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AAA Garage Door Service Company

Garage Doors

About us

AAA Garage Door Service Company has provided unparalleled customer service and nothing but the highest-quality work to the good people of the San Antonio, TX area for more than 15 years. At AAA Garage Door we pride ourselves on one thing above all else: exceptional customer service. We exist to keep our customers happy, and our long track record of satisfied clients proves our dedication to this goal. The highly-trained experts at AAA pride themselves on staying one step ahead of the competition by staying up to speed on the latest tools and techniques so that we can deliver a top-notch job the first time, every time Whether you need a new garage door installed, an old garage door repaired, new garage door openers, or even an old garage door replaced, no job is too big or too small for the professionals at AAA Garage Door Service Company. We provide a full range of garage door services to meet all of your garage door needs. Stop fretting about your garage door problems, call AAA Garage Door Service Company today. Dial 210-723-3676 for all your garage door needs.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Garage Door Repair, Garage Door Installation, Garage Door Replacement, Commercial Garage Installation, Overhead Door Repair, Overhead Door Installation, Garage Door Service

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.879 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
1%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 79 reviews

TRISHA R.
09/2017
5.0
garage doors
  + -1 more
Fantastic! The spring on my garage door broke the previous night and I called AAA at about 9 the next morning. They told me they could have someone out to replace the spring within 2 hours. The repairman showed up at 10am and replaced the spring in about 20 mins. This is the second time I've used this company. They are polite, punctual, and reasonably priced and I would use them again in a heartbeat. I wish all companies maintained their level of professionalism!
Description of Work: I needed the spring on my garage door replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from AAA Garage Door Service Company
Thank you for a great review. We appreciate it .

Beck S.
06/2017
5.0
garage doors
  + -1 more
Knew immediately what was wrong and fixed it immediately. I was able to use his services with my home-shield and was very satisfied.
Description of Work: Garage door maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from AAA Garage Door Service Company
Thank you far the great review.

evelyn W.
06/2017
5.0
garage doors
  + -1 more
The young man was courteous and did a great job.
Description of Work: I needed to have my garage door opener replaced. They diagnosed my problem in the morning and then returned later on the same day to install one I purchased at a home store.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from AAA Garage Door Service Company
Thank you for the great review.

Duncan F.
06/2017
4.0
garage doors
  + -1 more
The initial installation was excellent and timely. Their owner/workman worked until late to make sure our door was up and that the house was secure. When a different worker came back to uninstall/reinstall the door after a different company re-framed the garage, they were ready to leave without a functioning garage door. It took some protest, but they finally got the job done correctly.
Description of Work: I asked them to install a garage door after storm damage. They advised a re-framing job and subsequently came to uninstall and reinstall the door.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from AAA Garage Door Service Company
Thank you

Robin H.
03/2017
5.0
garage doors
  + -1 more
It went well. What stool out was the fact that he just did what I paid for and didn’t try to sell me any extra things. He gave me suggestions on what I could improve on or parts that I needed, that needs to be changed down the line, because it didn’t need to be done right away.
Description of Work: Purchased a Big Deal for $39 for a garage door tune up with AAA Garage Door Service Company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from AAA Garage Door Service Company
Thank you for the great review

JIMMY J.
02/2017
5.0
garage doors
  + -1 more
He had a special for $39 to come and check it out and oil it and do whatever. When he showed up, he did all that and he and I talked. He was very professional and he knew what he was doing. He did a good job and he was very responsive.
Description of Work: He did a check on the garage door and I had the rollers replaced at the same time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from AAA Garage Door Service Company
Thank you for the great review

RON R.
02/2017
2.0
garage doors
  + -1 more
Technician only interested in selling new unit. Did not try to make any adjustments to drive chain. Had to request that he lubricate hinges and rollers before he left.
Description of Work: Pre-paid garage door opener tune up.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$40

Response from AAA Garage Door Service Company
This customer needed more than just a tune up. His opener would not come down automatically. I proceeded to check sensors everything that would cause this problem. His electronic board was fried. He thought it was because chain was loose. I explained to him because of the age of the opener (18 to 20 yrs old) if I tighten the chain the whole sprocket would break off. This would not have solved his problem . This gentlemen needs a new opener. I was not there to sell him an opener. I just simply stated what he needed.

Jennifer B.
02/2017
3.0
garage doors
  + -1 more
Their ad was not accurate. They talked about a belt drive, but then, what they were saying was, it was supposed to be a chain drive. So, they put in a chain drive. But basically, their ad kind of talked about both, even though, they were saying it should have been the cheaper one. I didn't fight it, but they messed up, they probably should have honored. I was having it installed at my parent's brand new house. The other issue was that it said, "A lifetime warranty," and they were like, "Oh well, no, it doesn't have a lifetime warranty because that was the belt drive." They should have given me the better thing. They were timely. The person was perfectly nice, but I think they should have upgraded me to align with a lifetime warranty. There should have been a discount if they weren't going to give me the product. Their ad was like a combination of things, their ad was wrong. Their price was average, it was pretty aligned with everyone else. It is really loud. They arrived on time and everything. I actually went with somebody else when I had it done at my own house.
Description of Work: I purchased a big deal from them. They installed an electric garage door opener and then a keypad on the outside.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$365

Response from AAA Garage Door Service Company
The ad said chain drive but had some mistake on the ad. I corrected this with angies list.

