Aegis Surveillance & Security, LLC

alarm system, home automation expert

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

At Aegis Surveillance & Security, LLC, we pride ourselves on providing our customers with great quality and the best security and alarm service available.

Business highlights

18 years of trusted experience

Amenities

Free Estimates
Yes

Reviews

4.7127 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
13%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.6
responsiveness
4.8
Showing 1-25 of 127 reviews

Franklin H.
09/2023
4.0
They were ok

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Rhodena M.
09/2023
5.0
Very helpful

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Gary N.
03/2023
5.0
Very responsive

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Manfred S.
02/2023
4.0
N/A

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Julia M.
01/2023
5.0
Knowledgeable, answered questions, will keep their info for further work when needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$130

John L.
09/2022
5.0
I was very impressed with this company and the quality of their work!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$257

Timothy S.
08/2022
5.0
They were good in service and in money

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Dora C.
03/2022
3.0
THE INSTALLATION WAS GREAT BUT I NEVER GOT A RECEIPT OR A BUSINESS CARD. CUSTOMER SERVICE WAS TERRIBLE, I LEFT THEM 2 MESSAGES BECAUSE I WAS HAVING A SMALL ISSUE AND I NEVER HEARD FROM THEM. ONCE THEY INSTALLED MY SECURITY SYSTEM, THEY WERE GONE. POOF.

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
1.0

Yes, I recommend this pro

Arletta J.
11/2021
5.0
We had a miscommunication over the appointment time at first. After a quick call, it was reset for the next day. We were going to repair our system, but, ultimately upgraded it instead. The technician, Jesse, was very knowledgeable, respectful, and, effecient. I recommend this company. They seem to genuinely care about their customers. They gave us options and prices, and, let us decide which way we wanted to proceed, without pressure!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John B.
10/2021
5.0
Awesome

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Troy D.
08/2021
5.0
Fast and courteous service. Professional installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Leteice H.
08/2021
4.0
Did good job and efficient

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Sherlynn S.
08/2021
5.0
Excellent. The employee determined the problem with my alarm system right away. He worked very efficiently and was super nice and represented his company well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christopher G.
06/2021
5.0
Very nice, does great work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert T.
04/2021
5.0
Aegis response was absolutely great. Technician was at our home to repair our system within 1 hour. Unfortunately Tech was not able to repair/replace front door contact and we had to settle for a wireless contact which is a bit unsightly. Otherwise great response!!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$16,700

Weldon C.
04/2021
5.0
Friendly, courteous, knowledgeable and quick. Thank you

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$165

Allison C.
03/2021
5.0
They did such a great job IĆ¢ m having them come back in two weeks to install two more cameras.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Saqib S.
01/2021
5.0
Delivered the service on time and on budget.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joshua H.
10/2020
4.0
All good

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Ron P.
10/2020
5.0
Change batteries

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark A.
07/2020
5.0
Responsive customer service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

yolanda k.
07/2020
1.0
Not a pleasant experience, the cameras did not meet my expectations, disappointed! Sincerely, Yolanda K

Rating CategoryRating out of 5
quality
1.0
value
0.5
responsiveness
0.5


Blanca C.
07/2020
4.0
n/a

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$800

Ray V.
02/2020
4.0
Call them three times and I had to pursue them so I only gave 4.33 Needed it set up with PC so you could view recording

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Frederick F.
01/2020
5.0
They were very knowledgeable about very old system. Top notch Technicians.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1422 Bandera Road, Suite 2, San Antonio, TX 78228

http://www.aegissecuritytx.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
B15551
Trade License Locale
TX
Trade License Expiration
01/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

alarm system,
home automation expert

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Yes, Aegis Surveillance & Security, LLC offers free project estimates.
No, Aegis Surveillance & Security, LLC does not offer eco-friendly accreditations.
No, Aegis Surveillance & Security, LLC does not offer a senior discount.
No, Aegis Surveillance & Security, LLC does not offer emergency services.
No, Aegis Surveillance & Security, LLC does not offer warranties.

Contact information

1422 Bandera Road, Suite 2, San Antonio, TX 78228

http://www.aegissecuritytx.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed