Aladdin Cleaning & Restoration

Air Duct Cleaning, Carpet Cleaning, Oriental Rug Cleaning,

About us

Aladdin has been locally owned and operated since 1956. We are located near downtown San Antonio and have locations in Boerne & New Braunfels. We currently employ 25 individuals. No subcontractors are used. Pricing is determined before each job and we measure by the sq/ft. Travel charges apply outside of loop 1604. Additional charges apply for after hours services. We accept all major credit cards, checks & cash. Don't forget to ask about the Angie's List discount. Additonal faxes - (830) 816-5254, (210) 736-1825, (830) 816-5254. Award winning. Additional DBAs - Aladdin Cleaning & Restoration Inc, Aladdin Sales & Services Inc.

Business highlights

68 years of trusted experience
Emergency Services Offered

Services we offer

Cleaning & restoration - oriental & area rugs, carpet, drapery, furniture & upholstery, air ducts, tile & grout, odor removal, hardwood floor. Fire & water damage, water extraction, mold & mildew remediation.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8175 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 76-175 of 175 reviews

MIHWA S.
02/2012
5.0
air duct cleaning
  + -1 more
All in all, an honest and professional job. We recommend this service especially to folks with South Texas allergies. We have experienced fewer stuffy headed days since having the ducts and vents cleaned.
Description of Work: We have a 2-story, 2800 SF home built in 1995. The crew arrived on time and analyzed our a/c ducts, the air handler unit and the return air vents. We have changed our return air vent filter regularly--about every 60 days--since living here (2002). They found a second small return air vent we didn't know we had. It was filthy! The lead technician reported the system did not appear to need duct cleaning. My wife and I decided to have the service anyway since it had never been done and we wanted to find any other unknowns. The crew went right to work spending about two hours cleaning the duct vents and brushing out and vacuuming the ducts. About half way through my wife and I were called into the master bath where one tech showed us one duct with heavy mildew. He advised adding a bathroom ventilator fan to prevent the mildew returning over time.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Patricia D.
02/2012
5.0
air duct cleaning
  + -1 more
The work went very well. The men (2) were professional, clean and took the time to show me all that they were doing as the work progressed. They showed me the photos that were taken of the ducts before and after cleaning. I was very pleased with the work.
Description of Work: The air ducts were cleaned after we installed a new heat/AC unit for the downstairs. The work consisted of 6 rooms + hallway. There were 20 vents. The work was done with a large special vacuum with a brush at the front. This was the first time in 39 years that the ducts were cleaned. The work was professional, courteous and well-done. I was called and told that the job before me was taking longer than expected and they would need to reschedule for the next day and would give me a discount. All went as planned and I was very happy with the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Aladdin Cleaning & Restoration
Thank you for taking the time to complete this report. Your feedback is very important and we appreciate you taking the time to share your thoughts about our services. I will be sure to pass on your feedback to both crews supervisor. Please let us you know if there is anything else you need now or in the future!

rebecca B.
02/2012
5.0
air duct cleaning, oriental rug cleaning
  + 0 more
I got all the pricing information over the phone with Aladdin and chose to take my 2 rugs to them. i asked that they give me an estimate of how much i could sell these rugs for. i am very happy with the clean rugs. I looked them over and am happy with their cleaning. I asked that they try to sell one of my rugs which they are doing in their showroom.
Description of Work: I was entirely happy with Aladdin's service. Very professional and personable.! Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Aladdin Cleaning & Restoration
Thank you for taking the time to complete this report. Your feedback is very important and we appreciate you taking the time to share your thoughts about our services. I will be sure to pass on your feedback to both crews supervisor. Please let us you know if there is anything else you need now or in the future!

ZC M.
01/2012
5.0
carpet cleaners
  + -1 more
I like Aladdin a lot.They do a good job. If you don't like it, they come right back and take care of it for you.What they charge in price, they make up for in quality.
Description of Work: Aladdin provides carpet cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phoebe F.
01/2012
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They had wall guards so that the hoses didn't mark up the wall. They used booties on their shoes. They worked hard and were very professional.
Description of Work: They cleaned an oriental rug for me, they cleaned heavy stains on my carpets, and cleaned the tile and grout all over my kitchen and sealed it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Brendy V.
01/2012
5.0
air duct cleaning
  + -1 more
We had Aladdin Cleaning come out and clean our air ducts. They called to inform us that they were running late for the first appointment. When they arrived they checked our system and found several tears in the duct work. They informed us that they could not do the cleaning until the ducts were repaired. The technician showed us exactly where the ducts needed to be repaired. A new appointment was made, and they showed up promptly at the scheduled time. The service was performed in a professional manner. Both technicians were very conscientous, and explained the sevices being performed, what we could expect afterward, and what we should do to maintain and monitor our duct system.
Description of Work: Cleaning of air ducts. We have 6 discharge registers and the return air register. They cleaned all of these, and offered to clean the interior unit, but we had already had that cleaned and serviced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$190

Response from Aladdin Cleaning & Restoration
Thank you for taking the time to complete this report. Your feedback is very important and we appreciate you taking the time to share your thoughts about our services. Please let us you know if there is anything else you need now or in the future!

DON S.
12/2011
5.0
carpet cleaners, dryer vent cleaning
  + 0 more
Went great. Very satisfied...will use them again in the future for sure!!
Description of Work: Actually, we had two crews. One did the carpet cleaning on the 17th for 259.00 and the other did the dryer vent cleaning on the 28th for 108.00. Both crews were very professional and very courteous. Did a super job on the carpets and were very careful. The dryer vent folks went the extra mile as I have a strange vent set up here that runs up a wall and then over my living room ceiling to the outside. It can be problematic but they got it all cleaned out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Response from Aladdin Cleaning & Restoration
Thank you for taking the time to complete this report. Your feedback is very important and we appreciate you taking the time to share your thoughts about our services. I will be sure to pass on your feedback to both crews supervisor. Please let us you know if there is anything else you need now or in the future!

Andrew W.
10/2011
5.0
air duct cleaning
  + -1 more
We called a couple of air duct cleaning companies to compare rates. This included the advertised cleaning company through Angies List. Aladdin has great reviews, and their normal rate quotes were comparable to special discounted quotes. We decided to go with the Aladdin. Service was scheduled for a week out, accommodating our schedule. The service person arrived within the time window stated and began to inspect the system. The evaluation was that no cleaning was required. I was prepared to pay $450. It certainly is a pleasure to encounter honest business people.
Description of Work: Inspect / scheduled Air Duct cleaning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

NANCY A.
10/2011
5.0
carpet cleaners
  + -1 more
The service on both jobs was absolutely excellent. They came right on time, and worked efficiently and professionally. The Oriental rugs cleaned in their facility look great. And the team (Eric and Daniel) who cleaned our rugs and furniture in our house were very very thorough, and did a great job. Completely professional. We were very pleased at what a great job they did. We highly recommend Aladdin Cleaning for in-house furniture and carpet cleaning, and for Oriental rug cleaning in their facility.
Description of Work: Aladdin did two separate services for us. Two efficient men came and picked up 3 Oriental rugs and cleaned them at their facility. And a separate team came to our house and cleaned our fabric sofa and chairs, and our wall-to-wall carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,750

Susan O.
09/2011
5.0
air duct cleaning
  + -1 more
I called Aladdin on Monday and the work was scheduled for Wednesday. The lead guy, George, called me about 2 hours before the scheduled arrival time and asked if he could come over early. That was fine with me, and George and his partner explained the process, cleaned all air ducts in my home, inspected both heat pumps, and cleaned one of them, and then "fogged" the duct system to kill any mold, mites, etc. The work was done quickly (3 1/2 hours) and George was great about explaining things. I sat outside once they started vacuuming the ducts and then left for 1 1/2 hours after they fogged -- just to let the air clear. The whole thing couldn't have gone more smoothly. Would definitely recommend these guys -- they were super.
Description of Work: I moved into my new home 2 weeks ago, a lovely one story built in 1982. Everything is perfect, except I kept having troubles breathing, especially at night. I figured the previous owners were lucky enough not to suffer with allergies (ENVY)! My new home has 2 heat pumps -- a larger one in the front of the house and a smaller one for the bedrooms. I could see some dust collecting on the ceiling around the vents in the bathroom and utility room. I decided to have the air ducts and heat pumps cleaned, thinking there must have been lots of dust.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$666.32

Jenny F.
09/2011
5.0
drapery cleaning, air duct cleaning
  + 0 more
Both services went very well. All technicians were very professional, courteous and thorough.
Description of Work: I had Aladdin come out on two separate days--one for air duct cleaning, and one for drapery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Barbara S.
09/2011
5.0
upholstery cleaning, oriental rug cleaning
  + 0 more
Their service was prompt, their work was very good and their people are professional - what more could you ask?
Description of Work: In June, after a broken pipe at my house, I called Aladdin to pick up all the rugs in my house as they were soaking wet. They responded very quickly and effeciently, which was so helpful. They also provided me with one new pad that was ruined. Just this past week, they were at my house again to clean a sofa and love seat that belongs to my daughter, but had been left here while she remodeled a house. They did an absolutely beautiful job on the two pieces They weren't new, so we didn't expect a miracle, but they looked good and smelled even better. Eric Parker, and his helper (whose name I don't know, unfortunately) were first-class..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Chris E.
08/2011
5.0
air duct cleaning
  + -1 more
George and Benny arrived at the appointed time (8:00 AM). Originally, I had ordered only the vent cleaning. However, in my discussion with the men, I came to the conclusion that the cleaning of the entire system was what I wanted and needed. There was no pressure selling from the men, just answers to the questions I had. The prices were made clear to me in advance. Further, one of the fans could not be removed and had to be cleaned in place so I was not charged the full price. Frankly, I would not have known the difference so I really appreciated the honesty. Lastly, I had a coupon from Angieslist for 15% off the service and did not remember to submit it to the men. I received a call later that day from George who told me he forgot to apply the discount. He offered me credit or the 15% to be mailed to me. Overall experience with these men was an A+. These men are honest and hardworking and I will not hesitate to use them again or suggest the services that they provide for Aladdin.
Description of Work: Vent cleaning Fan cleaning Coil cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Yvette H.
08/2011
5.0
carpet cleaners
  + -1 more
They were punctual and did a good job. The price was good. I would use them again.
Description of Work: I used Aladdin Carpet Cleaning for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Hector L.
07/2011
5.0
carpet cleaners
  + -1 more
They came out and did an excellent job.
Description of Work: They did some carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Aladdin Cleaning & Restoration
Thank you for taking the time to complete this report. Your feedback is very important and we appreciate you taking the time to share your thoughts about our services. Please let us you know if there is anything else you need now or in the future!

Dale&Kathy M.
07/2011
5.0
air duct cleaning
  + -1 more
We just moved into a home in Castroville and were unsure if/when the air ducts had been cleaned. The technicians arrived on time. George and Benny performed a thorough inspection of my air ducts and unit, explaining what they were doing and offering suggestions on how to maintain the system in the future. Everything looked fine and required no cleaning or vacuuming; consequently, there was no charge for services. I felt this was remarkable because the techs were there for nearly an hour, removed vent covers, climbed up in the attic, etc, and did not charge for the inspection.
Description of Work: Inspection of air ducts and AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Aladdin Cleaning & Restoration
Thank you for taking the time to complete this report. Your feedback is very important and we appreciate you taking the time to share your thoughts about our services. I will be sure to pass on your comments to George & Benny's supervisor. Please let us you know if there is anything else you need now or in the future!

LEO B.
05/2011
4.0
air duct cleaning
  + -1 more
They charge $30 for cleaning one duct. I have two separate air conditioning system. Overall, the work was good. The guy told things will settle down after a month, so I am waiting for it. The technicians were fine. There were two people who seemed to know what they were doing. They explained to us what they were doing.
Description of Work: I used the services of Aladdin Cleaning & Restoration for cleaning my duct. I used them about a month ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Martha T.
05/2011
4.0
carpet cleaners
  + -1 more
That service went fine. They are just one of the better known companies in San Antonio, so I just called them. They did get out a pet odor, but there was an extra charge for that. I spent $250 on that service.
Description of Work: I used Aladdin Carpet Cleaning in the fall and they cleaned a rug in my dining room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Sara H.
03/2011
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
They arrived at scheduled time---they were very pleasant---they cleaned up after themselves---I was extremely satisfied with their work----I would certainly use them again
Description of Work: They cleaned my vents and dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Amanda L.
03/2011
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
It was easy to make the appointment; the staff were polite and helpful. The cleaners showed up on time and didn't get lost (!) which is a plus--our house can be hard to find. They did a great job, were friendly and polite, explained their process and discussed their findings with us, and worked around the bustle of a 3-kid family while doing it. I highly recommend them for this service.
Description of Work: We had our air vents and dryer vents cleaned, in a 2-story house. 17 in total.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Pamela P.
03/2011
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
The rugs had not been cleaned in 10yrs and they came back like new!
Description of Work: cleaned one 8ft. runner and one 5x6 and one 2x3.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Douglas M.
03/2011
3.0
oriental rug cleaning
  + -1 more
The job they did on the rugs was very good, but they were fairly inflexible with delivering them back to the house. It took several weeks for us to be able to find the time to work the schedule between them and us - that was the difficulty. The price was fine. I would probably not use them in the future.
Description of Work: We used Aladdin Cleaning & Restoration to clean some rugs for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$250

Jessica J.
02/2011
5.0
carpet cleaners, upholstery cleaning, dryer vent cleaning
  + 1 more
They are very courteous, professional and prompt. They came in when they said they would. They are very quick. I was very pleased with their service after wards and I had no complaints. They were very good. It's just that I had not expected the kind of service that they provided and I would recommend them.
Description of Work: I used Aladdin Cleaning & Restoration for cleaning area rugs and vents. They cleaned all the vents and the upholstery in the rugs. They upholstery and the vents they picked up cleaned and brought back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Anne B.
02/2011
5.0
dryer vent cleaning
  + -1 more
Scheduled quickly - showed up on time - did a thorough job - all good
Description of Work: Had dryer vent cleaned from the roof down

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Lloyd D.
02/2011
5.0
air duct cleaning
  + -1 more
Pastors home had vents which had not been cleaned in 5 years, causing home heating to be virtually non-existent. The company's team arrived on time and fully prepared to do the job. MUCH dust and dirt was removed from both ducts and vents which resulted in a comfortably heated 35 year old home. Clean up was done very quickly and to the utmost satisfaction of the woman of the home. A job well done!
Description of Work: All home vents cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Aladdin Cleaning & Restoration
Thank you for taking the time to complete this report. Your feedback is very important and we appreciate you taking the time to share your thoughts about our services. I will be sure to pass on your comments to Jerod's supervisor. Please let us you know if there is anything else you need now or in the future!

Contact information

315 W Josephine St, San Antonio, TX 78212

www.aladdincleans.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Air Duct Cleaning,
Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
House Cleaning,
Ceramic Tile,
Drapery Cleaning,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

Aladdin Cleaning & Restoration is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 4:30 PM

Tuesday: 8:30 AM - 4:30 PM

Wednesday: 8:30 AM - 4:30 PM

Thursday: 8:30 AM - 4:30 PM

Friday: 8:30 AM - 4:30 PM

Saturday: 10:00 AM - 2:00 PM

Aladdin Cleaning & Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Aladdin Cleaning & Restoration offers free project estimates.
Yes, Aladdin Cleaning & Restoration offers eco-friendly accreditations.
No, Aladdin Cleaning & Restoration does not offer a senior discount.
Yes, Aladdin Cleaning & Restoration offers emergency services.
No, Aladdin Cleaning & Restoration does not offer warranties.
Aladdin Cleaning & Restoration offers the following services: Cleaning & restoration - oriental & area rugs, carpet, drapery, furniture & upholstery, air ducts, tile & grout, odor removal, hardwood floor. Fire & water damage, water extraction, mold & mildew remediation.

Contact information

315 W Josephine St, San Antonio, TX 78212

www.aladdincleans.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
10:00 AM - 2:00 PM