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Thurman/Ballard Septic Solutions LLC

1.0(
1
)

Septic Systems, Sewer Cleaning

About us

We are a fully insured and licensed business, member BBB, we install, service, and provide aerobic maintanence contracts for all types of septic systems, construct house pads, and some underground utilities.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

aerobic maintanence contracts, installation of conventional & aerobic septic systems, repair and service all types, septic pumping, and sewer drain cleaning.

Amenities

Free Estimates
Yes
Emergency Services
Yes

Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

1.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0
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Showing 1-1 of 1 reviews
Kathy B.
10/2014
1.0
septic tank
  + -1 more
Another company was hired to fix his mess.
Description of Work: Installed new system in 2012. Initially system was not properly connected and did not function for the first 45 to 60 days. This was learned because the tanks finally overflowed. System was then connected properly and within about a week the main pump went out. The pump was replaced three times during the first year. During that time the "tree" that holds the pump and safety/alarm switches inside of the septic tank fell off into the tank because of improper installation and had to be fished out. The owner recommended placement of the Sprayfield in a location that was not suitable, but it was convenient for him to work on. Now, at the end of two years we will have to reinstall most of the underground piping and sprayheads because of Ballard's recommendation. In his own words, "No one with a bit of common sense would install a system like this."
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0
$8,000
Response from Thurman/Ballard Septic Solutions LLC
If I may, reply to this post by (member name removed). Our Company installed the Clearstream Aerobic System in 2012. Clearstream is one of the leading systems on the market. Upon installation the wiring was not completed in the outside garage where the disconnect panel for the Aerobic System was to be placed. We were told to run the wiring inside the outbuilding and the electrician would connect it at a later date. We were called out about 3 months later to find the system overflowing. The electrical supply for the system was never connected and was sheet rocked covered. We had to cut the sheetrock to find the wiring for the system. The electrician had not hooked up the power to the system. After we found the problem, the system was connected by the electrician but was hooked up as 220 volt; this is a 110 volt system, thus burning up the pump. Clearstream warranted the pump and it was replaced free of charge. The owner of the property was notified several times that his cattle would have to be fenced out of the area where the spray heads were located. We even notified the County Environmental Department of the problem. Mr. Barker called October 23rd 2014, advising me that he was going to repair the broken spray head himself. The following week he called and stated that he needed a spray head replaced, I replied to him that I thought he was going to make the repair himself. When we sent our Tech out, the area looked like a destroyed muddy swamp. I advised our tech to take photographs and leave, that I was not going to work in that mess (cow feces, human waste , feces, & urine) and that I did not expect him to either. I then sent an e-mail to Mr. Barker advised him that we were not going to work on his system in those conditions. I also told him until he gets the cattle fenced out; he was going to continue to have problems. Photographs are available of the non-compliance of the owner if any customer or other inquiry would like to see how the owner took care of the system Contact Information: Thurman/Ballard Septic Solutions LLC Jim Ballard 903-821-1323 Grayson County Health Department Audra Burnett 903-813-4253 Clearstream Richard Corley 409-782-4354

    Contact information

    P.O. Box 443, Sadler, TX 76264

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Septic Systems,
    Sewer Cleaning

    FAQ

    Thurman/Ballard Septic Solutions LLC is currently rated 1 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Thurman/Ballard Septic Solutions LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Thurman/Ballard Septic Solutions LLC offers free project estimates.
    Yes, Thurman/Ballard Septic Solutions LLC offers eco-friendly accreditations.
    No, Thurman/Ballard Septic Solutions LLC does not offer a senior discount.
    Yes, Thurman/Ballard Septic Solutions LLC offers emergency services.
    No, Thurman/Ballard Septic Solutions LLC does not offer warranties.
    Thurman/Ballard Septic Solutions LLC offers the following services: aerobic maintanence contracts, installation of conventional & aerobic septic systems, repair and service all types, septic pumping, and sewer drain cleaning.

    Contact information

    P.O. Box 443, Sadler, TX 76264

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed