A White Glove Maid Service

House Cleaning, Carpet Cleaning, Floor Cleaning and Waxing

About us

Locally owned since 1982. All our maids undergo a multi step training program before they are ever allowed to clean your home. City wide services. All of our maids are bonded. We NEVER use contract labor. Gift certificates available. We specialize in one time house cleanings, move in and move out services and heavy duty spring cleanings. If you have a need for specialty projects we also have an hourly specialty projects rate. This can include such things as help organizing, decorating etc.

Business highlights

42 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Cleaning - Regular & Heavy Duty, Move Outs, Spring & Specialty Projects

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.496 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
17%
3
6%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.6
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 1-25 of 96 reviews

Priscilla W.
07/2024
5.0
house cleaning
  + -1 more
Lizette at White Glove is great! She is always on time, very thorough and efficient, pleasant, trustworthy and professional. White Glove has been responsive to my needs and scheduling.
Description of Work: General Housecleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Kiran K.
11/2020
2.0
carpet cleaners, house cleaning, floor cleaning
  + 1 more
So they just cleaned today. I am mentioning this so that you know no time has passed. I had paid for a deep cleaning because my house had gone through extensive remodeling after a ruptured pipe and there was a LOT of dust and general mess. These pictures are how they left the house. The pantry had not been swept (see dirty pantry floor) , the doors were just superficially wiped ( see dirty door hinge), the windows were not cleaned (see dirty window pane), the glass on the windows was not wiped, the fire place had not been dusted properly (see dusty fire place photo), the walls had not been wiped of stains (see the dirty walls), the stair rails had not been dusted properly (see dusty rail), the base boards had not properly been cleaned (see dusty base board), light switches weren't touched (see dirty switch, outside table was not wiped down (see dusty table), and much more. Point is when I asked for a DEEP cleaning I was not expecting such neglect especially after having talked to someone and been assured that it would be a complete clean. Plus with a price tag of $350 the work just wasn’t adequate. Pretty disappointed in the quality of work as my house is still dirty after 4 hours.
Description of Work: Deep Cleaning

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$350

Grace S.
09/2020
1.0
carpet cleaners
  + -1 more
Don’t use this company, unprofessional and unreliable. The first time they came, it was hours late. I received 2 cleaning ladies for 1.5 hours. I requested the exact service the following weekend, and received 1 cleaning lady for the same time/price. I called the office to inquire about this, expecting a call on the next business day. It’s been a week and nothing. The owner is rude and difficult to deal with. I tipped all cleaning ladies well, because I figured a company like this, cheats their employees even more so then their customers.
Description of Work: General cleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from A White Glove Maid Service
I’m really sorry you had a bad experience but I have no record of you being a customer and I checked all our voicemails and don’t have any voicemails either. You said the cleaning was done on the 13th which was a Sunday. We don’t work Sunday. Give me a call, I’d love to sort this out.

Chris D.
02/2020
5.0
house cleaning
  + -1 more
The cleaner arrived on time, actually a few minutes early! Which I like. She was thorough and attentive to detail.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jeremy R.
09/2019
5.0
house cleaning
  + -1 more
Very well. Personable and friendly and did a great job.
Description of Work: General House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Kristen C.
07/2019
5.0
house cleaning
  + -1 more
My routine house cleaning service with the White Glove was professional and quick. They showed up when they said they were coming and did a great job. I really appreciated their extra touches like making beds, straightening couch pillows, doing my dishes, and dusting my ceiling fans. The price was good too. I will use them again.
Description of Work: Routine house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Bethany B.
07/2019
5.0
house cleaning
  + -1 more
It went great. I had a wonderful experience with the supervisor, Anna. She was very friendly and did a detailed job. I really appreciated how she did a walk through with me at the end to make sure I was satisfied. I would definitely use her again.
Description of Work: General House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

michael M.
07/2019
5.0
house cleaning
  + -1 more
The White Glove Maid Service has always done a fantastic job with our house cleaning. The staff there is great and always makes me feel like a valued customer and promptly addressed any concerns I have had.
Description of Work: House and carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol D.
08/2018
3.0
house cleaning
  + -1 more
I have hired this company twice and both times the job was not complete. I paid a high price to have a very thorough job done so the new tenant would be happy, but instead the tenant claimed she didn't think the cleaning crew had come yet! She sent photos of balls of dog fur under the base cabinet toe kick and hand prints on the walls. The company offered to come back out but the tenant had already cleaned it herself. The other time they did come back out and tried again but I still had to do some touchups. They did arrive as scheduled and toilets and showers were clean. The ladies were professional and polite.
Description of Work: Needed thorough cleaning for tenant move in.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$300

Nadine H.
07/2018
2.0
house cleaning
  + -1 more
It went terrible and it is my fault for not checking closer. It started off bad when I answered the door and looked outside and the young lady had hit my recycling cart waiting for pick up. It was lodged between the curb and her car and she hadn’t even bothered to move it. After I mentioned it she moved it. I then showed her what I really wanted clean which was the bathroom. I had remodeling done in there and needed her to clean the light fixture closer and cabinet. When I checked later they were all still dirty. She cleaned the mirrors but they had smudges and drip marks. She cleaned my kitchen floor with the same thing she cleaned my shower with. She used something in a spray bottle to do both. She said she cleaned my doors but she didn’t. I could go on but I have said enough. I would never ever use this company again.
Description of Work: I needed the bathroom cabinet, closet, mirror and lights cleaned after bathroom construction.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$129

Cristy H.
09/2017
5.0
house cleaning
  + -1 more
Would Definetly hire again. She did a great job cleaning.
Description of Work: Cleaned floors, dusted fans and Windows, cleaned kitchen and bathrooms. Excellent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anastasia P.
07/2017
5.0
house cleaning
  + -1 more
Had a hiccup in communication for scheduling (not sure if they received our online communication through Angie's List), but after calling, they had us scheduled without a problem. The ladies who serviced our house were timely, professional, and pleasant. We didn't shop around for a price, so I don't know if $260 for 4 hours work is good. However, it was well worth it to have someone help out--moving is such a hassle, and I can't do everything by myself while on a timeline. Would definitely hire again! Please don't forget to tip, and have bottled water on hand!
Description of Work: Requested new-house cleaning before we moved in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$260

Amy B.
06/2017
5.0
house cleaning
  + -1 more
I cannot recommend this company highly enough. Paula comes on time and cleans to my standards, which are quite high. She obviously has been trained well, and takes great pride in her work. I look forward to using this company often.
Description of Work: I have a monthly 4 hour cleaning performed in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sheryl N.
05/2017
5.0
house cleaning
  + -1 more
I arrived about five minutes late, the team was there and ready to walk in the door with all equipment in hand. I opened the door and left the team to do the cleanup, so was unable to give a first-hand call on how they did. The only complaint I heard from the new owner was something these great guys were not contracted to do, and I am pretty sure they would have made noises if anything wasn't perfect. :)
Description of Work: This was a move-out cleaning - walls, floors, windows, all the final cleaning things to leave a house ready for a new owner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anita C.
03/2017
3.0
house cleaning
  + -1 more
Generally in all the states I have visited task is contracted to complete the purchased hours. I received a surprise when I called for second hour cleaning and have been told that they only go as per 1 day and not based on hour. This is waste of money for 1 hour.
Description of Work: I have purchased this deal for $108 for four hours for house cleaning. 1 lady (Carla) arrived on time and completed entire 2BR house in one hour and left. She did her job properly,

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0

$108

Response from A White Glove Maid Service
[Member Name Removed], I'm very sorry you were not happy. As I explained over the phone, a certificate for a basic cleaning with a max time of 4 hours cannot be broken up into 4 one hour sessions like you wanted. Your dispute is really with Angie's List and not me.

Nicole M.
10/2016
5.0
house cleaning
  + -1 more
Michael sent Veronica out to the house. She was absolutely fantastic! Meticulous and hard-working; she spent hours making sure the house was spotless.
Description of Work: Full house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$160

Clint D.
10/2016
4.0
house cleaning, floor cleaning
  + 0 more
Cleaning went great for what parts of the house she did clean but we paid for 4 hours of cleaning and she left a little after two. She was very professional but could have stayed longer to clean window seal or blinds or the fridge. She basically just mopped and cleaned bathrooms and left. Our house isn't very big but there was a lot left that could have been cleaned that wasn't.
Description of Work: Basic house cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$108

Cora F.
05/2016
4.0
house cleaning
  + -1 more
They finally came through. They had some issues finding someone last minute. They did finally get someone and Christine was wonderful. My only issue was finding someone to show up on time, but other than that the service was great.
Description of Work: I purchased a $121 deal for Custom Housecleaning for Half a Day

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$121

Shelley W.
03/2016
5.0
house cleaning
  + -1 more
Good job, but a little high in price since the house was empty.
Description of Work: move in ready.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from A White Glove Maid Service
Thank you very much for taking the time to write a review. We really appreciate it when customers share their experiences with us. WE really work hard to try and make improvements and your feedback is a great help.

Steven L.
03/2016
5.0
house cleaning
  + -1 more
Scheduled for a two person team, but an additional team member showed up to help finish the session early. I use a cleaning service twice a year to get the deep clean in the high traffic areas, and ensure dust doesn't get a foothold in the out of the way places. Overall, I was pleased by the service.
Description of Work: Spring cleaning...by my request heavy emphasis on bathrooms (4) & baseboards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$232

Response from A White Glove Maid Service
Thanks for taking the time to leave a review. We appreciate that you give us the opportunity to help keep your home in tip top shape.

Margaret S.
09/2015
5.0
house cleaning
  + -1 more
First of all, she was late and then she did not stay the full four hours. They did not do a very good job and I asked her to specifically do certain things and she did not do them. I called the business to let them know and they expressed that they would send someone out again to redo the job when I got back from vacation. I have been back for over two weeks and I have still yet to be able to get a call back from them. I spoke to Bethany when I first called the company back and every time I call back they state that she is not there or she has just left and I never receive a call back. They came back out and did a great job.
Description of Work: $108 for 4 Hours of Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$108

evelyn P.
08/2015
5.0
house cleaning
  + -1 more
Only one girl came out. I have had housecleaning done before in my two bedroom apartment with more than one person and they took much longer than the four hours it took this particular person at white glove.
Description of Work: Top to Bottom deep cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

DALE E H.
08/2015
3.0
house cleaning
  + -1 more
It was the price on the coupon. The only problem we had with them is that they don't let you know that they're coming. The other maid services we had, they would call a day or two ahead of time to let you know they're coming on this date. They just said they would be here in the morning. With the other ones, they'll give us the time. They showed two weeks early and we had to get in contact with the office to tell the maids that the timing wasn't right. We're just terribly sad.
Description of Work: I purchased a "Big Deal" for A White Glove Maid Service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

$108

George B.
06/2015
3.0
house cleaning
  + -1 more
The only thing I did not like is that the Lady did not put my things back. She moved items to clean, and di not return none of them to their proper places.
Description of Work: General House Cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dean C.
06/2015
5.0
house cleaning
  + -1 more
Service was exceptional . Hard water spots are gone, wood floors shine, and dust under beds and other furniture is gone.
Description of Work: Cleaned my house top to bottom including under things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

Contact information

11107 Wurzbach Rd suite 305, San Antonio, TX 78230

www.thewhiteglove.biz

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Carpet Cleaning,
Floor Cleaning and Waxing

FAQ

A White Glove Maid Service is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

A White Glove Maid Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, A White Glove Maid Service offers free project estimates.
No, A White Glove Maid Service does not offer eco-friendly accreditations.
No, A White Glove Maid Service does not offer a senior discount.
Yes, A White Glove Maid Service offers emergency services.
Yes, A White Glove Maid Service offers warranties.
A White Glove Maid Service offers the following services: Cleaning - Regular & Heavy Duty, Move Outs, Spring & Specialty Projects

Contact information

11107 Wurzbach Rd suite 305, San Antonio, TX 78230

www.thewhiteglove.biz

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed