ALL-PRO MOVING

Robert and staff were professional, prompt, respectful and courteous. They worked hard and offered a quality service, would use them again and I highly recommend them!

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He did a great job! Delivery was right on time. He had wrapped the buffet carefully and completely to avoid any damage. He brought it into the house with great care.

The first move was okay. There were two movers, one was training the other. This is probably why it took longer but they moved the entire house to include all the small odds and ends so in the end the service was really good. They only had to make a separate trip for the appliances and Vincent (mover) was able to move an entire house into a 10x20 storage unit which is impressive. We sold our home and found out we needed to leave the refrigerator so we called the last mover we used, All Pro. We were quoted $100.00 with a discount provided by the owner. When I went to meet the movers at the until only 1 mover was present. This may not seem so bad but the refrigerator was large and teetered on the lift. It took a good 30 minutes for Vincent to steady the refrigerator enough to get it in. It was nerve racking. The invoice was for two men but I did not see a second person, I actually assumed they were in the cab waiting for me to sign the paperwork but no one else showed up. When we got to the home my husband and I began to open the doors. We heard the thump of the refrigerator hitting the concrete. There was a two foot long dent on the backside of the refrigerator. If that wasn't disappointing enough my husband had to help the mover get the refrigerator into the house, so we moved our own refrigerator. I called and spoke to Robert to complain and was belittled. I asked Robert to compensate us for the damage, either some kind of refund or discount on a future move (we still needed to purchase a new home). Robert said he wouldn't be blackmailed and disconnected. He then called back and left a mean voicemail. In the end I waited so that Robert could see this was no blackmail. Provide good service and provide customer service when things go wrong. Be warned, he will not even offer to file a claim with whatever insurance he has.

Mr. Salinas and his crew were on time, professional, effecient, and took great care with my furniture. I have already recommended them to my family and friends.

Robert and his crew did a good job for us. Worked hard, were careful with our possessions, listened to my directions/instructions. Would use him again.

Did not hire. Non availability.

See above comments.