Good job examining and diagnosing refrigerator. Also looked at problems with stove and washer. All appliances were over 20 years old and he explained to us that parts needed were no longer available. He recommended replacement, rather than trying to repair. He spent a good deal of time researching and explaining to us the problems. We appreciated his honesty and decided to purchase new appliances. He gave us some brand recommendations and we used that information to make good purchases from local businesses.
Description of Work: refrigerator stopped cooling
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$77.89
Debbie K.
03/2021
5.0
appliance repair
 + -1 more
It’s went great. Kosh arrived on time, was friendly, and knowledgeable. He took care of the problem quickly and effficiently.
Description of Work: Refrigerator water filter was stuck
Rating Category
Rating out of 5
Yes, I recommend this pro
Daryla G.
11/2020
5.0
appliance repair, appliance refinishing
 + 0 more
Kosh was excellent and quickly diagnosed the problem. However, the part needed was so expensive (he showed me his supplier's price list) that we decided for not much more we could buy a new one. We'd already had had issues with the oven from the first year we bought it so we were fine with replacing it. We would definitely call this business again should we need an appliance repaired. Kosh was polite and knowledgeable. Highly recommend!
Description of Work: Our oven quit heating and needed repaired
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Luis M.
11/2020
5.0
appliance repair
 + -1 more
I was at work, but my son said that Kosh was very professional and knowledgeable when it came to fixing our refrigerator. Our refrigerator is now cooling as if brand new! Thanks Kosh!
Description of Work: Repair to my refrigerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$248.91
Joe G.
10/2020
5.0
appliance repair
 + -1 more
Timely, reasonably priced, professional
Description of Work: Repaired stove
Rating Category
Rating out of 5
Yes, I recommend this pro
$127
Justin W.
10/2020
5.0
small appliance repair
 + -1 more
Excellent. Diagnosed fairly quickly. When the part came in, he was in and out in like 15 minutes and the water dispenser works great now!
Description of Work: Replace water dispenser housing on fridge
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Shauntae M.
08/2020
5.0
appliance repair
 + -1 more
Thank you Kosh! Called and came out same day and fixed our dryer. Super friendly and reasonable. Will definitely use for future repair needs 😊
Description of Work: Dryer Repair
Rating Category
Rating out of 5
Yes, I recommend this pro
Steve P.
08/2020
5.0
appliance repair
 + -1 more
Dryer stopped working, placed a call and he was here in 30 minutes. Super nice guy, did quality work, would definitely recommend to friends and hire again.
Description of Work: Appliance Repair - Large
Rating Category
Rating out of 5
Yes, I recommend this pro
Robert M.
07/2020
4.0
appliance repair
 + -1 more
He was able to fix the issue without replacing the part. That's good, because with COVID-19 who knows how long it may have taken to get the part. We were up and going again in just over 30 minutes.
Description of Work: dryer repair
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$114
Ronald L.
07/2020
5.0
small appliance repair, appliance refinishing
 + 0 more
Everything went fine. No problems. Adam was excellent and professional.
Description of Work: Repair for washer. Replaced lid switch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$116
Curtis R.
07/2020
5.0
appliance repair
 + -1 more
It was amazing. Serviceman was very punctual, knowledgeable and professional. He was very conscious of safety as he wore his mask the whole time. We would definitely hire again.
Description of Work: Fridge repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Perla A.
07/2020
5.0
appliance repair
 + -1 more
Replaced the heating element in dryer
Description of Work: Kosh came out next day and found the problem with my dryer immediately. He had the heating element and changed it within an hour. Great service. Highly recommend.
Rating Category
Rating out of 5
Yes, I recommend this pro
Linda A.
06/2020
5.0
appliance repair
 + -1 more
Our technician was very nice and explained everything. He arrived promptly too. I will definitely use them again.
Description of Work: Appliance Repair
Rating Category
Rating out of 5
Yes, I recommend this pro
Amanda G.
06/2020
5.0
appliance repair
 + -1 more
Was able to get squeeze me in the same day. Price was reasonable and work was done quickly, would definitely use again!
Description of Work: Dryer repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Veronica L.
06/2020
5.0
appliance repair
 + -1 more
It went well. Friendly, fixed the problem immediately and a reasonable price.
Description of Work: Washing machine repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Harry C.
06/2020
5.0
appliance repair
 + -1 more
They were booked for the day, but asked if i wanted to be on stand-by, ( i called at 8:30am). I accepted and he was able to make it over the same day. He evaluated unit and advised the electric motor was bad and i needed a new band. Total bill would have been approx. $350 inclu. service call. Since this was a $500 dryer i decided it was better to replace with new dryer.
Description of Work: DRYER was not working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Maribel B.
06/2020
5.0
appliance repair
 + -1 more
Kosh was very pleasant, talk me through the process of what he was doing to fix the problem with my dryer. He immediatley fixed the problem. Kosh was in and out in about an hour. Thanks so much! I'd definitley hire him again.
