsive, same-day service from expert technicians, not equipment salesmen. Additional email - info@bestairsa.com.

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

Air conditioner & heating repair and replace. New system sales & installation.

Services we don't offer

Duct cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.834 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 34 reviews

Michael “Boots” M.
04/2023
5.0
heating & air conditioning/hvac
  + -1 more
Excellent, timely service. As a regular customer you receive priority service. Best has responded on weekends and at night when service was critical. Fairly priced and excellent service. Will work until they figure it out and get the job done. Military discount available. Col Miller
Description of Work: See above. 1.00

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

Fred K.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They've been really good every time they've come out.
Description of Work: Our air conditioner went totally out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fred K.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They've been really good every time they've come out.
Description of Work: It was a repair and I signed up for their service contract that day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Tim F.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
One person came out and it took 45 minutes. They do an excellent job.
Description of Work: It was an A/C check up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

elizabeth C.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
I have been using Best A/C & Heating for 11 years now, I am in a different home as of last year and am using them in this home as well. The house is 20 years old with the original A/C unit, Jerry is always very honest and tells me exactly what it needs to keep it humming along, never tries to push me to replace when the unit still has some life left in it. I use them twice a year for the summer/winter maintenance check ups. John is always very friendly and I know I am in good hands with them. There are times they run a bit behind schedule (depending on the job before) and are late to the appt, but due to the trusting relationship we have, I am able to see past that. Being a female, it is great to know you can trust a company and that they are not trying to pull the wool over your eyes or steal your money.
Description of Work: Summer/Winter Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$50

Barry M.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
The air conditioning went out last night. I called Best AC this morning. John came out this morning and fixed the A/C.
Description of Work: Changed capacitor, checked system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157

Michael H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
We called Best Air Conditioning in the morning and they arrived 3-4 hours later. He was a very honest, knowledgeable Technician. I believe his name was Jerry. They could have charged us much more, but the total cost was only 92.00. It turned out to be a plugged drain line. Honesty is a great quality and we will use them again.
Description of Work: We had a significant leak from the inside unit - plugged drain line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Sam H.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
The furnace quit working and I called John about 5:30. He arrived about 30 minutes later and diagnosed the problem. He did not have the necessary part and said he would have to get one the next morning and would be back about 10:30. His worker arrived about that time and fixed the furnace. He called before coming to let me know some one was on the way.
Description of Work: Replaced the gas control valve on the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$368

Vick P.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
He is courteous, punctual and reliable. I couldn't be happier and I've recommended him to several others, including my brother, who continues to use him. We consider him a trustworthy friend!!
Description of Work: I have been a customer of John's since I bought my first house in 1993 (he had serviced the house before). The evaporator unit of my current A/C developed a leak and he is replacing the entire system (except for the furnace, which he said I didn't need to replace).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Bonnie B.
06/2013
4.0
heating & air conditioning/hvac
  + -1 more
It went well. He came about 2:00 and checked my air conditioner outside, found it very low in freon, and put in 2 whatever units. I know freon has gone up a lot. It cost $200. Since he came for emergency freon, he did all I needed. He couldn't check my inside portion of my air conditioner, but gave me a rain check if I need him for the rest of this A/C season. I am very pleased with Best.
Description of Work: My freon was out, and I was sweltering. I called on Saturday and he came that very afternoon. I am so relieved to get the freon and live more comfortably.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Richard S.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
I had an initial quote to replace my Carrier AC coil for $2400 from another company. On a recommendation of a friend I called Best. The were fast, knowledgeable and professional. They accomplished the same service for $900. WIll definitely use again.
Description of Work: Replaced brokem A/C coil

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Michael P.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
I have been very pleased by John and Best Air Conditioning.
Description of Work: I have been using John and Best Air Conditioning since 2004 and could not be happier with their service. Last year's price was $106 to check your air conditioner in the spring, and your heater in the fall. Over the years, they have replaced my entire air conditioning/heating system, as well as fixing minor problems. I am glad that I have found them. Their telephone number is 494-6711

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$106

Charlotte F.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
As always, polite and very thorough. They are always the best and will always get a great recommendation from me.
Description of Work: Fall/Winter check for our heating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jack E.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
All work was performed professionally and accurately. We are satisfied with this company.
Description of Work: Best Air Conditioning provides the spring and fall system checks and the previous owner used them so we continued. The technician only repairs something when the system really needs it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Vick P.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
See detailed services performed.
Description of Work: I have been under a maintenance contract with Best for approximately the last 10 years. I have always found them to be responsive, reasonable, prompt and dependable. About 6 years ago, Best replace my compressor at what I feel was a most competitive price. They check my AC/heating each spring and fall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$154

