BELDON Roofing Company is an award-winning business based in San Antonio, Texas. Founded in 1946, it is a family-owned and operated company that specializes in home improvement products and contractor services such as residential roofing, commercial roofing, LeafGuard clog-free gutters, Pella vinyl replacement windows, James Hardie fiber cement siding, and more.
After 77 years in business and four generations of family members leading, BELDON Roofing Company is one of the city’s highest-profile businesses with a long list of accomplishments. Year after year, BELDON is consistently named a Best Place to Work by the San Antonio Business Journal and a Top Work Place by the San Antonio Express-News. The company also received a Family-Owned Business Award from the San Antonio Business Journal in 2019.
Used this company several times now. They are fast, courteous, and very reliable. If you don't like what they have done, they return and work on it until you are satisfied. Very through in estimates and explanations. We had lots of trouble with the original roofers and a company we used after the original one went bankrupt (as well they should have). When we had this leak appear we did not even ask for an estimate, just the repair. They were fast and they are good. They tracked, located and repaired the leak in one morning.
Description of Work: Tracked, located and repaired a leak in the roof over our bedroom ceiling in less than 4 hours. We have used them 3 times now. In each case they have taken great care to try to match our shingles or suggest the best alternative. Every repair has been better than the original roofing. They have repaired leaks around our chimney, our covered porch, our bedroom and bathroom, our upstairs den.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$510
Response from Beldon Roofing Co
Thank you very much for making our day. We work hard each and every day to exceed expectations and we are so glad that we did so with the work performed at your home. If it's safe to be on a roof, we are available 24/7 265; thus, please call at anytime should the need arise. Thanks again and have an awesome day! Brad Beldon President & CEO
David E.
11/2012
3.0
insulation
+ -1 more
Initially they came out very promptly to give the estimate. After recieving the estimate, there were difficulties scheduling the work. Eventually, I requested a refund from Angie's List.
Description of Work: I contacted Beldon Roofing for insulation work per a Big Deal I purchased.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Response from Beldon Roofing Co
Member- We apologize for any delays; however, installing insulation is a very dangerous task and we will only allow specific crews to handle this operation. The Big Deal promo, which we ran with Angie's List, was very successful; however, it resulted in scheduling delays. We are sorry that you have requested a refund, but please know that we will only send trained crews to ensure that the product is installed correctly and safely. Furthermore, we are confident that you will not find a better deal; thus, we stand ready to honor the price should you desire to reconsider. Thanks in advance. Brad Beldon President & CEO
Rocky W.
11/2012
1.0
roofing
+ -1 more
I made an appointment with another company who sent the estimator out the next day.
Description of Work: I choose to get my roof repair done by Beldon due to its Angie's List rating. I had to wait 3 weeks for an estimator to come out to estimate the repair. I agreed to the repair and was told by the estimator that it would take another 3 weeks to schedule the repair. I called the company and they said they had not received the work order and to call he estimator. The estimator told me that he would check and call me back the next day but did not. I am not going to use this company, I can not put my trust in a company to perform work correctly if it is this much trouble to schedule the repair and send me a reliable estimator.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Beldon Roofing Co
Customer - I apologize for the delay in responding, but I have been out ill most of November. As regards your comments, we apologize for the timeliness; however, we had unexpected showers in September and October. This created a backlog and despite working 6 days per week, we couldn't meet everyone's specific schedules. Furthermore, you had indicated to us that your son wanted to wait until the neighbor had performed some repairs on their property, prior to you completing the work. We even provided the name of a subcontractor to assist with those repairs. Lastly, when Brian met with you, you had provided him with a perfect score of “10” on the form, with a scale of 1-10, on how likely you are to refer us to a friend or colleague. Furthermore, I provided my contact information, as well, should you have any questions. This is the first I have heard of any problems. With that being said, we are not sure, why you would provide us with F’s when you gave us the highest rating possible on our forms. We very much want to be your roofer of choice; thus, if you haven't done the work, please call me at 366-6969. Thank you, in advance, and we hope you will reconsider your rating. Brad Beldon President & CEO
Penny B.
11/2012
2.0
roofing
+ -1 more
My experience with them was not good at all. I probably would not use them again. Out of all the estimates I got they were the lowest. They told me I did not have to be at the house for them to do the work, which was awesome because I did not have to take time off from work. So, they scheduled it and when my husband got home, I told him to go out and look at it to make sure they had done the work. They had not been to do it. I called them and told them they had not been out their, there was no note or anything. The receptionist said she would check on it and get back with me. She did not call me back, so I called them again. The issue was my roof was too steep so, they could not do the roof that day because they did not bring the proper equipment. So I had two issues. First they are a roofing company and should have had the equipment. Second, the guy that came out and did the estimate should have made a note that I had a steep roof and they did not leave a note or anything. I had to call them to find out what was going on. There was a delay in getting it rescheduled. The work in the end was good. They did what they said they were going to do. I would not use them again in the future.
Description of Work: Beldon Roofing did a roofing job for me
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
Yes, I recommend this pro
$850
Response from Beldon Roofing Co
Customer - I apologize for my delay but I was out ill most of November. As regards your comments, we truly appreciate your candidness. Danny Mendez, our COO, would like to meet with you to discuss your concerns in person. We would appreciate it if you would contact him at (210) 366-6957 so that we can arrange a time to meet with you. Thank you. Brad Beldon President & CEO
Roy M.
10/2012
1.0
roofing
+ -1 more
The estimator wãs not interested In giving me an estimate. The second trip to my house was to drop off the estimate. He forgot to bring roofing samples and told me he was in a great hurry because he needed to be some where else quickly. He said he would come back with the samples and explain the various roof vents to me. He never returned or called. I would have liked to have had Beldon do the roof but if their estimator's professionalism is an indication of their service then I don't want Beldon to do any work for me.
Description of Work: The estimator wãs not interested In giving me an estimate. The second trip to my house was to drop off the estimate. He forgot to bring roofing samples and told me he was in a great hurry because he needed to be some where else quickly. He said he would come back with the samples and explain the various roof vents to me. He never returned or called. I would have liked to have had Beldon do the roof but if their estimator's professionalism is an indication of their service then I don't want Beldon to do any work for me.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
RAY B.
10/2012
5.0
roofing, skylights
+ 0 more
Started with Angie's list. After calling two places who didn't want to work on Spanish Tile roofs, a third company said "the only company you want to work on Spanish Tile is Beldon Roofing. They have the largest inventory and contacts for tile roofs." Guess what, we called Beldon. Richard White came and looked over our concerns. Hugh leaks in the entry hall and Master bedroom. After assessing our damage, including what must be a leaking skylight, he gave us a price. Richard is a caring professional, who knows what he is talking about. He is a man who knows his job. We said, "do the job". We did have to wait two weeks, but may I say, "all good things are worth waiting for." The crew came out and began the job of inspecting the roof and leak situation. Juan took care, not only to check what we thought we knew, but he went to the attic to make sure nothing was overlooked. They covered the leaking skylight and took note of what tiles they needed. This was not before they did what they could to correct all problems they could find. When they returned, they replaced the skylight and additional tiles. The work was completed in less that one day total. When you want a professional, with integrity, caring, knowledge and first rate, total customer service, you really should look no further. The only company I would ever call again, no matter what kind of roof I have!!!
Description of Work: Complete check of entire Spanish Tile roof. Found several broken tiles and some even missing. There were several leaks over the entry most coming from the skylight and running where there were broken tiles and/or missing ones. Plus one was missing from the entry roof and it didn't look good. They replaced the existing skylight after fabricating a new one , made to order skylight. Replaced all tiles that needed to be replaced. All the tiles they replaced matched. Great care was taken to make sure the look was consistent and that you could not tell where the old ones were and the new one was put in. The job was estimated by Richard White. He was right on. The price never changed!!!! Juan Zamora, Ulna Gonzalez and Joseph Sunday all performed their work with total professionalism. Each always had a smile and greeting but still not deviating from their job at hand. Juan is the "Prince of Detail". They spent a half of day here, first assessing the job, then making what repairs they could without new tiles. They then rain proofed the skylight and Juan informed me they would need to go and find the matching tiles. YES THEY DID !!!! They returned 5 days later, after the rain, with the new skylight and matching tiles. The job was completed in about 3 hours!!!!! When you have people who are happy with the work they do and care about both the company they work for and you as a customer, how can one not want to shout it from the roof tops!!! (Ha,Ha)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,850
Response from Beldon Roofing Co
Member, What a way to start the day!!! Thank you so much for your feedback and your business. My grandfather, and father, always taught us that the customer comes first. We must work each and every day to ensure that we keep water out and exceed our customer’s expectations. In the 3rd generation, we continue to follow the goals of my grandfather and father. Also, one of our these goals is to create a positive experience for our customers. We are indeed a TEAM of human beings and it's a challenge to ensure that everyone understands those goals. Your feedback reassures us that our training is working; thus, we will continue to reinforce our beliefs on a daily basis. Please know that we'll be here if you need us today, tomorrow, or even into the 4th generation. Thanks again for your business and have a great day!!! Brad Beldon President & CEO
Tom R.
08/2012
5.0
roofing
+ -1 more
Signed a contract two weeks prior to being contacted to schedule the workers. Deposit check was cashed prior to work being scheduled. They seemed to have a lot of work, and scheduling initially appeared difficult to manage. Once we were contacted to schedule the job, they showed up on time and finished in one day. They did a good job cleaning up. The price overall was comparable to other companies, provided you don't have very much decking to replace. The charge to replace decking was higher than other companies. We chose to limit the repair to just the main house for this reason.
Description of Work: Removed and replaced composite shingle roof on single family house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Beldon Roofing Co
Member Thank you for your feedback. We are truly sorry that you felt the work took too long to be scheduled. Our Production TEAM meets daily at 6AM to address scheduling, scopes, and other departmental issues. This is great feedback as it will allow us to brainstorm and develop a better plan of action. If in the future, you have any issues, please do not hesitate to call. Thanks again for your TRUST in BELDON and have an awesome day. Brad Beldon President & CEO
james R.
07/2012
4.0
roofing
+ -1 more
I give them high marks across the board, except second to best on billing. They did it quickly and professionally. I had other people try to patch it up for cheaper and they were unsuccessful. Beldon Roofing Co came out and did it right. I paid premium but I got it fixed. They may be expensive, but they do it right.
Description of Work: Beldon Roofing Co repaired my roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Response from Beldon Roofing Co
Dear Member Thank you very much for the feedback. Please let us know if we can be of any other help. Have a great day.
Zach M.
07/2012
5.0
roofing
+ -1 more
Our overall experience with them has been excellent. Their price estimate was higher, but for their thoroughness of investigation estimate, they will definitely be worth the extra charge.
Description of Work: Beldon Roofing Co gave us an estimate on a roofing project.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Beldon Roofing Co
Dear Member Thank you very much for the awesome feedback. We work hard each and every day at exceeding expectations. Thank you for letting us know that our hard work is paying off. Have a great day. Brad Beldon President & CEO
Elia Z.
07/2012
5.0
roofing
+ -1 more
Representative Oliva arrived took pictures of roof damage. Notified our home commence, was able to get us more money then first offered by it. Oliva is a very pleasant, professionals, courteous and dependable.
Description of Work: Removal and installation of new shingles, plus wind turbines, new metal case, new wood work with premier added and all debris hauled away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Beldon Roofing Co
Member - Thank you very much for taking the time to provide us with the feedback. I have visited with Juan and the rest of the TEAM and let them know how much you appreciated their hard work. Thanks again and have a great day!! Brad Beldon President & CEO
Andrew B.
07/2012
4.0
roofing
+ -1 more
They were nice, they came out on time, but the price was a little high.
Description of Work: Beldon Roofing came out to give me an estimate.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$450
Response from Beldon Roofing Co
Member - I'm sorry to hear that we failed to exceed your expectations. As regards the billing rate; our rates are within the industry standard. They include, but are not limited to, transportation, fuel, liability insurance to work in your home, thousands of dollars’ worth of tools which you likely don’t see, health insurance, occupational insurance, inventory costs associated with materials kept on the vehicle, and a considerable amount of field knowledge. Unlike a doctor, we are bringing all of our equipment to your home or business and all of these costs add up. With that being said, we would welcome the opportunity to be of service. Thanks again for your candid feedback and have a great day. Brad Beldon President & CEO
Eva R.
07/2012
4.0
roofing
+ -1 more
I have no problems with the roof. I had a water leak in the garage and was trying to determine where the leak was coming from. I asked Beldon to come look at this different roof. I was not informed in advance that there would be a charge to look at this roof. Two mencame out and spent 15 minutes. I then get a bill for $150.00. Not even my doctor makes this much per hour. I told Beldon that I was not informed in advance of this charge and I am refusing to pay. They continue to bill me.
Description of Work: Flat roof replaced.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$3,700
Response from Beldon Roofing Co
Member- I'm sorry to hear that we failed to exceed your expectations. As regards the billing rate; our rates are within the industry standard. They include, but are not limited to, transportation, fuel, liability insurance to work in your home, thousands of dollars’ worth of tools which you likely don’t see, health insurance, occupational insurance, inventory costs associated with materials kept on the vehicle, and a considerable amount of field knowledge. Unlike a doctor, we are bringing all of our equipment to your home and/or business and all of these costs add up. I will get with Bea on Monday and ask her to reach out to you. Thanks again for bringing this to our attention.
John J.
07/2012
5.0
roofing
+ -1 more
They were very organized and professional. It was easy to see that they knew what they were doing. Beldon kept me in the loop and was always prompt and responsive with the scheduling. It was a two day project and was a very positive experience. Also, they did a great job with clean up after they were finished.
Description of Work: They were hired to replace and install a partial roof at our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Beldon Roofing Co
Thank you very much for the feedback. Your input helps us get better at providing awesome customer service. Thanks again and we look forward to being of service again in the future.
Daniel L.
07/2012
5.0
insulation, roofing
+ 0 more
We were very happy with the job they did. We would recommend them to a friend or family member.
Description of Work: We used Beldon Roofing Co for roofing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Beldon Roofing Co
Member - Thanks again for taking the time to provide us with feedback. Your experience is very valuable to our TEAM. Further, we meet each morning to discuss any issues related to our projects. Your comments will help us focus on exceeding expectations. Have a great day. Brad Beldon President & CEO
Johnnie W.
06/2012
5.0
roofing
+ -1 more
They are so reliable and wonderful. I would recommend them very highly. The last man that came out, Albert, is such a gentleman. All of their workers are so well trained.
Description of Work: They have done our roofing. They came to do a check, replaced some shingles and repaired a drain job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Beldon Roofing Co
Member You absolutely made my day. It’s our goal, each and every day, to find ways to exceed our customer’s expectations. It starts with our Production Meeting at 6AM each day, and doesn’t stop until we turn the lights off that night. Further, you have my assurance that we will continue to work at it even after we have finished your roofing project. I’m available at 210-341-3100 x 6969; thus, please feel free to reach out to me if we ever fail to exceed your expectations. As for Albert, he’s an incredible member of the TEAM and we truly value everything he brings to our organization on a daily basis. Thanks again!!! Brad Beldon President & CEO
chad C.
06/2012
4.0
roofing
+ -1 more
We chose Beldon Roofing because they have a great reputation and the estimate was not too much higher than comparable bids. We are satisfied with the roof, a very simple asphalt shingle, however we have a flat part of the roof that required another material. This flat material is buckling as water sits on it and within a month of installation, developed a leak. It took several weeks for them to come back and repair it because their schedule was overloaded, but eventually it was repaired with a tar substance.
Description of Work: New roof with very simple asphalt shingle
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from Beldon Roofing Co
Memberl - I'm so sorry that we didn't exceed your expectations. We have systems in place to ensure that our customers are happy; however, it appears as though we failed to exceed your expectations. Further, I personally review each job inspection and each final report as well. On 12/30's report it didn't indicate there was an issue and a follow up call with your wife indicated she was happy with the job. I will investigate further on Monday and we will reach out to you ASAP. Thank you very much for contacting us and we look forward to seeing all A's on any follow up work. Have a great weekend. Brad Beldon
Elizabeth S.
05/2012
3.0
insulation, roofing
+ 0 more
I called this guys, and he came out right away. He said he would get an estimate to us shortly, but I called him three days later and he said he still didn't have anything. I called him once more after that and still haven't heard back from him. It's been two months since we initially spoke.
Description of Work: We had lots of storms this spring and I noticed some loose shingles on our roof.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
Response from Beldon Roofing Co
Member - I'm so sorry that we dropped the ball. I'm not sure how it happened as we have many checks and balances. I will look into it right away and someone will call you on Monday. Brad Beldon President & CEO
Lynda L.
