AGUAYO REMODELING

Manuel Aguayo has been my husband's handyman for 15 years. We were trying to sell the house and needed some work done. Manuel said he could put bamboo flooring down, but he needed $5000 to purchase materials and pay for labor. He showed up a week later with 5 guys who did not speak English - which turned out to be a problem later on. Various times throughout the job, we pointed out gaps that were appearing in the flooring. He said it would be fine and they would be fixed upon completion of the project.During the course of the project, my husband noticed that one of his $400 bottles of scotch was missing and several others were almost empty. He confronted the workers about it and the missing bottle was returned the next day. Later, Manuel suggested that we should paint the trim, because the trim and the flooring did not match. He asked for another $5600 to purchase materials. When they painted the trim, not only did they use latex paint on top of oil based paint (Which you are not supposed to do), we also found fingerprints in the paint job. Manuel then stated that he wanted another $7000 for materials and labor for the paint job! We took him on a tour of the house, and showed that work was still incomplete. In the middle of my husband telling him what still needed to be done, he grabbed his saw and walked out. We have not been able to get a hold of him since. The cost was over 2 times what he originally stated. We had asked Manuel for receipts to prove his purchases. He kept making excuses as to why he kept forgetting the receipts. He finally gave us a receipt for the entirety of the project for $10,600 with his signature, but this isn't what we wanted. We wanted receipts showing he had purchased materials. It is really sad because we trusted this guy and he left us hanging. We have been a loyal customer for over 15 years. We have made several attempts to contact Manuel, but he does not return our call. No other contractor will come and fix the flooring because they did not install it. They want to rip off the entire floor and install a new one.

Aguayo Remodeling is a family owned business. They treat you like you are the most important customer that they have. They did a great job on our deck. It is really eye appealing as well as very sturdy. I feel that they are very friendly and experienced at what they do.