Alamo Discount Water Systems

it was great. he was punctual and professional

Joe seems to know his stuff. Showed me what was wrong with old. gave me all options. No pressure. My choise to buy new. Work done neatly and efficiently. Very satisfied.

Service was prompt and well performed. The owner was attentive and helpful. I would hire him again in a heartbeat. His prices beat the competitors.

This is the third system they have installed for us in 3 different houses over 15 years. Great service, professional representatives, responsive, and trustworthy.

Jay and his helper arrived on time and performed the service. Meter was repaired but continued to leak so it was replaced at no additional charge. Tank was cleaned and resin replaced.

Jay Gomez arrived a half hour early and labored at the Reverse Osmosis machine, getting it out and tightened. He made sure there were no leaks and then set the timer on the water softener, explaining how it worked. He also checked our water pressure and found it was quite high and that we would need pressure adjuster installed, then explained how we could save money on its installation. He was highly proficient and efficient. I would give him the highest marks and will have him back for future needs.

These guys are the real deal! I was searching many vendors for an effective and reasonably priced solution for our large family. Jay installed within days, a clack ws1 water softener/ whole house carbon filtration/ and RO. He didnt sacrifice quality one bit for the price. Top notch valve, tanks, and I watched him pour Purolite brand 10% crosslinked resin into my tank myself. Installing the RO faucet required drilling a hole in my granite, and Jay did a beautiful job for quite a bit less cost than his competition! Also, the plumbing work on the install is solid and very well done. Professional, quality, ontime, and met our budget. A+

unknown

Installation was done quickly and professionally, and at a very reasonable price. Would definitely recommend!

After several days of researching water softener companies, I decided to call Alamo Discount Water Systems to repair or replace my 10 year old water softener. I left a message and got a return call within 5 minutes. Mr. Jay Gomez was very professional and answered all of my questions. He gave me a price and I decided to have a new system installed instead of having my old one serviced. Mr. Gomez had an opening the very next day so I made the appointment to have the work done. The next day, Mr. Gomez called about 30 minutes before our appointment to confirm and then arrived right on time. Mr. Gomez and his assistant, Sergio, worked efficiently and completed the work in a little over an hour. Mr. Gomez explained the features and how to operate the new system. They left my garage clean and mess-free. The price was as quoted and there were no surprises and he didn't try to sell or upgrade me on anything. Alamo Discount Water Systems and Mr. Jay Gomez are top-notch when it comes to honesty, quality and professionalism. I would highly recommend them.

He was punctual. He and his crew did a professional job. The house was not plumbed for a water softener and so there was more work than normally putting in a soft water system. His price was more was economical and affordable.

Totally professional service. From the phone call to answers to our questions, punctual show up on appt date, and delivery of services. Never asked me or pushed me to do anything else besides what we discussed. However, upon my asking, he did inform me about the additional services available. I then asked him if he could do the additional work now that he was in place, and after confirming his scheduled, he proceeded to deliver an amazing system. Upon finishing, he went over the system working and requirements in detail and to my overall satisfaction. Definitely felt he knew his business well and never attempted to take advantage of the situation whatsoever. Would rehire him again in the future without reservation.

He and a helper did the replacement within the same day. The new water softener seems more efficient and works very well. They removed the old unit and left the garage clean and neat.

After installing everything, it was discovered that when the house was built in 1983, they plumbed it for the filtration system, bur failed to plumb the cold water. We wanted both the hot and cold water filtered, so Jay had another company come by and replumb the water from the street to the house so that the cold water could be included in the filtration process. This was an added cost that caught us by surprise, but it was nobody's "fault" - the mistake happened 20 years ago and since previous owners never installed a filtration system, the mistake was unknown until now. I was given the option of canceling the entire deal when the mistake was discovered, so everything was handled fairly.

