Baird Foundation Repair

Great experience

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My house settled on one side due to the possible nasty characteristics of black clay soil and the builder not site compacting enough on the lower side with the fill. My insurance company paid for a hydro test on the sewer line to eliminate a leak issue for the foundation issue. Our water lines come in overhead. A second test was done after the foundation lift to make sure no damage occurred from the lift. That test was on my dime. I did my homework by reviewing engineering sites which evaluates different types of foundation repair services. I received 4 bids from contractors. All had very similar elevation readings. Three of the four were similar in with steel pier repair and one wanted to use 6?x 12? concrete cylinders and pier the whole house including the inside by punching holes in the floor. I visually saw all the Baird parts being used at a H&G show. I went with Baird. They could answer my detailed questions. November 3rd, Diego and crew began work. Eleven pier sites were established and with the heavy duty brackets in place the steel piers were pressed down to a 24? refusal depth. A log was kept of depth and pressure readings during this process. November 4th, Diego and crew tied all eleven lift points together hydraulically and began the lift slowly monitoring the lift changes outside as well as Diego monitored the elevation read out changes within the house. I witnessed the cracks in the ceramic tile and ceilings closing up. When the corrected elevation was established, the piers were locked into place. All soil was replaced and watered down to help settle. Area was cleaned up. We received 4? of rain beginning that night. The soil settled well. Diego and crew were very efficient from start to finish. They really knew what they were doing. During the process the city inspector came by twice and the contracted engineering firm did a site visit and evaluation. Baird sent me the warranty certificate, the engineering report and the final detailed invoice.

As a Realtor since 1985, this is by far a superior company.Also, they did my house in 1985 and I haven,t had one single problem with the foundation .

All the workers were great and they worked their tails off doing a great job. Very satisfied.

John from Baird Foundation came to give me an estimate on repairs needed. He measured each room and also checked the entire outside perimeter of the house. He answered all my questions and explained the entire process of foundation repairs needed. He offered to make the same presentation to my husband at our convenience. John returned and again explained the process to us addressing all our concerns. He explained the difference between their steel piers and other methods of foundation repair. The work was started after the holidays. However, it had to be stopped because the static test of the drain system performed by plumber failed indicating one or more leaks under the foundation. The plumber recommended contacting our insurance company to determine if the work might be covered by our policy. I was told by insurance company to halt work until claim was investigated and processed. I called Baird Foundation to ask if someone could bring plywood to cover open holes until work could be resumed. They responded immediately. I contacted Amber in the office periodically over the course of several weeks to give her updates on our insurance claim. At long last, the engineer hired by the insurance company made his inspection and indicated to me foundation repairs could be restarted. I contacted Amber and their crew, led by Juan and Diego, came within a few days. Work was resumed. Crew was awesome, professional, hard-working, and superbly cleaned area after work.

The service has been great. They were always on time, and very helpful. The workers were all very courteous and professional. I would recommend them.

It turned out very well. I have had no problems since then. I had them put piers in several places in my home. After I had the piers put in I also had some cracks repaired by them.. Overall I would say they did a good.

They put in 8 or 10 piers. They did not explain things to me beforehand which I would have preferred, but I haven't had any trouble since they did the work. They also come back every year to check things out.

The work was good and lasted for a good length of time. However. I will need new foundation repair because of the drought season in San Antonio.

The service was very painless and I thought it went very well. The engineer who came out to inspect the work did a very clean job and the experience was fantastic.

They have been very friendly and responsive. They call back whenever I have an issue. They are good people and never cause any hassall.

They assumed things from the start and did not explain things to me effectively. I was a new home owner at the tium and did not realize certain aspects of the project. I thought it was going to my entire home they would repair but it was not. I also felt they were in and out and too busy for the job. I did not feel comfortable with the situation and I was not pleased with the service. I had issues with their service from the start. I would not use them in the future. I do not feel I got my money's worth. I wish they would have communicated with me better.

The service was good. They did what they said they would do.

Everything went well. John knows what he is talking about and is very informative.

They never called me back. The other reviewers said it was difficult dealing with them, but I decided to give them a chance. Particularly because their office is just blocks away from my house. Nevertheless, these guys didn't even have the courtesy to call me back to schedule an appointment. I'm actually glad they didn't, because if I'm already having problems with them now, imagine the h*** I would be going through after hiring them.

My dad had hired them, but after he passed away I had to deal with them. He spent $12000 on the job. They were difficult to deal with. I would not trust them to do any other work for me. They were not forthcoming. I had to do a lot of research and had to get a lot of information myself on the work that had to be done. They did not disclose anything while doing the job. I will never use them again in the future.

We bought a house built in 1917. It still had the original cedar post pier and beam foundation. There was termite damage and a lot of rot. The house was heavily leaning - needed new posts, beams and leveling. We got many quotes, but only Baird Foundation Repair offered to put concrete posts for a reasonable price. Everyone else offered sub-standard pad and block foundation for the same price. They also noticed that the sub-floor joists in one corner of the house were completely rotten and needed replacement. They gave a very good quote to replace those as well and we took their offer. The work took around 10 days and was carried out well. The house was leveled, new posts and beams put in. The only complaint I would have is that the company is not top notch when it comes to customer relations, but they get the work done well and that's what matters for years to come.

The permit was not in my name, they didn't do a good job. I would not recommend them to anyone! I felt like I was cheated.

They were not as neat as they should have been. At first, Baird was not digging deep enough. But then they did it correctly.

It took them about a month. What angered me was that once I signed the contract they ignored me. The broke a water pipe when they were digging. They never said anything to me. It could have been pretty bad because it was my hot water heater pipe. I didn't notice until later that night when I went in to make dinner. It sprayed all over my wall. No one ever apologized for it. They were supposed to give a senior citizen discount, it was stated in their ad. I called the owner, who was a very nice gentleman, I asked him about the discount. He said that was figured in the price when he gave me when he first came out, which was $10,000. I said no mention was ever made of that. I called him once more and he said he knew I was a senior citizen. I am 86, but he still should have mentioned it. My niece told me I should have not signed the contract after she read it, but there was nothing I could do about it now. I had to clean up after their work. I could never talk to anyone about the work.

Baird Construction Company did a good job. They have an engineer that came out and made sure everything was going well. They didn't tear up my yard any more than they had to. They made sure to keep us informed every step of the way. They got the job done in the time frame that they said they would.

Baird Construction did a great job. We were completely satisfied with all aspects of the job. To basically be able to tell them what we wanted without any great details and get precise results was wonderful. They took into account our requests and came through with the finished looks that we love. The quality of their work and products was amazing. We are very happy to have found the perfect contractor for us. They paid close attention to even the littlest details and it paid off tremendously. The roof, painting, flooring, and everything turned out great and they did right the first time.