Appliance Repair Guy

appliance repair, small appliance repair service

About us

El Marco Appliance service is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

5.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
responsiveness
4.8
Showing 1-9 of 9 reviews

David A.
12/2024
5.0
Great work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sharon C.
12/2024
5.0
Marco arrived on time, asked pertinent questions about what I needed repaired, carried out the work in an efficient manner, and charged a fair price. He was extremely polite and personable, and I would definitely hire him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pete G.
08/2024
5.0
Marco thoroughly explained the repair even offered cost saving suggestions. Reasonable pricing, too.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Greg W.
08/2024
5.0
Marco came in and immediately started working to fix the washer. After running some tests to narrow down the possible causes of the problem, he got to work replacing the drain pump. Job well done for much less than I expected to pay.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Ronda B.
05/2024
5.0
Marco was great. He showed up on time, knew what he was doing and did the job for the quote estimate. I was very pleased with his work. He replaced the heating element in my dryer and it’s working great again. I will hire him again for appliance problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Sandra H.
04/2024
5.0
Mr. Palacios showed up with a Smile and was able to Replace the bad water line to the Refrigerator and saved us a couple of more years from having to buy a New one. The ice maker is still working great! Thanks Marco!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Donna B.
03/2024
5.0
The repair man when called walked us through a few steps to see if we could reset the machine. When he knew the error code he scheduled time promptly next day to come fix with new part. Days later he checked back in to make sure things were still working. Super professional helpful and very reasonably priced. I will use the service again if needed and highly recommend his work to all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$125

Carrie W.
03/2024
5.0
Marco Palacios repaired my refrigerator over a year ago and it's still working great. He was quick to respond and follow through with an appointment. He was professional and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    6227 Dove HIll Dr, San Antonio, TX 78238


    Service hours

    Monday:
    8:00 AM - 2:00 PM
    Tuesday:
    8:00 AM - 2:00 PM
    Wednesday:
    8:00 AM - 2:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed
    Sunday:
    Closed

    Service Categories

    appliance repair,
    small appliance repair service

    FAQ

    Monday: 8:00 AM - 2:00 PM

    Tuesday: 8:00 AM - 2:00 PM

    Wednesday: 8:00 AM - 2:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Sunday: Closed

    Appliance Repair Guy accepts the following forms of payment: CreditCard
    Yes, Appliance Repair Guy offers free project estimates.
    No, Appliance Repair Guy does not offer eco-friendly accreditations.
    No, Appliance Repair Guy does not offer a senior discount.
    No, Appliance Repair Guy does not offer emergency services.
    No, Appliance Repair Guy does not offer warranties.

    Contact information

    6227 Dove HIll Dr, San Antonio, TX 78238


    Service hours

    Monday:
    8:00 AM - 2:00 PM
    Tuesday:
    8:00 AM - 2:00 PM
    Wednesday:
    8:00 AM - 2:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed
    Sunday:
    Closed