Pavers and Hardscaping, Landscaping, Concrete Driveways
About us
Our specialty truly lies in designing and building new landscapes for our clients. We bring seventeen years of experience and a creative eye for design to every project and every client. We're justifiably proud of our excellent designs that fit both the aesthetic tastes of our clients, and their maintenance needs. Let our experts combine design and function to create the new outdoor living space of your dreams.
Identified All-Season Landscape through Service Magic.com. Fernando (part-owner with his wife Claudia) was quick with his response to come to the property and provide a landscape design. We signed a contract, I provided $5000.00 down payment; only, because of the recommendation and "background checks" that were supposed to be conducted by Service Magic.com. Bottom Line: They took the money and ran. Tried multiple times to recontact them but without success. Yes, I know, you should NEVER pay anyone upfront but I had some success with Service Magic and let my guard down. I will finish this open/shut project case via the judicial system with a hard lesson relearned. Last Note: Never assume that any of the companies who claim to have credentials (BBB, SAMBA, etc.) are legitimate. Always contact these agencies and confirm the claim.
Description of Work: No services were provided following a $5,000 down payment.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$5,000
Barbara M.
03/2010
1.0
hardscaping, landscaping
+ 0 more
See above
Description of Work: Agreed to construct patio using pavers and a small pergola. He was prompt to start work, when area was dug out, it appeared a little smaller than we had expected. They laid the pavers and was too small to accomodate furniture. When they set the posts for pergola owner told me it would be one foot smaller due to the way posts were to be set. Owner suggested that we reset posts, increase the size of patio by a few square feet, reluctenly agreed to a cost of additonal $645.00; however they didn't make any adjustment in price when pergola was smaller and the all the latice was not installed. Owner didn't point out that when we increased the size if wouldn't have any effect on increasing the usable space because of the lattice that we were adding to the pergola. The patio looked good when they finished but, unfortunately, when it rained water stood 2'' on the patio. They came back and relayed some of bricks.....same thing, came back and relaid patio, bricklayer had an attitute and couldn't care less, the job was pathetic....it took almost 2 months for owner to come and look at and by his own admission it was a sloppy job and was not representative of the work they did..he said. Came back and relaid pavers and they now look like a child outlined the red bricks with white chalk. Came out with pressure washer.....had to tell them they would have to move furniture from patio before pressure washing. The patio looked like it had grafitti all over it due to the way it was pressure washed. After weeks they came with a scrubbing maching and did remove the grafitti but chalk look is still there. Owner told me it came from rain, or that it was leaching up from the soil (just around the corners, really). They also laid a small patio for me and there is none of this on that one. Owner told me he would be by 3 weeks ago with brick guy, didn't show, didn't contact me. Called again following week, told they would be here last Monday...didn't show. The problem with the patio is when they used the saw to make the cuts in pavers, there is a whitish dust that goes everywhere, windows, yard, etc. and they didn't bother to wash that off before they put the polmeric sand between the pavers. End result, we have a patio that looks like a child has outlined it with chalk, there are discolorations from whatever they used to clean it and there is no polemeric sand between the joints to keep the bricks in place. What would I like to have is a product that reflects the price I paid for it and one that I could be proud of to have people see........not the patio that I have which is a substand piece of work. I sincerely hope that other people will read this and not use, not even call for an estimate from All Seasons Lanscape, because they offer an inferior product and regardless of coming back out the product is inferior.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
$5,793
Response from All Season Landscape
We have been going back and forth on your project. we went through the BBB and still couldn't get a resolution. We had the distributor of the stone go and check you project and he said there was nothing wrong with the patio it was layed to icpi (interlocking concrete paver institute) standards. We have tried everything that we could to get you satisfied and unfortunately we were unsuccessful. we wen to mediation. and we offer to replace the patio with all new material and you declined the offer we apologize that we couldn't satisfy your needs. according to your husband he was satisfied. and when i went out there on one occasion, he told me to do anything possible to "get you off his back". and he also stated at the BBB when you left the room, that "your never going to please her" whit those statement the he gave me i don't feel that we did a bad project, just that i was unable to satisfy you.
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Service Categories
Pavers and Hardscaping,
Landscaping,
Concrete Driveways
FAQ
All Season Landscape is currently rated 1 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
All Season Landscape accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
Yes, All Season Landscape offers free project estimates.
No, All Season Landscape does not offer eco-friendly accreditations.
No, All Season Landscape does not offer a senior discount.
No, All Season Landscape does not offer emergency services.
Yes, All Season Landscape offers warranties.
All Season Landscape offers the following services: Outdoor Design & Installation