ASHLEY FURNITURE HOMESTORE

Furniture - Sales

Reviews

4.74 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
0%
2
25%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.7
responsiveness
4.6
punctuality
4.8
Showing 1-4 of 4 reviews

Juan H.
12/2014
5.0
furniture sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rhonda S.
06/2014
4.0
furniture sales
  + -1 more
unknown
Description of Work: Was not "pounced on" or hounded after entering the store. Was able to browse leisurley. Staff available for questions/comments.

Rating CategoryRating out of 5
value
4.0

Yes, I recommend this pro

Marty C.
03/2013
2.0
furniture sales
  + -1 more
We did not want to spend 7 grand on a bed, but were given an awesome sales pitch and complete assurance about 100% satisfaction guaranteed. The salesperson mentioned this bed had features designed by NASA, for example. My wife loved the feel of the bed, as did I. When we got home, we discussed the purchase and reassured ourselves that at least we had a money back guarantee. The mattress was out of stock when we ordered, so the wait was going to be about a month. After about two weeks, my wife began having major second thoughts. Too much money, too much waiting, just not feeling good about it. So she attempted to cancel the order. Ashley Furniture doesn't work that way. Even though the bed has STILL not been delivered, they're refusing to cancel the order, stating we signed a contract and MUST accept delivery of this mattress or they will bill us anyway. The ONLY accommodation offered was to allow us to spend 7 grand on some other items in their store. I don't care what else they may do well, this is not how you treat your customers and a horrible business practice. Will never buy there again.
Description of Work: My wife and I bought a Simmons Beauty Rest bed at Ashley Furniture back in January of 2013.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$7,000

JD H.
11/2011
5.0
furniture sales
  + -1 more
It went very well.
Description of Work: Went and bought furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

    Contact information

    7010 S ZARZAMORA ST 110, San Antonio, TX 78224


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture - Sales

    FAQ

    ASHLEY FURNITURE HOMESTORE is currently rated 4.7 overall out of 5.
    No, ASHLEY FURNITURE HOMESTORE does not offer free project estimates.
    No, ASHLEY FURNITURE HOMESTORE does not offer eco-friendly accreditations.
    No, ASHLEY FURNITURE HOMESTORE does not offer a senior discount.
    No, ASHLEY FURNITURE HOMESTORE does not offer emergency services.
    No, ASHLEY FURNITURE HOMESTORE does not offer warranties.

    Contact information

    7010 S ZARZAMORA ST 110, San Antonio, TX 78224