Very good. Marc and others at Alonso's were very professional. I took my estate items and Marc reviewed quickly to determine what needed appraising. I left my items there overnight and went back the next day. His pricing was reasonable compared to other nearby Jewelers. He provided photo document for each item, plus a very nice portfolio for insurance or probate inventory. I was very pleased. I was also pleased with the work done to my wedding band. I would recommend Alonso's to my friends and family.
Description of Work: Estate and personal jewelry appraisal, plus resizing of wedding band.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Beatrice P.
07/2016
5.0
jewelry stores
 + -1 more
unknown
Description of Work: They restrung a squash blossom on wire and also increased the ring size of a ring to fit. Both tasks were done professionally and with care.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$160
Dora L.
02/2015
5.0
jewelry stores
 + -1 more
unknown
Description of Work: Sized down 2 rings
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
JOY OLSEN S.
01/2015
3.0
jewelry stores
 + -1 more
unknown
Description of Work: Telephone contact. They were unwilling to appraise our silverware other than a blind guess over the phone.
Rating Category
Rating out of 5
quality
3.0
professionalism
2.0
responsiveness
2.0
Nancy P.
01/2014
5.0
jewelry stores
 + -1 more
I wanted to sell a number of jeweler's cut synthetic gemstones. Alonso does not buy these but they referred me to a company that did. Alonso also looked at some silver and pearls and advised me whether or not they were genuine. I thought the jeweler was very considerate to use his time and skill to provide me with the information, especially when he did not charge for this service. I am not 100% certain of the date I visited Alonso Jewelry.
Description of Work: I did have the battery changed on my wristwatch while I was there and was only charged $7.00.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$7
Pamela P.
01/2012
5.0
jewelry stores
 + -1 more
I went to Helzberg Diamonds and asked for a price quote to repair the crown and I was told it needed replacing. I thought the crown looked like it only needed straightening out but the sales associate said it needed replacing to the tune of $269.00 plus tax and that I should get it appraised to reflect the current pricing of gold. I went looking for an appraiser and there was not many in San Antonio. I did some phone calling and one assessor told me that I needed to surrender my ring for two weeks and they would charge me a percentage of what the diamond was worth! I ran away from that individual. I called my insurance company and they told me to look for someone who was a certified gemologist to get the best appraisal so I started looking at the official websites and found Alonso Jewelry Designs. Mr. Alonso is certified and a member of the National Association of Jewelry Appraisers. He did the appraising while I waited on site, took pictures of both my rings, wrote up a description gave me a detailed appraisal and charged me $ $95.00. I asked about the possibility of repair to my crown and filling in with gold in an area where the gold had worn away. He assured me it was not a problem and the work was done for $60.00 including tax. I did have to surrender my diamond ring for repair but it was done in one week. I will never go anywhere else to get my jewelry repaired and I am glad I spent the time investigating.
Description of Work: I needed to have an appraisal done for two diamond rings for my insurance company policy. One ring had never been appraised and my engagement ring had not been updated for 15 years. I also needed to have the crown which holds the diamond repaired as the diamond was loose and I had lost some gold due to wear on the band.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$112
Response from Alonso Jewelry Designs
Thank you for your Business and we stand ready to serve you again.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Jewelry Sales/Design/Repair,
Appraisals - Antiques/Jewelry/Items,
Watch Repair
FAQ
Alonso Jewelry Designs is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 3:00 PM
Alonso Jewelry Designs accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Alonso Jewelry Designs does not offer free project estimates.
No, Alonso Jewelry Designs does not offer eco-friendly accreditations.
No, Alonso Jewelry Designs does not offer a senior discount.
No, Alonso Jewelry Designs does not offer emergency services.
No, Alonso Jewelry Designs does not offer warranties.
Alonso Jewelry Designs offers the following services: Jewelers,Jewelers,Jewelry Designers,Jewelry Appraisers,Jewelry Repairing,Watch Repair