Air 3000

They installed a A/C unit that was to big for the square footage of my house . Ever year for the last 5 yrs my A/C goes out . Every year it cost me 100 of dollars to fix it . This company scams people and up charges them for things they do not need . Stay the h*** away from Air 3000

I was charged $575.00 for a part that I found out would have cost me $33.00 - 40.00. This was very unfair. I call the service manager and he has not returned my call. I will not be calling them again.

They gave me a time window of a couple hours. After the window expired I called them because they hadn't contacted me yet. He told me he was finishing up and was on his way. Then 30 minutes later I called him back a second time to find out they were stuck on the highway and I decided to cancel and call someone else.

Within a matter of minutes, they fixed it. I had some other companies look at this in the past, and they were unable to fix it. The guys that came out were pretty nice as well. This was my first time using them, and would recommend them.

Went great! They had it fixed in no time.

***SHADY***DO NOT BUY A DEAL FOR THIS UNPROFESSIONAL COMPANY***I bought the $95 for 2 hour deal. They called me early on to schedule but I wasn't ready to have the work performed so I called them back in August. The woman who answered transferred me to another woman who politely scheduled my appointment for the following friday. Come Friday when I had taken a day off work they didn't show. I called to ask where the plumber was and was told that "they no longer do business with Angie's list because they weren't getting the reimbursement they expected" which makes no sense. And, I was told to contact Angie's List for a refund of payment. Funny thing they still have a deal advertised on the website. So which is it Airhole 3000? Very unprofessional and I'll never recommend this shady company to anyone.

Im a real estate broker and I was glad to know that Air3000 followed on their commitment service they provided. Any realtors nightmare is for AC not function properly @ closing hence buyers had sold previous home and the closing couldn't be delayed any further because they contracted movers and top it off it was a Friday. By mutual agreement with buyer it was agreed to continue with closing and fix ac unit after closing. Air3000 addressed ac issue the next day and my client was able to deliver on his promise on providing a functioning AC during peak summer heat. Kuddos for owner on being attentive in this unusual situation. Also they also did some plumbing and was very pleased with workmanship.

I purchased the $95 coupon for two hours plumbing labor. The visit was scheduled promptly by their office staff shortly after coupon purchase. However on the day that they were supposed to arrive, we received a call requesting a later start start time. The later start time was not a problem on that particular day, as my husband was working from home. However, this usually would've been a real inconvenience as both my husband and I work full-time jobs with very little flexibility in our schedules. The plumbers did come out and look at our plumbing issues. Unfortunately, they were not able to do much at all as they did not have the requisite materials. My husband also said the demeanor of one of the plumbers was a bit brusque. With plumbing problems, I think the best approach is to hire a company that has a fully stocked service vehicle so that you can knock out the problem in one visit, rather then having an initial visit to assess the problem, and a second service call once supplies are obtained. Next time we will use a company that does exclusively plumbing and has a fully stocked service vehicle.

Total Fraud / Liar tried to rip me off with a $1000 charge almost. Home warranty company sent this company and the technician (Joe) replaced the capacitor on the AC unit and then stated that the 4 year old evaporator coil is leaking Freon due to a manufacturer defect. He told me there is not much rust but the part is under mfr warranty so the home warranty will not cover labor cost ($950) to replace. Part will be free as he will order from mfr. Home warranty tells me they DO cover labor on mfr warranty covered parts however will not cover this because technician reported rust / corrosion on the part. I asked for pictures as I could not be at the location. The tech tells the home warranty company that his phone "broke" so he cannot send pictures however told me that he already deleted the pictures from his phone as he sent them to the home warranty company already. Really??? Engaged another firm and they showed me NO rust (wow! Magic!!) on the part mostly made of aluminum!!! They could actually find NO leak whatsoever. Will NEVER EVER use this company in future!!!

After the installation it wasn't cooling so they came back the next day. They worked on it about two hours and now it is cooling and I am one happy person. They had to change one of the controls. It's cool and I like it. I got a ten year parts and labor warranty and a three year service contract. I like the extra features on the unit. They are very nice, professional people.

Tech was great, professional, performed work well. My complaints: I paid for a voucher on Angie's List and didn't receive a call for almost 2-3 weeks. I had to phone in to get service. Then the pricing seemed high for a toilet repair kit replacement - $165.

Excellent. I was very impressed with Lupe and Kenny. I would definitely hire Air3000 again.

It was the company recommended by our warranty company. I'd seen some not so good reviews and was a bit concerned. But when they got there and dealt with them over the phone, no question, this is the company I want to handle my HVAC in the future. Courteous and professional. They listen, are empathetic and care. They arrived outside the window they listed and declined payment. On a return visit, because the issue was a bit more than previously diagnosed, the technician explained a few things for us to make sure we are on top of things with the insurance company and offered us a maintenance plan that we are signing up for that is not only comprehensive but reasonable. Handling the customer and making them feel valued is vital today, they nailed it. As a new customer we have a maintenance agreement free. Am I pleased? I am. Five stars from us.

It went extremely well. Our tech was informative, prompt and helpful.

They were unable to schedule it fo 2 weeks if I wanted the special price but then when they got here because they needed to use an auger they charged full price anyway. I feel the ad was a misrepresentation

I sent them off. They suggested I call Angie's list but I've opted to write instead. I have pulled up the ad and cannot find anywhere where it is explained that this offering was merely for a consult. I am disappointed and now am out an unexpected $39.00 and get to look elsewhere for someone who is qualified to install a water recirculation system.

The worst service call to date! Add it to my growing list of San Antonio's horrible businesses! First they were late but that was not a problem. Team of two showed up. I explained there was a leak under sink. After investigating the plumber found none. He moved on to the faucet installation. He gets under sink with a lot of difficulty due to his size, and comes back up and says "it don't fit" so then I ask "now what?" so I said I'll return the faucet and get one that fits but does that mean you have to come back and it will be another charge?...yes so I got upset and said just go! Unbelievable that they were there 10 minutes and they were not even decent enough to say we won't charge you for next visit but just for the installation. Were is the customer service? Why do I get scammed by everyone? Is there no humanity left in people?

All work performed excellent employees were very courteous and professional

Replacement of faucet was completed quickly and both plumbers were courteous and professional.

Work was performed well, workers were knowledgeable, explained work and cleaned up.

Very well. Completed both tasks with time to spare.

IT DIDN'T! YOU OBVIOUSLY DO NOT READ YOUR OWN REVIEWS YOU ASK FOR. I WANT MY MONEY CHARGED BACK TO MY ACCOUNT WITHIN 3 DAYS AND IF NOT I'M GOING TO REPORT YOUR AGENCY. I HOPE YOU POST MY REVIEW, OTHER MEMEMBERS NEED TO KNOW WHAT THEY CAN EXPECT. I WANT AN E-MAIL CONFIRMATION OF MY REFUND.

We are pleased with their service. We had a Freon leak and they kept coming out to check on it and fixed it at no charge. They kept the area clean.

They put in our new heating and air system for us. It was about 3 years ago. It was about as good as anyone else's offers. The cost may have been around $29. They might have been running a special. They were pretty good with punctuality. We've used them since before they put in the new system. We've been pretty happy with their service. We had a freon leak and they kept coming out until they finally found it and fixed it. It was no charge. It was their job. They put it in and then it had a freon leak. So they kept coming out until they fixed it at no charge.

I prepaid the Angie's list price for 2 hours of labor. The technicians came to my house and told me the labor was covered but it would be an additional $600+ I decided not to have the work done. I called to ask for a refund and Christina said " I will call you back". I called again and again she said I will call you back. In the mean time I have moved and had several things going on and almost forgot about it. Then two days ago I called again, for the third time to ask about a refund and again the same person said "I'll call you back" . Today, extremely frustrated and so done with this company I called back...Please hold...oh, you will have call Angie's list to get a refund was her response. Really, you couldn't tell me that over a month ago. I will tell everyone I know not to ever use this company. I will also post my story to as many social media sites as I can. I am an extremely patient woman but enough is enough and unfortunately for me I also was in a very stressful time trying to sell one house and buy another and move by myself. Not happy right now!