Description of Work: I'm really hesitant to post this because I have seen where Alamow has been given poor reviews before and just argues everything posted. However, Angie's List has solicited the review from us over 4 times now, so we decided to share our experience with Alamow, as former customers. Rarely did they show up when scheduled and there were tons of miscommunications. I wish I could post the text messages showing how many times I had to ask why they didn't show up to show you exactly how unreliable they were. Initially, they would move the large trash can (which we kept behind our gate in the backyard) out into the front or neighbor's yard and leave it there! After the third time, I called and asked that they start putting the trash can back where they found it. I guess I should have just been happy they were moving them to mow back there? They didn't mow the front either, they used a weed eater, until again, I had to ask that they actually mow, since that is what we had asked for and been quoted for. They did correct both issues, which was appreciated and I thanked them for doing. I will say, Andy was very kind and professional when he did get to us and Andie in the office was nice enough on the phone, and would apologize, they just had no commitment to taking care of us as a customer. We gave them a year's worth of time to improve too! There was always an excuse that they were too busy and just didn't get to us because Andy had taken on other projects. That shouldn't be the customer's problem though. Even still, I really think that would have been acceptable if it didn't happen on a monthly basis and if they'd made an effort to make up for it the following day! Or even 2-3 days later. But when they missed us, instead of becoming a priority, we still stayed at the bottom of the list and were lucky to get our yard done once a month, and even that required tons of follow up. We were stuck though because there weren't other options in our area at the time. Again, this is all documented on text message and multiple times I would take Andie's own text, confirming they would be there a certain day and send it back to her asking why they didn't come. They were just always too busy for us. We have so many other projects we wanted them to do but didn't dare offer the business to them after all this. And several neighbors we could have referred but they were already busy enough, according to Andie. We have since found someone else on Angie's List, who charges us half the price as Alamow, does a better job, and shows up EVERY time they are supposed to!