04/2012
5.0
roofing
+ -1 more
I don't even know if I got their name from Angie's List, I ended up getting it from my brother, and then I went ahead and used them. They were very responsive; I was kind of delaying the project, and the sales guy from Beldon kept calling and asking me if I was ready yet and that they were there for me. He just stayed on top of it and he got the sale. The roofing was done, and they were in and out in a couple of days. I like their follow up. He wanted the sale and he was offering discounts, and I also had some extra vents put in and it wasn't too much more for that. I am trying to take care of my mom's house too. I have never redone a roof, so it was my first experience; I guess it worked out fine. That's what makes it hard not having experience in doing all those types of repairs and replacements to decide if it is good work or not, we have to trust these people who provide these services. I wasn't there when he did the work, but he told my brother to be aware and watch for any leaks, and told him that if there was anything to just give them a call and they will come back and fix it. Everything worked out fine the next rain, it came through and there were no problems. I thought their pricing was good and competitive. I would use them again in the future.
Description of Work: We used Beldon Roofing Company for roofing. They replaced the shingles and the paper that goes under the roof in my mother's house; I think it was full replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Beldon Roofing Co
Member Thanks you so much for your comments. If it's safe to be out, our Customer Care Department is available 24/7 365. We don't anticipate any problems, but if you do have one - please do not hesitate to call. I'll be sure to share your feedback with our TEAM. Thanks again and have an awesome day!!!
Lisa B.
03/2012
5.0
roofing
+ -1 more
Their estimate was the same as everyone else's. They were very fourth coming. They told me I couldn't put up an advertisement to knock down my bill a little bit because it was against the law, it had something to do with the insurance agency. That is good that they were ethical.
Description of Work: They put on a new roof for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Beldon Roofing Co
Member - Thank you so much for making my day. We work hard each and every day to exceed expectations. In doing so, we do it with hard work and integrity. Your feedback helps us work towards continuous improvement. Thanks again and have an AWESOME day. Brad Beldon
Cecelia G.
02/2012
5.0
roofing
+ -1 more
He actually measured the roof, knew what was going on with our roof, and informed us of what the company would need to do to fix our roof. I am interested in a metal roof, my husband is seeing dollar signs. He offered to give us estimates on various roof types to let us make an informed decision. I hope they follow through. Beldon as come through with the estimates as promised. We had a long discussion as to roof types, the positive and negative aspects of all types and we have finally settled on a metal roof (yipee!). They will get us the paperwork tomorrow. I am really impressed with Mr. Beldon and his work ethic and attention to customer service. I'm still slightly speechless. All I can say is thanks. For what it is worth, it is wonderful that you understand the military lifestyle. I have a soft spot for our military, since my husband served 37 years in the army. I wish you could tell your grandfather thanks for his service. General Patton...I'm impressed. Scheduling the roof was an issue because of us. We built a front porch on before scheduling the roof, which delayed the project. My choice. Then we had rain (happy thing). The crew arrived on time, and went right to work. They worked tirelessy on removing the old roof and getting the decking fixed. The second day, we were expecting rain, so the guys worked until 10:30PM to make sure we would not have any leaks. It did rain and so the roof was put off for 4 days or so, until the decking dried after the rain went away. The guys put the metal roof on in about 6 days or so (I don't honestly remember). They knew I was worried about oilcanning and the wavy roof but said they could pretty much fix that. They did. Our house looks amazing now. The roof is beautiful and well done. I did notice one leak the other day when it rained, but they are coming out to inspect it. The schedule was done for my convenience.
Description of Work: We are currently getting estimates on replacing our roof due to hail damage. Our neighborhood was pretty well decimated with the last storm so reliable roofers are busy right now. Our estimator actually got on the roof, walked around and did measurements. He checked both roofs that need replaced & picked up a couple of things our insurance adjuster left off. He said he will communicate directly with our insurance company about questions. I do not have an estimate yet, but am not expecting it until at least Monday, per their notification. This is reasonable to me. I have had very negative experiences with Beldon before & this is a huge stretch to even call them. If it wasn't for Angie's List, I wouldn't have this time. UPDATE: We had the meeting today and received the estimates. I appreciate the detailed and written estimate very much. Your professionalism has done a lot to alleviate my concerns. Now we need to get the rest of our estimates and make a decision. I will call you tomorrow since you are off today. UPDATE: 03/01/12; I'm rarely rendered speechless. I was today. I was almost in tears with his kindness and understanding. I spoke to Mr. Beldon (the owner) twice since I wrote this report. I told him the problems I experienced before (in the early 80's but I was really mad). Mr. Beldon was apologetic and assured me he would strive to alleviate my fears and concerns. Thanks to his professionalism and kindness and true desire to right the issues from the past, my fears have been somewhat relieved. I am still slightly anxious, but not as much as before. 09/04/12: I late doing this but here goes. I did hire Beldon to do the roof. Before we had a shingle roof, and the roof decking looked like the ocean on a windy day. We changed to a metal roof because I wanted one and the price was right. They removed the old roof, replaced a couple of pieces of decking that had carpenter ants (we had just found them and treated them prior to the roofing job beginning) and a couple pieces of fascia as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,500
Response from Beldon Roofing Co
Member – I want to personally thank you for your willingness to provide BELDON with constructive criticism of your experience with our organization. On behalf of our TEAM, I apologize that we have fallen short of your expectations and, quite frankly, we are disappointed that we failed to live up to our own goals of exceeding our customer’s expectations. However, with that being said, we’d sure like to visit with you to understand your concerns. At this time, we currently have a 10AM appointment with you and your husband for Monday to deliver reroofing options. At such time, we would be more than willing to discuss any concerns which you have. I’m also a USAA member (3rd generation) and our TEAM follows the same beliefs of serving the customer. My grandparents, of blessed memory, came to San Antonio at the end of World War II when my grandfather was stationed at Ft. Sam, after serving on the Staff of General George S. Patton. I have many memories of his stories from serving on General Patton’s staff. Further, I’m confident that my grandfather’s leadership skills were sharpened by the lessons he learned from General Patton. Fortunately, they decided to make San Antonio their home and started our family business over 66 years ago. Today, our family business employs over 600 individuals nationwide. That’s quite a legacy for me to uphold and I welcome it daily. My father joined them in 1960, and I came aboard after graduating from the University of Texas at Austin. For years, our family has been actively involved with the San Antonio Greater Chamber of Commerce, the National Roofing Contractors Association, YPO (Young Presidents Organization), numerous military affairs committees, many other civic organizations, & various charities and their many fundraising efforts. We are deeply rooted within the community and our entire team gives back daily. Certainly, we aren’t perfect but we have procedures and policies in place to ensure the quality of our product is second to none. I hope that after you meet with Chuck on Monday that you will feel confident in partnering with BELDON for your reroofing project. In the interim, if you have any questions and/or concerns, you can always reach me at brad.beldon@beldon.com or by mobile at (210) 854-6969. Thanks again for the opportunity.
Dee Ann R.
01/2012
5.0
roofing
+ -1 more
All the work went very well. The inspection and estimate was done very professionally by Albert Pena, the Belton representative.He coordinated the work. The crews arrived on time, completed the work in the promised time and left the site clean when the work was complete.
Description of Work: Belton made 2 repairs for roof leaks over the garage. The roof is a typical older concret tile roof and Belton removed the tiles added new waterproofing under the existing tiles and replaced the old tiles. Where the tiles were broken or missing, they replaced with new tiles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Response from Beldon Roofing Co
Thank you very much for reaching out to our TEAM. In our 66th year of business, we have not lost sight of our customer's needs. My grandparents and parents reinforced, on a daily basis, do it the right way and treat the customer like family. On behalf of TEAM Beldon, I thank you again for your feedback. Have an AWESOME day. Brad Beldon President & CEO
RICHARD L.
10/2011
5.0
roofing
+ -1 more
I used Beldon for 2 reasons: 1. good reports on Angie's list; 2. an absolutely excellent presentation by the Beldon rep, Craig S. He was completely throrough and answered all my questions completely. He gave me a lot of useful information and made suggestions that turned out to be excellent. Craig was completely responsive to emails and phone calls while we were making our decision about which company to use. He provided large color samples to help us make a final decision. (With one of the other companies' rep, the first thing he wanted to talk about was what color of metal roof I wanted, even though I told him up front that that was not my major concern,) During the installation, Craig was always available if I had a question or concern about how things were going. The installation went fairly well, although one day only one person showed up to work on the roof. It looks great and we could not be happier with the final outcome. The only thing that could have been better would be the final clean-up. I'm still finding some metal screws and a few pieces of metal in my yard, I would definitely recommend Beldon to anyone needing roofing repairs
Description of Work: Removed old 3/8" decking & shingles; installed 3/4" decking and metal roofing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Response from Beldon Roofing Co
Member - Thank you very much for the feedback. As a 3rd generation family member, these comments bring great pride to my family and our entire TEAM. As for the yard, Warren will be contacting you to arrange a time to re-inspect it again for any screws and/or clippings. Further, your feedback will help us develop a better plan for our cleanup as we thought it was very effective; however, we are going to re-evaluate it as well as we want to get better each and every day. If you should ever need anything, please feel free to contact me directly. My number is 366-6969. Thanks again for making our day and have an awesome day yourself. Brad Beldon
Missy S.
09/2011
5.0
gutter repair, insulation, roofing
+ 1 more
Sales representative, supervisor and installers provided first rate professional services. The cost was in-line with major competitors and we always received request for feedback after completion of each job. Highly recommended for all your roofing and gutter needs.
Description of Work: Installed metal roof on house and detached garage. Installed Leaf Guard gutters on house and most recently applied Heat Block to underside of garage roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
Response from Beldon Roofing Co
Thank you very much for the feedback. Our TEAM works hard each and every day to exceed expectations. If you should ever experience a problem, please do not hesitate to call me directly at (210) 366-6969. Have a super day.
Julie H.
09/2011
5.0
remodeling, roofing
+ 0 more
They had done a job for me a couple of years ago. They took almost eight months to complete the job. We also had a lot of rain during that time. We finally called them back to give them a second chance. We also felt that their prices were really high. It was a very small repair that they had to do. It took them a long time to find matching tiles as well. Later I read some of the reviews about them and I decided to call them back. This time however, everything is going well till now. The man who came out to work for us was supposed to bring in samples of tiles to match our roof today. The sample he brought was not really the right color. He should be able to get better samples.
Description of Work: I used Bolden Roofing Co. services for general remodeling services. I used their services in September.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Beldon Roofing Co
Thank you so much for the feedback. Matching tile is always a frustrating experience; however, we should still be able to locate something to your satisfaction. We will investigate it and get back to you ASAP as to why we were unable to provide better samples. As for the repairs, please feel free to contact me directly if you should have any problems or are not happy with the selected tile. My direct phone number is (210) 366-6969. Thanks again and have an awesome day. Brad Beldon President & CEO
James E. B.
05/2011
1.0
roofing
+ -1 more
He came out the same day to do the estimate but was late for the appointment. I didn’t like that he was more interested in finding out what my insurance company had offered me. He was going to call me once he had done the estimate. I would not use them in the future.
Description of Work: I got an estimate from Beldon Roofing Co for roofing work.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
2.0
Response from Beldon Roofing Co
Thank you for your candid feedback. We used the criticism at our recent TEAM member meeting to address issues similar to this. It is our goal each and every day to exceed expectations - we obviously failed in this respect. As regards the insurance issue, this has been our company policy for over two (2) decades because our quantities don’t always match the insurance companies. We apologize for the perceptions as regards the demand to see the insurance information. We’d still like the opportunity to exceed your expectations. If you are interested in speaking with me directly, my phone number is (210) 341-3100 Extension 6969. Most sincerely, Bradford D. Beldon, President & CEO
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Insulation,
Skylights,
Solar Panels,
General Remodeling,
China Repair,
Exterior Painting,
Kitchen and Bath Remodeling,
Basement Waterproofing,
Windows,
Siding
FAQ
Beldon Roofing Co is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Beldon Roofing Co accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Beldon Roofing Co offers free project estimates.
Yes, Beldon Roofing Co offers eco-friendly accreditations.
Yes, Beldon Roofing Co offers a 2% senior discount.
Yes, Beldon Roofing Co offers emergency services.
No, Beldon Roofing Co does not offer warranties.
Beldon Roofing Co offers the following services: Roofing, waterproofing, gutters, siding, radiant barriers, dow powerhouse shingles, insulation & skylights.