Air Authority LLC

It always goes very well with them. Other companies I’ve dealt with over the years would always say something was wrong every time they serviced my system. Since I’ve been using Air Authority, that hasn’t been the case, so if they do tell me something needs repair or replacement, I trust that it does.

It's great! They come once in the spring and once in the fall to do routine service on my unit. They are always prompt and efficient. Their prices are also very reasonable, and I would highly recommend them.

They are very professional detailing the inspection and any work they every do ensuring that I have a full understanding.

It went well. They could have taken us on a ride by stating the whole coil needed to be replaced, but they didn't. They acknowledge instead that they found the PVC was broken inside the cabinet and simply replaced it. They even took pictures and provided them to us, the customer. The guys were understanding and professional.

Great! We had to have a part replaced after our air stopped working I called on a weekend day left a message they called me the next morning and came right away...replaced the part and the air is working good. They also call and and schedule for maintenance follow ups. They’re very good very happy with them so far. 😊

Excellent experience, I could not ask for more. They handled all the rebates. I just filled out one form, and they did the rest. On time, helped ADT finish setting up a NEST thermostat installation. Price is what they quoted with no surprises at all. New system very quite and keeps things very cool with low humidity.

They do a great job! I have really enjoyed using their service. I will recommend them and continue to use them.

When SA iced over, every repair service was closed due to icy roads. When I contacted Air Authority, I spoke with a technician as opposed to an answering service. He spent time walking me through several things I could try myself and scheduled me for first call the following morning. Service was punctual and professional. This was not an easy fix... sort of a domino affect... but the tech stuck with it and was determined to solve the problem.

I reviewed this at least twice leave me alone!

I suppose it went fine it was a long time ago. I am just filling this out to stop the annoying e-mails

Technician was knowledgeable and professional

Went well. However I'm still NOT happy with the Carrier Wi-Fi thermostat. Runs too often when not needed and not responsive enough when it is needed.

service was done in a timely manner and the service man was very professional

It worked out very good. It was a Big Deal. They didn’t do extra work.

Went well did not try to sell another unit cause mine is 17 yrs old

Topped off system with refrigerant. Signed up for maintenance plan.

Extremely effective and honest throughout the entire process. Professional employees finished the job within the hour and achieved my desired results. Great reliable company who are very straight forward with solutions and recommendations.

Highly doubt any refrigerant added although was included in price. Refrigerant never mentioned!

Fine. Punctual and professional. Provided detailed description of service performed.

I use a company that I got from Angie's List. I am very happy with them. I use them for my maintenance now. I have been very pleased with them. They come twice a year. It's $145 for the year and that includes both visits.

Great. The technicians arrived on time, were friendly and did a great job. I don't have a single complaint

They were quick to schedule my service. Their tech, Sam called when he was 20 minutes out, and was very professional and knowledgable. I would hire them again.

Found a couple of areas with return air leaks.ac unit checked out fine. I also set up a time for new air duct work to be done and new AC register's to be put in.also had a maintenance contract set up.

Very well. Service person was very knowledgeable, answered all my questions, gave me some common sense tips.

Sam, the technician, was professional. I would hire this company again based on Sam's demeanor and responsiveness to my questions.