AIR SYSTEMS A/C, HEATING AND REFRIGERATION

Description of Work: Showed up on time to address my issue. I reported a water leakage which was the drip pan overflowing but, I could not find the leak myself. Unfortunately my schedule forced me to have to wait a couple of days for some time off . The AC tech cannot guarantee an excat time of arrival. The leak dripped and onto and shorted the control board. Tech arrived and was professional and with help from dispatch verified my assumption that the board had shorted. Dispatch told him to revmoe the fan and drain the water, remove the board and bypass the board. During this time they should have looked into why the condensate was leaking initially. They temporarily fixed the issue because he did not carry the parts and left. Before leaving he told me that I would have to schedule a followup appointment so someone could come out and fix the secondary issue resulting from my first sympto the leak. Never had that happen usually they assess the issue get the parts and fix the problem same day. Second tech showed later that Friday afternoon and replaced the board. I kept having to ask him to check where the leak came from. We went back and forth with what he thought the issue was and I finally convinced him to check out the condensate pipe that ran into the slab under the furnace. Come to find out a rodent had chewed on the pipe causing the leak. Once we found that out the technician looked at his watch and said I would have to schedule yet another call to fix the issue since "it was a Friday and he was off the clock by that time" REALLY NEVER HAD THAT PROBLEM EITHER!!!!!He left after charing me for the board, to glue the PVC condensate pipe to a ball valve that was already present and to recharge the system that the previous technician had told me was fine. I asked him about that and he said that the first guy made a mistake. I was so upset that I just paid the guy went to HD and fixed the condensate pipe myself that weekend. Never choose someone here just because they offer a coupon waiving the service call. I paid and extra 70 dollars because the first guy did not fix anything.

Description of Work: Water was dripping out of the overflow line; blew out the A/C line and cleared the sludge at sink drain/hose

Description of Work: I use Air Systems A/C, Heating and Refrigeration.

Description of Work: We had a bad fan circuit board so the tech wired around it keeping the a/c on but the fan running constantly until we could get a circuit board. He said it would have to be ordered if they didn't have it in stock and they would call with the price of the board and an estimate for installation.

Description of Work: AC repair. Recharged with refrigerant.

Description of Work: repaired leak at hose connection; added refrigerant

Description of Work: Rick came out and ran a diagnostic on my AC. He walked me through, step by step, as he performed the diagnostic, explaining what he was finding and what the problem was. He ended up replacing the capacitor and the contractor. He let me know that a second capacitor was still okay, but that it would be the first thing he would suggest we look at, if the AC were to quit again. He also suggested that I have the system cleaned soon and that by doing it, it would increase the systems efficiency.

Description of Work: Air Flow Duct Leakage Check as recommended by City Public Service (San Antonio).

Description of Work: put freon in the ac unit And recommended long term fix

Description of Work: A/C unit wasn't cooling and was freezing up. I called and they came right out at my convenience. I was informed that there was low freon and low pressure on the system. After further inspection a small leak was found on the back side of the evaporator coil. This meant that the coil needed to be replaced. Since I was leaving town the next day we scheduled to have the coil replaced on my return. Within the day I was called and informed that the coil was still under warranty (which made me happy) and we scheduled for the repair. The day of the actual repair Ruben showed up and replaced the coil, recharged the freon, vacuumed the system, and the system was back up and running.

Description of Work: I needed a new AC coil and furnace (the entire indoor unit).

Description of Work: Replaced compressor, contact, and capacitor on outside unit and condensor coil on inside unit. Compressor was warranty, other parts and labor were purchased.

Description of Work: Troubleshoot an issue that I could only describe. I had not seen or experienced the problem first hand, so I had to rely on the company for an honest assessment.

Description of Work: Ruben, David, and Rick were very well-spoken, efficient, and courteous. They obviously knew their jobs well and finished the work in very good time. Carlos stayed in touch and helped me with the warranty issue which saved me great, large sums of money. He went out of his way to accomplish this. These are very nice people to work with.and I would recommend them to anyone with heating/air conditioning problems.

Description of Work: Provided and installed a new HVAC System for an approximately 4,500 square foot 3-story house.

Description of Work: I paid this company to conduct an inspection of the Hvac system after a home inspection last November. The proposed work was to cover exposed wires on the system on the roof, put a rubber bushing around an internal hose and install a filter. The list of materials on and description of work performed, completed by Ruben, coincided with what the letter proposed. Since the time the work was conducted, my HVAC system has not been working properly. However, now the HVAC makes a lot more noise when running and does not disengage when I adjust the thermostat or shut it off completely. So the work has been for nothing.

Description of Work: I hooked up a new thermostat incorrectly, and they fixed it. They also checked my system for other issues since the old one failed following a power surge.

Description of Work: They put in a new furnace.

Description of Work: I got a coupon from Angie's List to service my furnace and they did a great job.

Description of Work: .I hired this company to do a complete overhaul on the hvac system.

Description of Work: My A/C unit was running fine but I knew it was due for its maintenance service. I called Jon Wayne Heating and Air because I liked their commercials on TV. Their technician came out and was very nice. I had confidence in him, although I didn't think he seemed to do as much as a previous company I had. But this was mainly a heating service. He did a maintenance service on my one story 1820 sf residence for $99.00. At the end of the maintenance service, I was given an estimate sheet for repairs Jon Wayne said I needed. Three options were on the sheet. Option 1 included the installation of a drain alert, and replacement of one indoor and one outdoor capacitor. It was $1700. Option 2 and 3 were without the drain alert, and listed replacement of both or only one of the capacitors. I was shocked at the price for all the options. Did I really need everything on Option 1? Should I just buy a whole new unit rather than investing $1700 in a 9 year old system? The tech told me it would be cheaper to do Option 1 than scheduling everything in Option 1 over time. After a sleepless night worrying about what repair decision I should choose, I decided to get a second opinion. I found Air Systems on Angie's List with very, very good "A" reviews. They came out the same day. I did not tell them what Jon Wayne had told me. I just asked for a check to see if my system was failing or about to fail. Carlos, one of the owners, did the checkup. He told me I had one capacitor on the outdoor unit that was performing at 4.5 when it is rated a 10 (10 being new and having full life). He said it is still working, and probably would continue to work for a month or two before it needed replacement. Then I showed him the estimate from Jon Wayne. He took me to the indoor unit and put the monitoring device on the capacitor Jon Wayne said I needed to replace. He had me read the reading. It was 9.7. This capacitor was also rated 10 so it was just partially used up and had a lot of service left in it. Then he told me about drain alert devices. He showed me two places where it could be installed. And he added that you don't really need the device if you keep your air filters clean. He also recommended I pour 1 cup of bleach down the drain monthly especially in summer. I'm a senior citizen and don't have $1700 laying around. I was so glad I paid for a second opinion. I was so furious at Jon Wayne for worrying me and trying to sell me two items I really did not need for such a huge amount of money. Jon Wayne should refund my maintenance fee because they caused me to pay Air Systems to recheck what they said. I will never use them again. I had Carlos replace the outdoor capacitor that was at 4.5. The price including the new capacitor, installation and the system checkup was $261.11. I had a very good experience with Air Systems--so professional and knowledgeable--including the office staff. Thank you all. I will use them again in the future. They get a resounding "A" rating from me. Thank you, Angie's List, for your service too. Because of your service and reviews, I didn't become just another victim.

Description of Work: My gas heater stopped working 1 day before a really cold spell; they came out, diagnosed a valve problem, but couldn't get the part because the parts stores were closed for the weekend. They picked up the part first thing on Monday and it was repaired that afternoon.

Description of Work: We used Air Systems for some A/C work. They replaced our apartment air conditioning system.

Description of Work: Diagnose problem with A/C Replace disconnect Replace compressor

Description of Work: We used Air Systems to do an assessment because we needed a new air and heat.