Description of Work: Appliance Repair
Rating Category
Rating out of 5
Yes, I recommend this pro
Ed R.
06/2020
5.0
appliance repair
 + -1 more
The repair service was exceptional, kosh arrived during the required time and he was able to locate the problem within minutes. His customer service skills was outstanding he was able to explain what went bad and why so that I could understand it. I would recommend this company to anyone that has appliance issues. Definitely on the top of my list to call if another issue happens with my appliances. Thank you for your prompt courteous service.
Description of Work: Dryer repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Around The Clock Appliance Service
Thank you for an awesome review. I appreciate the opportunity you gave me to help fix your issue.
Gabriel H.
06/2020
1.0
appliance refinishing
 + -1 more
Company say s that they have somebody available next week as soon as Tuesday but they couldn't send somebody out today for an emergency repair that I needed ASAP!
Description of Work: Emergency refrigeration repair.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Around The Clock Appliance Service
Due to the Covid-19 situation we're booking calls for the weekdays during normal business hours but we are not working during the weekends to help minimize exposure. I'm sorry that you have an issue with our current policy.
Debra H.
05/2020
1.0
appliance repair, small appliance repair
 + 0 more
I had the worst experience with the appliance repair company, Around the Clock Appliance Repair. Guy came out yesterday, didn't fix my washer. I paid $65 for him to tell me the problem is "gunk-buildup." He said I need to pour a gallon of vinegar into my washer, let it sit overnight, then do a load this morning, "to see if it works." It didn't work. So when I called them back today, the owner was an *******. He said fixing my washer is too time and labor intensive, will cost me $500, and it's better to buy a new one! I told him it's only 3 years old. Yesterday I asked what the lifetime of a washer is, he said 10-12 years.
Description of Work: Washer repair
Rating Category
Rating out of 5
Response from Around The Clock Appliance Service
I was the tech/half-owner (Adam), who had diagnosed your issue. I had informed you that the machine in question was too gunked up, that if the vinegar didn't work, the best option is to get a new one. To fix it would require a complete disassembly of the entire machine (including the bearings) and remove the obstructions. And yes, any appliance repair company would tell you that such a job given your machine's design/model, would require labor intensive work, potential part replacements (including bearings,boots, and shaft once taken apart) and is very expensive, for which I can do for $435. I'm sorry that you didn't like the result of the diagnosis, but not all machines are worth repairing. It's the nature of the business. I'm absolutely confident that my diagnosis was correct. Feel free to get a 2nd opinion and we'll give you a full reimbursement if our diagnosis was incorrect (if you can provide proof of diagnosis from another company and the results). Although your machine is young, no machine is 100% guaranteed to run its typical lifespan due to a variety of factors which include user care. We back our work with a money back guarantee if it is a confirmed misdiagnosis. You can choose to have it repaired given its current condition contingent upon our pricing quotes and process, or get a 2nd opinion, or get a replacement machine. I'm sorry that it didn't work out the way you had expected, but we have our policies, protocols, and processes in place in regards to anything we can do to help you.
Molly G.
05/2020
5.0
appliance repair, appliance refinishing
 + 0 more
Excellent. Prompt, polite, very professional and I would hire them again. This is the second time I’ve used them. First was for a refrigerator and now the washer .
Description of Work: Washing machine would not drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Lucille H.
04/2020
5.0
appliance repair
 + -1 more
He ordered the part right away and was back within a day to install. Very nice young man, owner of business. Prompt and professional and very courteous. He apparently repairs any appliance and was extremely knowledgeable. I will call him for certain next time any of my appliances has a problem in the future!
Description of Work: Oven needed electronic board replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michelle A.
04/2020
5.0
appliance repair
 + -1 more
Beyond courteous and professional. Would highly recommend them to anyone. Adam was knowledge and very helpful.
Description of Work: Oven repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Richard L.
03/2020
5.0
appliance repair
 + -1 more
Sunday afternoon and my dryer stopped working. I called and someone was at my home within the hour. They had my dryer working about 30 minutes later. Service was great and they were very reasonably priced for weekend service. Would highly recommend if needed.
Description of Work: Appliance Repair - Large
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
b K.
03/2020
5.0
appliance repair
 + -1 more
Very well. Kosh came and did necessary repair. Also had a second project that Adam took care of. Ice machine repair. Both very nice gentlemen. Very pleased with their work.
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Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
Around The Clock Appliance Service is currently rated 4.9 overall out of 5.
Around The Clock Appliance Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Around The Clock Appliance Service does not offer free project estimates.
No, Around The Clock Appliance Service does not offer eco-friendly accreditations.
No, Around The Clock Appliance Service does not offer a senior discount.
Yes, Around The Clock Appliance Service offers emergency services.
No, Around The Clock Appliance Service does not offer warranties.
Around The Clock Appliance Service offers the following services: Large home appliance repair.