They are fantastic and we have come to rely on them. We would highly recommend them.
Description of Work: We have use them for HVAC needs for years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scott M.
04/2017
5.0
heating & air conditioning/hvac
+ -1 more
We'd been putting this job off for a couple of years thinking it would be an unpleasant, disruptive hassle, but these guys made it easy. We worked with Tony Tamez who was super helpful but put no pressure on us to "upsell" anything. The installers, Johnny and Tony, were courteous, efficient, and totally competent. A great experience all around.
Description of Work: Replace aging central air with new system, and add blow-in insulation to attic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barney & Yolanda R.
12/2016
5.0
heating & air conditioning/hvac
+ -1 more
We called the Moos Co for a furnace cleaning for winter. They send out Juan Acuna who cleaned & checked out the unit. We had been concerned about our old a/c heater unit. We asked him how long we had before needing a new one. He was honest with us and told us not to worry. We asked about a replacement. He called Tony Tames. He was over in 30 mins. We were happy with the pricing. Two days later Juan & Estevan put in our new unit. They did great. We are very satisfied.
Description of Work: Change out existing 3 ton gas heat split system (10 seer.) Installed new XR16, seer Trane hi-eff system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,750
08/2016
5.0
heating & air conditioning/hvac
+ -1 more
Very professional group of men-they did an excellent job-they cleaned up well & were very focused on job.
Description of Work: Installed whole new air-conditioning system & heating.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,999
Richard R.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
Excellent on time accessed problem offered option at various costs next day a team of 3 or 4 removed old HVAC system and installed new excellent system before 3 pm arrived about 8; 15 as promised so far excellent they got as reports and refunds.
Description of Work: New HVAC system remove old replace 2 new heater and A/C.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,300
James F.
03/2016
5.0
heating & air conditioning/hvac, plumbing, water heater repair, water softeners
+ 2 more
prompt, friendly, affordable servic
Description of Work: installed new water heater and removed the old
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Rodney & Deanna W.
02/2016
5.0
heating & air conditioning/hvac
+ -1 more
Very impressed with all employees. Prompt, courteous, helpful, informative & cleaned all areas.
Description of Work: Changed out 4 ton heat pump split system. Includes removing & replacing 14 flexible duct runs due to age & condition.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Kate G.
01/2016
5.0
heating & air conditioning/hvac
+ -1 more
Tony Tarmez was the salesperson and over sale the project. He was great to work with the installers-Johnny, Johnny and Jesse, were equally efficient and polite. I have lived in my home for 45 years and never been more satisfied with salesperson and installers.
Description of Work: Install new 4 ton xr, two stage system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Lori E.
09/2015
5.0
heating & air conditioning/hvac
+ -1 more
The company was absolutely outstanding! Quality of the work is superb and the professionalism of all the workers from sales to installation is superb! This new trane unit has shaved another $50.00 per month of our electric bill (we also have solar panels so this additional savings is on top of the great solar savings) . The new interactive thermostat lets the company know if there is a problem or an error code. Installation took most of the day and the workers were prompt and courteous. Cant say enough good things about Arnold Moos!
Description of Work: Replaced Trane 10 SEER with new top of the line Trane XVI 19 SEER variable speed five ton unit.(air conditioner and heat pump)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
laura M.
07/2015
5.0
heating & air conditioning/hvac
+ -1 more
Tony worked with my busy schedule to get an estimate and the install done as quickly as possible. despite the extremely bad weather.
Description of Work: New AC purchase & install.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,200
Katrina & Jefferson E.
06/2015
5.0
heating & air conditioning/hvac
+ -1 more
Arnold Moos crew did an awesome job, neat, professional, on time. Great job!
Description of Work: Changed out 4 ton heat pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
CONNIE W.
04/2015
5.0
plumbing
+ -1 more
I usually wait for when I have a list. They are prompt, and they do air conditioning too. Some jobs are more expensive than others. They may be a little high on the price, but I don't call around, so I don't know.
Description of Work: We use Moos for plumbing. They changed some fixtures in the bathroom, they worked on my shower, and they changed some parts on the back of some commodes.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Brian H.
03/2015
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
There was a lot of work with CPS contractors to access the nature of the system leaks. This lead to a redesign of the system to balance the supply and return air feeds which were totally out of whack, by Jim Moos. A new state of the art Trane high SEER furnace, air-handler and external unit was installed along with duct repair and the installation of a new Mini-Split system that turned a 2 car garage into a storage area and office. There was a complete rip out and replacement of the plumbing in the utility and laundry rooms which had been done without any venting. There were also several repairs to plumbing in the house, and in the garage bay that had been converted into a small apartment. Bottom line, the HVAC works well. I love the Mimi-Split, and we use Arnold Moos for twice a year system maintenance.
Description of Work: We bought a 1957 Mid-Century modern in Castle Hills that required a LOT of plumbing and HVAC work. They fixed all the code violations from the last home owner and replaced the existing HVAC external system, fixed major leaks in the internal duct work, and added new supplies and returns. They also added a Mini-Split System to what was a two car garage and is now storage and office space.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Thomas M.
02/2015
5.0
heating & air conditioning/hvac
+ -1 more
OUTSTANDING. PROFESSIONALS ALL THE WAY THROUGH. ENSURED INTERIOR OF THE HOME WAS PROTECTED. FIRST NIGHT WAS COLD SO ENSURED HEAT THAT NIGHT. FOLLOWED UP TO ENSURE OUR NEEDS WERE MET TO OUR SATISFACTION.
Description of Work: COMPLETE REPLACEMENT OF AC AND HEATING SYSTEM. WE HAVE BEEN A CUSTOMER OF MOOS SINCE 1999 AND HAVE ALWAYS RECEIVED TIMELY AND OUTSTANDING SERVICE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$24,000
Carol W.
01/2015
2.0
heating & air conditioning/hvac
+ -1 more
I've had some issues with them so I haven't used them since. The AC was working worse after they came and I did get a partial refund.
Description of Work: I've been buying my air conditioners from them through a special order. So I had them do an inspection on the air conditioner to get ready for the season.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Karen B.
01/2015
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
I have used Arnold Moos Company for all of my plumbing needs for over forty years. They are dependable, prompt, professional and do efficient work.
Description of Work: Annual check of heating system and includes spring AC maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$176
Mary A.
12/2014
5.0
plumbing
+ -1 more
We've used Arnold Moos check-up service for as long as we've owned this house (almost ten) years. Something I really like is, we usually always have the same technician(Louie), he knows us and our system. They technicians have always been very professional, careful, and thorough. They never push extra services or add-ons. They give honest opinions about the "health" of our system. When we have had problems, we've never thought they've tried to add-on extras that aren't necessary and the costs associated with repairs is reasonable. When it comes time for a new system we will choose to stay with them.
Description of Work: Summer AND Winter heating check-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$176
Katrina & Jefferson E.
10/2014
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Really well! The technician was fast, efficient and got everything fixed. He even found us a cheaper way to keep the unit running more efficiently for the next 2-3 years (our unit is old and should have already quit for good by now).
Description of Work: Our air conditioning went out suddenly, and we needed it fixed ASAP, as it's the unit in our master bedroom. Arnold Moos was able to get somebody out that day to fix it, and for no extra charge!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Sharon B.
09/2014
3.0
heating & air conditioning/hvac
+ -1 more
I don't remember what the estimate was but I knew it was too high. They quoted me last August for the condenser and it was too high, and they quoted me again. I started calling around in spring time to get the condenser serviced and they were too high on the service as well. Just that they were a little high but not their quality or anything because I can't state as to the quality of work that they do. They were extremely responsive when I called for the thing. If the pricing was right, then I would use them in the future. Um just for clarification, I gave this review over the phone. This company did NOT complete any work at my home. So the response that the company gave was completely incorrect. No one from this company has ever been to my home. I just called to get a quote for spring/fall tune-up on my ac/heating units. They were a bit more expensive than I was willing to spend since there were deals on Angie's website. That was the only statement I made to representative on the phone from Angie's List. I do not have any first hand knowledge of this company's work.
Description of Work: I had called them for references not for references for estimates but that was about it. They did provide an estimate. I think they quoted me twice. It was the annual cleaning for the condensers for the summer for the service.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from ARNOLD MOOS AIR CONDITIONING & HEATING
On 9/14/14. At [member name removed] request we dispatched a service technician to her home to perform a free estimate on repairing her existing system. After completing our diagnostic service it was determined that her system had developed a freon leak and refrigerant levels were extremely low. The technician identified and isolated the problem then provided [member name removed] with an upfront price to repair the leak and replace the refrigerant that was lost. As is customary once we confirm a faulty component is out of warranty coverage,past the 10 yr service industry benchmark, and the customer is faced with a major repair we provide a second replacement quote option at no extra charge as an alternative to the repair. We regret that we were unable to reach an agreement on either a repair or a replacement due to [member name removed] budget at that time.In closing Arnold Moos Co.never charged nor collected any monetary fees for the services we provided to her on 9/14/2014. As Arnold Moos Co.enters its 69th year of operation we have always striven toward providing our customers with the the highest level of service, quality craftsmanship, and an overall comfortable experience when using any of our plumbing or air conditioning services. Arnold Moos Co. is also puzzled as to why [member name removed] choose to give us less than an "A" rating when no repair or equipment replacement was authorized or performed.
Daniel R.
08/2014
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Salesperson listened to us and offered several options. The team came the next day and quot;just to remove the old system and prepare for installationand quot;. But that same night we had A/C from our brand new heat pump! They worked extra hard in sweltering heat to install this complex system ahead of schedule to make us comfortable ASAP! The whole team was highly competent, professional and nice to deal with. Site was carefully cleaned and installed system improve the appearance and the value of the house.
Description of Work: Proposed options, removed old system and installed new heat pump one day ahead of schedule! Price was fair and with 0% financing for 18 months.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,200
Pat S.
03/2014
5.0
drain cleaning, plumbing
+ 0 more
It continues to go beautifully! We will continue to refer this company - they are reliable, professional, and just nice folks to work with!
Description of Work: We began using Arnold Moos Plumbing and HVAC about a year ago. I am a real estate professional and property manager in San Antonio and it is essential that we have a reliable plumbing firm that we can use with confidence on the properties we manage as well as refer to our clients who are buying and selling. Having been introduced to the company by a client, we began using their services and they have earned the position as our number 1 go to company for anything involving plumbing. From the office staff, to the management team, to the on call plumber on weekends and evenings we have had excellent results and professionalism. They have cleaned clogged lines, stopped leaks, replaced sewer pipes under foundations, and many more services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Devon B.
09/2013
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Everyone was very professional and punctual. They did the work extremely quickly and were actually able to finish faster than the time they had quoted me.
Description of Work: I have an older house with extremely restricted return air for the A/C system. Arnold Moos came out and added two ceiling returns and a much wider return duct for the inside A/C unit. They also relocated my water heater in preparation for switching to a tankless unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
James C.
04/2013
5.0
plumbing
+ -1 more
They're on time, reasonable, and I like them a lot.
Description of Work: They replaced my water spigot most recently, and replaced my sink in my kitchen at one time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Thomas M.
02/2013
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
+ 1 more
Arnold Moos Air conditioning and Heating were great. We were surprised that it was inexpensive, they are very, very reasonable. We used them for heating and air-conditioning and they started the plumbing so we went to them.
Description of Work: They remodeled our kitchen because we had two pipes break in our kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara R.
12/2012
5.0
plumbing, water heater repair
+ 0 more
I basically told my whole story above. The gal at Arnold Moos Co. could not have been nicer and the plumber was very good at what he did for us. I'm just not sure the price I paid was what I was expecting to pay.
Description of Work: Our Hot Water Heater went out about 4:30 am Christmas Eve. Called in this order: First - Quarter Moon Plumbing called at 7:00 am. Message stating to call Emergency #. Which I did with no one answering. Second - Bracken Plumbing called at 7:10 am. Message stating to call Emergency #. Which I did and left a message for Alex. Third - North East Air & Plumbing called around 7:20 am. Message stating their hours & emergency #. Forth - Arnold Moos Co. called around 7:30 am. I finally got a live voice that answered and said they could come and install a new water heater around 10:30 am. The lady was very nice and said the plumber was already on a call but would be to us next. She did give me an estimate of what it would cost (between $1000. and $1500) for a 40 gal. electric replacement heater. The plumber was very prompted and installed a new Rheem 40 gal. heater with an expansion tank and new fittings. I'm not sure if the price I paid was good or not. I had not gotten any other estimates because no one else was answering my call. It's usually against my better judgement not to get more estimates before making a decision on such an expensive job. I'm glad I finally joined Angie's list today. Maybe it would have helped on this water heater and a better price.
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Service Categories
Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Water Heaters,
Water Filtration and Softening
FAQ
ARNOLD MOOS AIR CONDITIONING & HEATING is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: Closed
ARNOLD MOOS AIR CONDITIONING & HEATING accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, ARNOLD MOOS AIR CONDITIONING & HEATING offers free project estimates.
No, ARNOLD MOOS AIR CONDITIONING & HEATING does not offer eco-friendly accreditations.
No, ARNOLD MOOS AIR CONDITIONING & HEATING does not offer a senior discount.
Yes, ARNOLD MOOS AIR CONDITIONING & HEATING offers emergency services.
No, ARNOLD MOOS AIR CONDITIONING & HEATING does not offer warranties.
ARNOLD MOOS AIR CONDITIONING & HEATING offers the following services: PLUMBING, HEATING & AIR CONDITIONING, ACCESSORIES.