At 2W Cleaning Services we pride our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all the work we perform. We are experts and will always keep you educated about the work process. We look forward to earning your business. We specialize in janitorial and post construction clean up projects.
Our company hired 2W cleaning in January and were hesitant about leaving a review after the first few AMAZING services but it is now the end of April and the cleaning service has stayed consistent. The cleaning crew is super friendly, thorough and provide a TERRIFIC service at a very reasonable price!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Claudia A.
07/2018
2.0
They were courteous and on time. I was disappointed in the service they provided. I asked them to do nothing but dust as much as they could of my house in 2 hours. I pointed out the ceiling fans and high shelves needed dusting and they were hard to get to. They missed one ceiling fan, there were only 3 to dust and didnt do furniture. She said that I told her I wanted her to go high but the service agreement clearly said I wanted an overall dusting of my home. I had do do it myself after they left.
Rating Category
Rating out of 5
quality
2.0
value
1.5
responsiveness
2.0
Pat R.
05/2018
5.0
Ruth is very professional and pleasant to work with. Independent thinker and knows how to run a business. Workers are thorough and pleasant
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
CareyLyn C.
05/2018
5.0
Great job! Ruth and her assistant did a move out clean for me on my house. I checked all drawers and window sills - great attention to detail.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John S.
10/2017
5.0
Ruth and her crew took care of our office building like it was her own. We are a laboratory and have strict guidelines, Ruth was very professional in addressing all of our concerns and properly directed her employees accordingly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
bryan s.
08/2017
5.0
On time for quote and work. Ruth and her crew were careful and did all of the items on the cleaning list. I would highly recommend this company.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Florine A.
06/2017
4.8
Friendly. Well organized. Prompt. Thorough. Mom and Son team.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Howard W.
04/2017
5.0
very friendly and professional. their attention to detail, including taking items off of shelves and cleaning windows inside and out. they did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$800
David M.
01/2017
3.5
.
Rating Category
Rating out of 5
quality
4.0
value
2.0
responsiveness
3.0
Yes, I recommend this pro
Craig W.
10/2016
5.0
Excellent clean up after extensive drywall and flooring work. Attention to detail, including removal and cleaning of cabinet contents, drywall and thin-set removal dust and cleaning/shining appliances. I appreciate great work by Ruth and Jamaal.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$650
Betsy M.
06/2015
1.0
I was very pleased the first time I had them clean (see other review). This time was a whole different story. I'm writing this review after waiting ALL day for them to show up AGAIN.....and guess what? They can't come AGAIN! I had an appt. last Friday (that had been made 1 month in advance), and after receiving numerous texts that morning saying they were running late due to weather (rain?!?), I finally received a text saying they would be here within the hour. I drove home (scheduled my whole day around this). Waited awhile, and then received a call from Ruth saying she didn't think they would make it today because she was short staffed and didn't want to burn herself out. I was very polite and accommodating and rescheduled for today (Wednesday), even though it was a huge inconvenience for me since I was having company over the weekend & that's the whole point of hiring a cleaning service! Then today comes. I receive the text this morning stating their arrival time would be between 1-6 pm. Nothing all day long until 5:15. I receive a voice mail at 5:15 stating that they don't think they will be able to make it again today. Never an apology. Ruth states that they are cleaning a large house that they have to finish & she's exhausted and the girls are to. She wants to know if I want my money back (I purchased deal through Living Social) or do I want to reschedule? ARE U KIDDING ME! Make sure to see YP reviews also. There's another one exactly like mine.
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
1.0
Betsy M.
02/2015
5.0
I hired them for one time cleaning. Excellent service! Highly recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Chris G.
12/2014
4.0
They were very thorough in the things they got too, but ran out of time and left some things undone. I do recommend them though, they are hardworking and very professional.
Rating Category
Rating out of 5
quality
4.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$375
Barbara C.
11/2014
3.5
Very friendly nice and polite. A little more attention to detail needed
Rating Category
Rating out of 5
quality
3.5
value
3.5
responsiveness
4.0
Yes, I recommend this pro
Natalia G.
10/2014
5.0
Not only did they provide great service they had great customer service skills!!
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Sonnie A.
10/2014
4.5
They are excellent
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$130
Russell J.
10/2014
5.0
Great value, excellent job!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Monica C.
09/2014
5.0
Whenever I call I get immediate service, They are timely and efficient. I have worked with other cleaning service and have never been so satisfied as I am with them.,
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Pamela O.
09/2014
5.0
They did very good, they texted me before the came and when they left, kept me informed and I really appreciated the help
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dolores A.
09/2014
4.0
would recommend
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Mary G.
09/2014
N/A
She did my house and I then hired her to do my office because she did such a good jobs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cody F.
09/2014
5.0
Great cleaning crew. Very personable. She always gets back to me in a short amount of time when I call her to schedule an appointment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Veronica E.
09/2014
4.5
Get advice.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Adam C.
09/2014
4.5
I thought they did a very nice job. I've used them a couple times. The lady that runs the company -- she's very nice and friendly and attentive. The crew always showed up promptly when they said they would.