Fred K.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
I liked the technician that they sent out. He told me what he was going to do and he did everything as he said. He actually had to go get a part for something on our drain line to the outside and the experience was very good. I thought the price was very fair; he didn’t try to oversell me. I thought it was easy to kind of do that. They sent him out very fast and he was right on time.
Description of Work: We used Best Air Conditioning & Heating for a system check before we moved out of our house as the buyer had wanted us to get the system checked to make sure everything was up to par.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

marion S.
07/2012
1.0
heating & air conditioning/hvac
  + -1 more
Our inside air conditioning unit was leaking a great deal of water and flooding the house. We called on a Sunday morning. He came out at 6:30 in the evening. From the moment he entered our home he was hostile to me.He did not listen when I tried to describe the problem and barely listened to my husband. He was extremely discourteous to me, ordering me around, insulting me, and generally treating me with contempt. I never complain about a serviceperson and always give the benefit of the doubt, but I have never encountered such rudeness in an individual who came to our home to perform a service. We had been having a sever leakage problem in our air conditioning. He insisted that a hole on the outside in our foundation was a drain. I told him that there had not been any drainage from that hole in the 20 years that we owned the house. He insisted that I was wrong and had my husband stand there to check as he blew out something in the air conditioner. This did not cure the problem so he goes to the outside unit and gives it a routine cleaning. Then he says it is all he can do,to call a plumber, and charges us and leaves. Two days later the inside unit leaks and floods the house again.
Description of Work: Cleaned outside air unit and "blew out" a drain with CO2 in the inside air conditioning unit.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$70

Charlotte F.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
I've been with them for years and they are great. They do commercial and residential. Everything is excellent. They do our annual check up for our AC and heating, it's not for repairs though. They are professional and on time and I feel like they are very very honest.
Description of Work: Best Air Conditioning & Heating does our annual check ups. We've used themfor about 3 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Rick C.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
Overall.... I was very pleased with the service and price.... This is the forth time I have used John and his company..... If you want an honest a/c man.... John and his crew are your folks........
Description of Work: John responded promptly to my air conditioning problem. John was at my house within 2 hours and diagnosed the problem... a failed fan on the outside unit... Jerry his assistant came back and replaced the broken fan. Jerry was very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Debra M.
03/2011
5.0
heating & air conditioning/hvac
  + -1 more
We have a contract to do the summer and winter maintenance. They have a good price. We've used them for three years and we've never had an issue with them. We did have one issue and they resolved it very quickly and effectively. They come on time and they take time with their work. They give recommendations but they don't push them on us. We wish they would improve their paperwork. They are supposed to call about appointments and sometimes they forget and we have to call. They are very good but not as organized. They are very good about coming out if there is a problem. One year we forgot to renew and when we called they deducted that amount from the contract because we had both missed it.
Description of Work: We used Best Air Conditioning & Heating for the seasonal maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jack E.
02/2011
4.0
heating & air conditioning/hvac
  + -1 more
The technician serviced the units in one hour and reported they were mechanically fine for the winter. We have used Best Air Conditioning since we moved here 5 years ago and have no reason to change.
Description of Work: Seasonal HVAC winter inspection and minor service on 2 units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

Corkey N.
11/2010
5.0
heating & air conditioning/hvac
  + -1 more
I spent about $150 on the job. My neighbor is their friend and they did a good job for him. So, I used him and they did a good job for me. They were prompt. They fixed the problem and it has not come back. The guy was courteous. I would use him again in the future. I was not around when he did the job. He came out and did what he was supposed to do. I am sure he was professional.
Description of Work: I used Best Air Conditioning & Heating, five months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Melissa L.
11/2008
5.0
heating & air conditioning/hvac
  + -1 more
They are extremely efficient. They answer their calls, which unfortunately is rare in the age of voice mail abuse. They show up promptly, and are on time or early.
Description of Work: I have used this company twice. On a HOT July 4, a national holiday, we had a clogged A/C drain in the attic that was leaking thru the ceiling. I called several companies, only to get voice mail, or empty promises to call back. I finally called Best. They came out within a few hours. They didn't charge extra for the holiday, and they fixed it for under $100. Awesome! The second time I used them was for a blown fuse on the furnace unit. It took awhile to fix it, two trips, but it was reasonable, and they were professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$62

Nicole N.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
They were punctual and polite. I was happy with the price and felt that I received excellent service.
Description of Work: Best AC came out to clean and check my three furnaces prior to the cold season.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$72

Lydia M and Brian G.
09/2006
5.0
heating & air conditioning/hvac
  + -1 more
He was professional, neat, and courteous.
Description of Work: They serviced our heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$43
    • 1(current)
    • 2

Contact information

PO Box 700653, San Antonio, TX 78270

www.bestairsa.com

Service hours

Sunday:
12:00 PM - 7:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
8:00 AM - 7:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

Best Air Conditioning & Heating is currently rated 4.8 overall out of 5.

Sunday: 12:00 PM - 7:00 PM

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 8:00 AM - 7:00 PM

Best Air Conditioning & Heating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Best Air Conditioning & Heating offers free project estimates.
Yes, Best Air Conditioning & Heating offers eco-friendly accreditations.
No, Best Air Conditioning & Heating does not offer a senior discount.
Yes, Best Air Conditioning & Heating offers emergency services.
Yes, Best Air Conditioning & Heating offers warranties.
Best Air Conditioning & Heating offers the following services: Air conditioner & heating repair and replace. New system sales & installation.
Duct cleaning.

Contact information

PO Box 700653, San Antonio, TX 78270

www.bestairsa.com

Service hours

Sunday:
12:00 PM - 7:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
8:00 AM - 7:00 PM