I thought I needed a new water softener so I started my search on Angie's List. After reading over 100 reviews from some of the top rated companies I called Alamo Discount Water Systems. I talked to Jay the owner 11-15-2014 and he said he would come out on the 17th. to check the existing system to see if it could be repaired. After Jay looked at my system he quoted me a price of $400.00 to repair it. After thinking about it I decided to get a new system over repairing a 10 year old one. Jay installed the new system and was very efficient and willing to answer any and all questions I had. I likes to know the details . I was very impressed with the service and profesionalism offered by Jay. I could be because I was dealing with a small company. As a result of this service I had Jeff return on 12-17-2014 to install a reverse osmosis system. I am very happy with all the work Jay has done for me. Should I need any further water system service I will have it done by Alamo Discount Water Systems.

Small company- owner called back right away and since I knew what I wanted, he was able to install the very next day. Owner arrived on time and install was done with full explanation of the system and warranty all in under 2 hours. Price was about half of our previous Culligan system, which needed major expensive service after only 6-7 years. The whole process was very easy and I am very confident that we got the best price for the best, most reliable system. The owner also gave us a hard water test kit so if we were to ever have a problem, we could test the water. The owner answers all calls and assured us he would provide warranty service in the event we needed it, which was unlikely with the system we purchased.

I would say that my experience with them was very good. I am very pleased with their services. It was a good and neat job. They are reliable and that they do good work. They were very efficient. They did a good job. They did not screw around and I did not end up paying for extra charges. Their price was the not the best among the four companies that we looked at but I think we made the right choice because they gave us what we need. They were right on time.

The principal, Jay Gomez, answered the phone himself and gave me a quote for the service call, instructed me how to shut off the system to prevent further leaking and damage, and was on the scene within an hour, as promised. Jay was extremely knowledgeable and efficient, and very neat and careful. He explained the proper range of pressure going in to the house and how the PRV can help avert disastrous flooding when the pressure rises in periods when it's not in use. He diagnosed the source of the leak within 10 minutes of arrival- a huge crack in the o-ring. With such a large crack and the elevated pressure, he was surprised the tank did not explode and cause worse damage. He will come back tomorrow to install the reverse osmosis system (included in the price quoted above). We will definitely call on him for any future plumbing needs.

The service went well. I will use this company again.

Jay arrived on time, earlier than planned but called ahead of time which worked out. He was very professional and was ready to go the moment he arrived. The best is he offered to work on an existing system, did not up sell me on anything, and offered prices that beat everyone locally. I wish I would have found him when I was looking to install the system initially. I'm very pleased with the services provided and would use him in the future.

Great. They were on time and very professional. I am so pleased with both systems.

My regular guy Chris Affeldt from 'Texas Water Systems' wouldn't return my calls (6 of them) or answer my email (3 of them). I called Jay and he was out within an hour. Very nice and very professional. Fixed my R/O system in about 30 minutes. Jay is my new 'go to' guy whenever I need service in the future.

Excellent service and professional friendly staff.

They installed Water Softener and Osmosis System and we were very happy with their services. No complaints at all.

I am 67, a single woman and being new to San Antonio desperately needed a referral for someone safe, reliable, honest and professional to install a water softener and reverse osmosis system in the 6-yr. old home I had just bought. I called Jay Gomez because my son had used him to install a large water softener in his new home that he recently had custom built. Jay was so amiable and professional that my son suggested I call him for my water needs. Jay was totally pleasant and helpful on the phone because I had lots and lots of questions since I knew nothing about water softeners or reverse osmosis systems. He explained each in detail in a very patient and kind manner which I really appreciated. He was very upfront about his pricing and his warranties. After Jay gave me his bid, I compared prices with several other "A" rated Angie's List companies. I hired Jay to install both. He came on time, had all his equipment, did not forget anything, and installed both in a timely fashion. He wrote the exact warranty times on his invoice and advised me to call him for any questions or problems that I may ever have. Really a nice gentleman, well groomed, respectful, and extremely professional in his installation.