Well. They came out did treatment, did second treatment . Had a few more pest did another treatment and it was resolved.
Description of Work: Pest control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180.09
Eva C.
10/2016
5.0
pest control
 + -1 more
I was happy with the service.
Description of Work: quarterly pest control...home and commercial
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
April A.
01/2014
5.0
pest control
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Ginger M.
09/2013
5.0
pest control
 + -1 more
Awesome. We were greatly relieved.
Description of Work: We had squirrels and found rats that had been eating through the insulation. We had been told by another major pest control company we had been with for over 10 years we had termites. Bug Express came and did an inspection for termites, found out we did NOT have them and that saved us $4000.00. They took over our pest control service, effectively got rid of the rats and squirrels. They even came and did a recheck to insure the squirrels and rats vacated our premises.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
gary W.
07/2013
5.0
pest control
 + -1 more
After the initial inspection of the crawl space under the house: The technician provided a plan with cost to take care of the infestation. Regular follow ups were set up until the problem was resolved. Communication with there office and technician was excellent.
Description of Work: Eliminated rats under the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Rebekah B.
04/2013
5.0
pest control
 + -1 more
I like Bug Express because they handle our contact electronically. They send me an e-mail when our home is due for extermination services. They are courteous, quick to get the appointment made, and the technician was prompt.
Description of Work: Sprayed for spiders, bugs, scorpions, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
PAMELA D.
03/2013
5.0
pest control
 + -1 more
It went very well
Description of Work: I had called for an inspection for termites and the service representative crawled under the house and checked where I was concerned about squeaks. He found no termites there but did a thorough job all over the house to make sure there was no evidence of termites anywhere. When I asked what I owed, he said the inspection was free. I will use Bug Express again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeff S.
06/2012
4.0
pest control
 + -1 more
They are a solid local company. They are very good.
Description of Work: They last came out about a year ago.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$65
Beaux B.
05/2012
5.0
pest control, animal removal
 + 0 more
They do any and all pest and varmint control. They have sprayed my house for termites, flees, and ticks. They did a preventative treatment for grubs and bed bugs. They caught some mice that were in our storage shed and they caught a huge rat. My house is out in the country. They came out and were knowledgable of every problem that I had. They were extremely professional in everything that they did. They offered me free house calls where they come back and check up on everything. They were cheap.
Description of Work: We use Bug Express for pest and varmint control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Brian F.
04/2012
5.0
pest control
 + -1 more
I called them and they were out that day. They took care of the problem I had and come back to look at it every quarter. They're courteous and inexpensive.
Description of Work: I have a service contract with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Shery B.
04/2012
5.0
pest control
 + -1 more
.They are veyr professional and give us details if they discover anything and what would be the best way to handle it and then allow us to decide what we want done. I am very happy with them and will continue to use them.
Description of Work: .I use Bug Express for pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda M.
03/2012
3.0
pest control
 + -1 more
The exterminator was on time and knew about wood (carpenter) ants. The temperature that day was in the low 40's and the ants were not moving, so he was unable to determine where they were coming from. He said he would check back with me the following week when the weather was supposed to be warmer. He never called back.
Description of Work: I was having problems with wood ants invading my bathroom. Exterminator came out to check and find location of nest.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
april M.
03/2012
5.0
pest control
 + -1 more
They have always been really good. The guys are very friendly. They are very quick. They are very efficient. I would definitely recommend them. I have a big area, so they charge $80 for three months. Honestly, I don't have a lot of company here in San Angelo; but actually, I have used a different company for several years and they went out of business. Someone recommended Bug Express to me. They are always on time. When I need an appointment, they don't cancel it or reschedule it. The guys are very fast and are extremely efficient, so I really appreciate that. They are about average in price.
Description of Work: I have a quarterly service from Bug Express. The last time they came out was in January. They do the whole inside of the house, the front and the backyard. They spray the whole back porch, the front of my house, and the front garden. They do inside and outside. I have been using them for 3 years.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Teresa H.
12/2011
5.0
pest control
 + -1 more
The technician was right on time, and asked me questions about any problelms I was having. I showed him my sticky traps and he viewed them carefully, identified the insects, etc...for me, and told me what he could do to help with the issue. He then thoroughly sprayed the interior of the house, followed by the exterior and garage, and finally went up in the attic and sprinkled granules up there.He was very personable, very professional. Told me exactly what he was doing, why, and the effects it would have. He then put out his own sticky traps and told me if I had any further issues with the insects to contact them and they would be right out to take care of it. I was very impressed with the phone conversations I had with the office staff, and the professionalism of the onsight technician. I have signed up for their three month service.
Description of Work: Sprayed the interior of the house, exterior of house. Sprayed around all windows, doors, weep holes. Went into attic and sprinkled granules.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Steve M.
11/2008
4.0
pest control
 + -1 more
The company representative arrived on time and went about pesticide application, inside and out, quietly and efficiently. When the job was completed a bill was presented for the amount previously agreed to without additional fees or trying to sell me something else.
Description of Work: Performed quarterly application of pesticides for insect control.
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Service Categories
Pest Control,
Animal Removal
FAQ
Bug Express is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Bug Express accepts the following forms of payment: American Express,Check,Discover,MasterCard