Gail O.
12/2016
5.0
garage doors
  + -1 more
He was awesome. He came on the date and time that we agreed too. He installed the light bulbs at no additional charge. He gave me his card and I'll probably have him come back and do some more work for me. The one that he put in is perfect, I'll have him do a tune-up. There is nothing wrong with it, it's the best. He is clean, quiet, efficient, professional, and smart. He cares about his job, and takes pride in his work. I would recommend them.
Description of Work: AAA Garage Door Service Company installed a new garage door opener. It was a Big Deal purchase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Response from AAA Garage Door Service Company
Thank you for the awesome review.

Richard S.
11/2016
5.0
garage doors
  + -1 more
I called AAA and they sent out a man to measure the door. He called in the dimensions The office called me back within 15 min., quoted me a price, and scheduled an installer to be at my house the next morning. The new door was installed by 2:00 PM that day. Mike, the installer, was quite courteous. He tightened the chain, so the door operated very quietly. I was delighted.
Description of Work: My garage door was half way open and would go neither up nor down. Perhaps it was jammed because I had backed into it. Since I could not use my car I was somewhat desperate. I needed to have the garage door replaced.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from AAA Garage Door Service Company
Thank you

Michael K.
10/2016
5.0
garage doors
  + -1 more
When I called AAA Garage Door Service I spoke with Katie to get a better understand of the offering on Angie's List. She was very friendly and helpful. I purchased the packages on Angie's List and then worked with Katie to schedule the installation. When Mike the installer arrived he found that there was a beam in the way in the garage and the openers could not be installed. Katie and Mike both called me and since I was remote they sent me a picture of the issue. I then worked with someone to have the beam moved and then called Katie to reschedule the installation. Again she was very helpful and accommodating. When Mike arrive for the install he was very friendly and installed the openers with no issue. I truly enjoyed working with Katie and Mike and would highly recommend AAA Garage Door Service to anyone looking for door openers.
Description of Work: I purchased two of the garage door opener specials offered by AAA Garage Door Service listed on Agnie's list for $365 each. They installed two new LiftMaster Chain Drive Garage Door Openers and remote key pads.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$730

Response from AAA Garage Door Service Company
Thank you

Elizabeth J.
10/2016
5.0
garage doors
  + -1 more
As always hate to spend money but feel it is going to make my garage door last alot longer. Mike did some education on the care I should be doing regularly which I appreciated.
Description of Work: Started out to use the Angie Deal for check up but found that this was probably the first check up in the 10 years that this house was built that the garage door was fixed. Needed a new spring and new wheels

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Lindon S.
09/2016
5.0
garage doors
  + -1 more
Mike did a good job. Came out on time and did his job quickly and cleaned up after.
Description of Work: Replaced garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

LM M.
08/2016
2.0
garage doors
  + -1 more
New opener requested by phone; appointment established however serviceman arrived without an opener. Reset appointment and new opener (Liftmaster) installed. Six days later, the arm that connects the opener to the door came loose from the door. Apparently, a cotter pin was not installed. In phone conversation, installer was very defensive/hostile. Buyer beware.
Description of Work: New garage door opener installation

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0


Veronika V.
08/2016
5.0
garage doors
  + -1 more
AAA was patient, honest and courteous over the phone when we were trying to get the best price for our repair. It didn't take too long for them to get us penciled into their schedule and the repair job didn't take very long either. The man that repaired our garage door was also very courteous and did a great job. When you have a family, it's important to try to get great repair service at great prices...this is the place to call when you need your garage door repaired!
Description of Work: Fixed our garage door after the spring/coil popped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Anne E.
06/2016
5.0
garage doors
  + -1 more
Great! He arrived on time (literally less than 2 hours after I called!) and quickly went to work. He replaced the spring and went over basic maintenance. I will definitely use him again should I need another repair.
Description of Work: Replace torsion spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Shawn H.
06/2016
5.0
garage doors
  + -1 more
AWESOME. He came out and did the job all in ONE visit! Very impressed with his professionalism.
Description of Work: Replaced springs and all wheels on track and installed new opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Suzanne P.
05/2016
5.0
garage doors
  + -1 more
Triple AAA was the third company I called after having my car trapped for three days. I really liked that there was someone to actually answer the phone. I had called two other companies that the number probably went to cells because I got a voice mail and one never called me back and the other called two days later and he was out of town. I thought I would have to wait till Monday for an apt. but the guy came out on Saturday. He gave me a two hour window and showed up during the window given. He was fast and was helpful in providing advice on options of price verses, length of wear and service vs cost and let us decide which way to go. I was very satisfied with the job.
Description of Work: He replaced a broken spring and cable on my garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$291

Peter G.
02/2016
5.0
garage doors
  + -1 more
Minor delays getting started--he had to re-schedule. Overall, good work and I recommend this company.
Description of Work: Installed a garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Douglas M.
10/2015
5.0
garage doors
  + -1 more
Very professional from the return phone call to the showing up at the time they said. Very efficient, polite, and knowledgeable. Would definitely call again and recommend to friends and neighbors.
Description of Work: Repaired broken spring and adjusted door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from AAA Garage Door Service Company
Thank you for the great review. It was a pleasure serving you.

Charlotte J.
06/2015
5.0
garage doors
  + -1 more
The repairman came the same day he was called. He was polite, efficient, and knowledgeable. I would happily refer him to my friends and family.
Description of Work: Replaced spring and adjusted door and rollers after the garage door had gone off track.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from AAA Garage Door Service Company
Thank you for the great review.

Michael C.
06/2015
5.0
garage doors
  + -1 more
The installation began towards the end of the promised time-frame, but was completed promptly and for the exact amount quoted. The two team members were courteous and knowledgeable, and followed-up on a potential problem with the original horizontal track.
Description of Work: AAA replaced all parts of a damaged garage door except for the existing drive motor and horizontal track.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$670

Response from AAA Garage Door Service Company
Replaced the whole door. Panels, hardware, tracks, torsion tube and spring. The opener is seperate. Did not replace that. Thanks

David A.
02/2015
5.0
garage doors
  + -1 more
Felt sorry for the guy. The wiring on the 20 year old controls was shot, which I kind of figured. He had to re-wire everything for the 2 doors in 30 degree weather. Was very apologetic that it took him 3.5 hours to complete a job that normally takes 1.5 hours when the original wiring is still good. No additional charges for the additional work. Had used them previously to replace a garage door I wrecked and fix the old opener. I would recommend them to anyone.
Description of Work: Installed new garage door openers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from AAA Garage Door Service Company
Thank you for the great review. Hope your enjoying your two top of the line LiftMaster openers.

David B W.
01/2015
1.0
garage doors
  + -1 more
The repairman agreed to repair my double garage door for $230 plus tax, after he inspected it. About 50minutes into the job, he told me that the door needed to be replaced. I would be required to pay the $230 plus $679 plus tax for a new door. There would be no allowance for his miscalculation and I would have to pay for the time that he wasted and the full price of a new door. Why should I have to pay for his failure and a new door too? I thought that I had hired a professional who could see any problems, like a bent shaft the was right in front of him, but I was wrong. I no longer have confidence in him to do a proper job, so I paid the original repair quote. After he left, I attempted to close the door and it came apart.
Description of Work: He inspected the door and gave me a repair cost. He attempted to fix the door, but he had over looked a bent pully shaft and told mre that I need a new door.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$250

Response from AAA Garage Door Service Company
The job was on Alissa brook not Timber ranch. (Member name removed) explained to me his house is a rental house. Also explained to me that he got my information from his neighbor "(Member name removed)". I serviced his neighbors garage door in the past and was very happy with my services which is why he recommended me. I got there and (Member name removed) explained to me that both of his cables were off the spool on each side of the door and was also missing rollers so they needed to be replaced. The door was inoperable. I gave him a price he said ok. I finished the job and started rolling the door up and down and noticed a slight bend on the shaft which I had no way of knowing it was bent unless the door was operable. I explained to him I could replace the shaft but recommended to replace the door since it was so old and would need to replace in the near future anyway.Told him he could use his new rollers on the new door since they would be better quality and had a lifetime warranty. I explained he was the customer and I would do whatever he requested. It looked like the shaft was bent deliberately. He said I should have caught it. I explained to him there was no way to catch that unless the door was operable. He was upset. I feel really bad about it. We strive to be on time and give the best possible service every time.

David R.
12/2014
5.0
garage doors
  + -1 more
Roy did an excellent job installing my new garage door opener. He's friendly and easy to talk to, and he answered my questions over the phone when setting up the job. He also showed up when he said he would, and performed the service exactly as he promised. I can't ask for more than that from a service company, and unfortunately, that type of service isn't always easy to come by. In short, it was a job well done. I will definitely use AAA Garage Door for any garage door-related needs in the future.
Description of Work: Installed new garage door opener via an Angie's List deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Response from AAA Garage Door Service Company
Thank you so much for your review. We aim to please every customer that calls us for service. Thanks again.

Contact information

7038 Eckhert Rd B, San Antonio, TX 78238

www.3agds.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

AAA Garage Door Service Company is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

AAA Garage Door Service Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, AAA Garage Door Service Company offers free project estimates.
Yes, AAA Garage Door Service Company offers eco-friendly accreditations.
No, AAA Garage Door Service Company does not offer a senior discount.
Yes, AAA Garage Door Service Company offers emergency services.
Yes, AAA Garage Door Service Company offers warranties.
AAA Garage Door Service Company offers the following services: Garage Door Repair, Garage Door Installation, Garage Door Replacement, Commercial Garage Installation, Overhead Door Repair, Overhead Door Installation, Garage Door Service

Contact information

7038 Eckhert Rd B, San Antonio, TX 78238

www.3agds.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM