Aladdin Cleaning & Restoration

Air Duct Cleaning, Carpet Cleaning, Oriental Rug Cleaning,

About us

Aladdin has been locally owned and operated since 1956. We are located near downtown San Antonio and have locations in Boerne & New Braunfels. We currently employ 25 individuals. No subcontractors are used. Pricing is determined before each job and we measure by the sq/ft. Travel charges apply outside of loop 1604. Additional charges apply for after hours services. We accept all major credit cards, checks & cash. Don't forget to ask about the Angie's List discount. Additonal faxes - (830) 816-5254, (210) 736-1825, (830) 816-5254. Award winning. Additional DBAs - Aladdin Cleaning & Restoration Inc, Aladdin Sales & Services Inc.

Business highlights

68 years of trusted experience
Emergency Services Offered

Services we offer

Cleaning & restoration - oriental & area rugs, carpet, drapery, furniture & upholstery, air ducts, tile & grout, odor removal, hardwood floor. Fire & water damage, water extraction, mold & mildew remediation.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8175 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 151-175 of 175 reviews

Sheri M.
01/2016
5.0
air duct cleaning
  + -1 more
unknown
Description of Work: Cleaned carpets and carpet on stairs. I had scotch guard also put on carpets to help keep clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

George B.
01/2016
5.0
carpet cleaners, air duct cleaning, oriental rug cleaning
  + 1 more
unknown
Description of Work: Cleaned old area rugs and fixed two of them. They did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Eileen B.
01/2016
5.0
air duct cleaning
  + -1 more
unknown
Description of Work: Clean carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Brenda C S.
11/2015
5.0
air duct cleaning, oriental rug cleaning
  + 0 more
unknown
Description of Work: Antique rug began coming apart when cleaning for pet damage. They returned the rug and did not charge me. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia H.
09/2015
5.0
air duct cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Richard S.
07/2015
5.0
carpet cleaners, air duct cleaning
  + 0 more
unknown
Description of Work: Cleaned all carpet in the house

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sheri M.
02/2015
5.0
air duct cleaning
  + -1 more
unknown
Description of Work: They cleaned the carpets very well. Always pleased with their workmanship.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Dale C.
12/2014
5.0
air duct cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David Z.
12/2014
5.0
air duct cleaning
  + -1 more
unknown
Description of Work: They came in and did an inspection of the airducts and said they were clean and did not need a cleaning. Advised us to have them checked again in another 3 to 5 years depending on how we kept up with the changing of the filters

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris R.
10/2014
5.0
carpet cleaners, air duct cleaning
  + 0 more
unknown
Description of Work: They cleaned our office carpet (2 story) and it went well. This is the 3rd time they have cleaned our carpet and we are very satisfied. I left a message on Alladin's answering box over the weekend to request a discount because I am an Angie's List customer. I recalled that I have received a discount in the past, but there was not one reflected on the invoice. Thanks. Chris Riley

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$329.29

Response from Aladdin Cleaning & Restoration
[member name removed]- we apologize for not responding to your message in a more timely manner. I spoke with our office staff and they assured me they have been in touch and left you a message. We received your payment with the discount applied, thank you! I have noted your account, so in the future we will be sure to apply the Angie's List 15% discount. Thank you for being a great customer for the past 3 years! Please let us know if you need anything else! Meg 210-736-1821 meg@aladdincleans.com

Elizabeth W.
08/2014
5.0
air duct cleaning
  + -1 more
unknown
Description of Work: Great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Carol E.
07/2014
5.0
carpet cleaners, air duct cleaning
  + 0 more
unknown
Description of Work: Cleaned two area rugs heavily soiled by an ill dog. Very professional and did a great job. Rugs are like new!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

tom C.
05/2014
5.0
air duct cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Carol S.
10/2013
5.0
air duct cleaning
  + -1 more
unknown
Description of Work: They cleaned the carpet. It was extremely soiled and they did a great job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda T.
10/2013
5.0
carpet cleaners, air duct cleaning
  + 0 more
n/a
Description of Work: did not use

Rating CategoryRating out of 5
value
4.0


Sonya C.
03/2013
5.0
air duct cleaning
  + -1 more
See above.
Description of Work: From the initial call to the preliminary visit through the work, we had a wonderful experience with this company. We would not hesitate to recommend their services. We will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert V.
01/2013
5.0
upholstery cleaning, air duct cleaning
  + 0 more
company
Description of Work: We had all the air ducts and unit motor cleaned plus the living room upholstery cleaned. The service men arrived on time and work on the project for over five hours. This is not the most inexpensive company but the service was great. In this case you receive what you paid for.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

JANET A.
01/2013
5.0
carpet cleaners
  + -1 more
excellent service
Description of Work: cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ted J.
09/2012
5.0
air duct cleaning
  + -1 more
No problems at all.
Description of Work: Two technicians cleaned air 25 ducts and dismantled and cleaned two air exchangers. As a result of comparing the "before" and "after", they did an excellent job. The squirrel cages in the exchanges looked new when he finished cleaning them and aluminum tape was used to reseal both units. The entire job was completed on time (four hours) and there was very little cleanup required. When completed, I could see and smell the results immediately by breathing the clean air. Time will tell how really effective this job was.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$928

Gussie B.
02/2012
5.0
carpet cleaners
  + -1 more
Excellent service.
Description of Work: Oriental rug cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lorraine G.
07/2011
2.0
carpet cleaners
  + -1 more
Way too expensive.
Description of Work: None.
Rating CategoryRating out of 5

Response from Aladdin Cleaning & Restoration
We apologize for any inconvenience we have caused you, customer service and satisfaction is our number one priority. Aladdin has been serving customers in San Antonio and surrounding areas since 1956. Our IICRC certified, trained cleaning specialists clean your carpet in accordance with carpet manufacturers' recommendations, and we use top of the line equipment and cleaning products to provide the best cleaning possible. We feel that we provide a higher quality of service, and in order to do so we have to charge a higher premium. We are not your standard "bait and switch" carpet cleaning company. The free estimate that was provided may have been expensive, but the quality of work provided given the opportunity would be well worth the money. We apologize again for causing you any inconvenience and hope that we may have the opportunity to serve you in the future.

Andrew S.
03/2011
5.0
air duct cleaning
  + -1 more
Very professional and efficient!
Description of Work: Comnplete diuct cleaning of one story home plus dryer vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Barbara B.
09/2010
5.0
air duct cleaning
  + -1 more
See above
Description of Work: An attractive young lady came to our house to make an estimate on cleaning 9 air ducts and 1 return. She said that their equipment/hoses took the dirt from the ducts to their truck, which was not quite true. 2 men brought a portable tank which collected 98 % of the dirt, and they vaccuumed up the rest. They cleaned 10 ducts and registers and 1 return and the blower, and applied a disinfectant. They were very thorough and professional. Their invoice, prepared in advance, stated 13 ducts and 2 returns. When this was pointed out to them, the men explained that the estimator was a new employee. They apologized and promptly had their office fax us the adjustment printout to our credit card charge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$376

Response from Aladdin Cleaning & Restoration
Thank you for your feedback! We apologize for any inconvenience we have caused you. Customer Service and satisfaction is our number one priority. We strive to insure every job is done perfectly, however we sometimes do make mistakes as in your case with the confusion on the invoice and billing. Your feedback is key in pointing out the problem and we will address the situation with Kelsey and Robert. Thank you for choosing Aladdin for your air duct cleaning. Please let us know if there is anything else we can do for you.

Tom P.
05/2009
3.0
carpet cleaners
  + -1 more
Constant upselling.
Description of Work: Carpet cleaning on one of our rental properties

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$325

MICHELLE Z.
11/2007
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
very quick and a good job.
Description of Work: Cleaned a Persian style rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Contact information

315 W Josephine St, San Antonio, TX 78212

www.aladdincleans.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Air Duct Cleaning,
Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
House Cleaning,
Ceramic Tile,
Drapery Cleaning,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

Aladdin Cleaning & Restoration is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 4:30 PM

Tuesday: 8:30 AM - 4:30 PM

Wednesday: 8:30 AM - 4:30 PM

Thursday: 8:30 AM - 4:30 PM

Friday: 8:30 AM - 4:30 PM

Saturday: 10:00 AM - 2:00 PM

Aladdin Cleaning & Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Aladdin Cleaning & Restoration offers free project estimates.
Yes, Aladdin Cleaning & Restoration offers eco-friendly accreditations.
No, Aladdin Cleaning & Restoration does not offer a senior discount.
Yes, Aladdin Cleaning & Restoration offers emergency services.
No, Aladdin Cleaning & Restoration does not offer warranties.
Aladdin Cleaning & Restoration offers the following services: Cleaning & restoration - oriental & area rugs, carpet, drapery, furniture & upholstery, air ducts, tile & grout, odor removal, hardwood floor. Fire & water damage, water extraction, mold & mildew remediation.

Contact information

315 W Josephine St, San Antonio, TX 78212

www.aladdincleans.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
10:00 AM - 2:00 PM