Ace Handyman Services San Antonio

They were pretty good. They were professional and knowledgeable. They fixed part of it, but then another part started to leak. Then they fixed again, but it is starting to leak more. They say that it is just because the sink is very old and it simply is going to leak. It is a good company, but I wish they would have know n before I spent $200.

When I called the office staff was friendly and set my appointment, the handyman Mike came promptly for the estimate and I was impressed how thorough and knowledgeable he was. The work was done and there was plenty of opportunity for me to understand what was being done. I will use this company again and I am pleased to recommend them to anyone.

No one showed up for appointment.

That same evening, the assigned handy man called, introduced himself as Jerry, and confirmed he would be out Thursday evening at 4:30 to replace my shingle. I told him I had the replacement shingle and a tube of roof cement, so nothing additional would be required. Thursday morning a person from the office (maybe the head honcho) called and said he and Jerry were concerned about walking on my roof with the soaring temperatures we have been having (110-deg range) since heated shingles could easily break, causing me even more problems. He suggested Jerry could come by early Friday morning (7:30) if it was OK with me. I agreed readily and thanked him for considering the possibility of more damage to my roof in the hot weather. At 7 Friday morning, I stepped out the front door to take my dog for her morning constitutional and saw Jerry in front of my house preparing to take his ladder off the truck. I took the dog back inside (we went for a walk after Jerry left) and volunteered the use of my ladder that I had brought up earlier to save his time. He accepted my offer, took the camera I provided to take a photo of the hole, and went to work. He replaced the shingle in no time and came down. I told him I did have another chore to work on to finish the hour and showed him the dishwasher and explained what I had done. "I just need a professional to drill the holes in a straight line and screw in the provided screws," I said confidently. However Jerry found that the new wood trim I had added pushed too far down on the door, preventing a tight closure. After some discussion and work, we decided to push the dishwasher a little further back and attach the screws to the underside of the counter itself, rather than the lip. I found some smaller screws, and Jerry finished the job. The dishwasher was still flush with the counter, and it was straight and steady. I was pleased with the outcome of Jerry's visit. I gave him the Angie's List coupon and a check for one hour of his time, I try to do most of this type of work myself, but I plan to use Handyman Matters whenever the occasion arises that I can't or don't want to perform. Considering the experience I had with this company, I expect I'll have more of the latter that i used to.

Steven did great work. I could not imagine any way the job could have been done any better.

FANTASTIC!! Steven arrived early, listened to my needs and started working ASAP. He did a fantastic job! I will definitely contact Handyman Matters for future work that needs to be done and I will recommend them to anyone that needs a small or large job completed around their home.

Steve was friendly, personable and spent time and effort working out the details. He said that is why he likes the work--every job is a new puzzle. We were very pleased with the results and the cost. The final cost was a few dollars less than the quote. Kudos to Steve and Handyman Matters. We would absolutely use them again.

This company never returned my call. Can't give favorable ratings to a company that doesn't return calls.

Very pleasant experience! My mother's kitchen cabinets were coming apart so we contacted Handyman Matters to give an estimate. They came out to give the estimate that they emailed within 2 days. We scheduled the work for two weeks after we received the estimate. Steven was punctual and completed the job in record time and way under what the estimate was for (time and budget!).We couldn't be happier with the work and plan to have them bid on other projects we need done at my mother's house and my house.

They gave me a quote of $3,600 to remove about 400 SF of Tile and install about 800 SF of tile, stain and install 350 LF of base and stain/paint and install 2 doors and hardware. Told me it would take a week to complete all the work. They arrived late on Monday morning (2/27/12), on Tuesday the worker (Brad) was in an accident on his way to the job site. Thursday they had a guy go over and work for a few hours, Brad came back to work on Saturday and worked until the following Saturday. At this time I was told that they had other jobs and that they would be gone for 2 weeks and then they would be back. They were less than half way done at this time. They came back to work on 3/26 and worked for another 2 weeks without completing the job. On 4/7 Brad told me he would be back on Monday and that I would have to get with the owner of the company to see about getting the work complete. I talked to Walter on Monday 4/9 and I told him at this point I was ready to hire a new contractor to finish up the work and correct their mistakes. He asked that I let him talk to Brad 1st and then he would call me back. When he called back we agreed that I would hire someone else to finish the work and take what I paid them out of what I owed them. Of the work that was done, I would have to say that the majority of it was unsatisfactory. The base board that they stained, they just put the stain on, but didn't wipe it off, so it doesn't even come close to matching what was existing in the house. The joints in the tile are off and don't match existing. There are tiles that are high. They didn't complete all the base board and didn't install the 2 doors and hardware. As of today I have been unable to get all the work done in my house and have pretty much given up. I have spent over $2,300 on the work that the second contractor has done, but again the work was unsatisfactory. I don't feel that I should have to pay Handyman Matters anything since they didn't complete the job and left me high and dry twice. As you can tell I had a very bad experience with them and am very upset.

Steven is very polite and good with animals. He is neat as far as cleaning up after himself etc. He is professional and knowledgeable on any kind of handyman needs. At one point I felt he was stretching out the time but I told the company that I would get the solar light myself so that it would be cheaper for me. (it would add more money for him to buy it) Overall, he has been very helpful by answering questions, and informing me of what my part would be. For example, he told methat I could turn on the backyard solar light myself in five days. He explained how that would work. Yes, it would save me some money also. Jeff was a very determined handyman. Every time he came he said, "It will be fixed!" The gate was not opening or shutting and hefixed it. Also, the light bulb was stuck deep in the socket and he said he would take care of it with no problems! He worked quickly and got the jobs done.

The people were very friendly and the service was quality and quick. Overall good service however they were supposed to get me a bid on additional work for 3 other items and after repeated phone calls still failed to provide me with a bid. Price is not bad but the trip fee of $40 can make a small repair expensive so I would recommend that you have them do a number of repairs at one time to mitigate this fee.

I called probably a half dozen companies that morning, trying to find somebody who could come in and do the work that day. This company was able to send a repairman after hours (around 7 p.m.) to assess the damage. Including a trip to Lowes for the parts, he was done by 9 p.m. -- and didn't charge us "golden time" for the repairs. He was quick and courteous -- I would definitely use this company again for anything I want done around the house.

Stephen and his helper did a wonderful job installing the attic ladder. Everything works well and they did an excellent job framing the entrance. They were very clean and professional. I own a Pest Control business and I also service many residential homes. I plan on recommending Handyman Matters to help my customers with their home maintenance projects.

I had purchased a voucher for this project and was extremely pleased from start to finish. I appreciated the e-mail coordination by Denise from the campany. I have used Handyman Matters for another project since this first very good experience with the company. My cost for supplies was about $260 and was separate from the labor cost of $240.

He was actually reluctant to come out because of the distance to my place and wanted to charge me an extra amount to drive here. I would use him in the future if I needed to.

Everything we wanted fixed, they did it in a prompt, professional and courteous manner. This was done through an Angie's List coupon that I had purchased last year. They did not go over the amount I already paid and the end results were excellent. I will definitely use them in the future!

The Handyman was very professional and polite. He was able to fix the garbage disposal in a very short time and I felt the price was reasonable since it took so little time. He showed me what to do next time something gets stuck so he I feel he saved me money in the future.

They were good. I would use them in the future.

I was very happy with their work. The problem is I have now had it redone just over a year later because it didn’t last. They were great at that time as far as being responsive, cooperative, and friendly. I didn’t have any issues with them or being concerned about having them in my home or that kind of thing. I thought their price was very fair at that time, but now that it didn’t last and I have essentially spent the same amount of money again to have the work redone I am not as happy. In terms of customer service, I am happy with them. I concluded that with a challenging job in a particular area, I needed a specialist. The whole thing when I asked for the door to be done is that I needed a nice durable finish on it because it gets direct western sun exposure, so I needed them to identify whatever the best finish that would have been. The finish completely burned off essentially in less than a year, and I have now had the door redone by a professional painting company. It looks beautiful, and I am hopeful that it will last this time. The gentleman who did the work showed up early and stayed late. Initially, they told me it would be a 2-day job. He stayed late and got it all done in 1 day and that sort of thing. I felt like they were really customer focused. I will use them again in the future.

I was very happy with their services and will use them again.

Excellent experience. Will continue to utilize Handyman in the future.

They did a great job with the work. He gave a lot of information while he was working. A gate in the back yard was not usable and he fixed that for me. He was a very nice guy. The only thing that I wasn't too pleased about is that he suggested that he come back after doing most of the work because he needed a small part for the drywall work that he didn't have on him. He did charge me an extra $40.00 fee for coming back to finish the work which I was not expecting. If it weren't for that, I would have given an "A" overall grade.

They put in my closet doors,they forgot a door and they came back and corrected it.I called to have some more work done and they didn't show up.

The main office was quick about scheduling someone to come out for an estimate and we had the numbers in print within 24 hours. Steven (our handyman) was friendly and professional and did a great job. A couple of unexpected issues came up with the doors and he took them in stride and in a cost-efficient manner. The siding repairs look great and he even fixed our gate locks while he was here. It was an all-around good experience and we will definitely contact them on upcoming projects.