Berger Home Services, LLC

Very expensive for the small gutter repair job requested. Did not hire.

Fast when they finally go to the job.

Already wrote a review

The end result was great! Took them a while to follow up on the project.

Great experience

Na

Was great working with Berger. Happy with the install and work that was performed.

Buyer beware of this potential significant waste of time! Long story short: the only thing Berger Home Services followed through on was showing up and responding to sell me the contract. They failed to have it installed within two weeks, to call me back within a day each of the 8-9 times I called in, to even show up the installation day, or even call me to tell me they would not be coming. I finally got in touch with a manager Deanna (not sure of spelling) at 4:45 the day of the scheduled installation. Only at this point did they discover they had written my number down wrong on the contract (I did miss that too). This was despite me verifying my number each time I called in and their caller ID apparently recognizing my #. She claimed one of their vehicles broke down causing the no show and did attempt to reschedule for Saturday. As I was departing mid-day, only a morning appointment was acceptable but Deanna would not accommodate. Given their failures, was not going to risk taking off another day. The only positive in this whole waste of time was Berger Home Services did agree to refund my down payment. Most disappointing: one would think that being in business for 17 years would give them a better idea of how to schedule their customers. As a result I wasted over three weeks in attempting to work with them.

Dani is very friendly and professional. She arrived on time for the estimate, explained what to expect for the installation. Installation happened without any issues! Would definitely recommend and use again!

Excellent!!

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