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Sachse Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

Thanks for visiting! Kenny McSwain Jr., the owner and founder of Sachse Plumbing, is a third generation Master Plumber with over 35years of experience. Pride & Perfection in the plumbing industry is what we strive for, and all work is guaranteed! Sachse Plumbing has won the Angie's List Super Service Award for 7 consecutive years! Being a one man operation, Kenny will be the only plumber you will ever deal with at your house. Give Kenny a call and see what 32 years of experience and rock solid integrity can do for you!

Business highlights

20 years of trusted experience

Services we offer

Sewer and drain cleaning, remodeling kitchen and bath, fixtures, water heaters, slab leaks, sewer, gas lines repaired & video leak inspection

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9161 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 161 reviews

Philip G.
05/2018
5.0
plumbing, drain cleaning
  + 0 more
Very statisfied
Description of Work: Replaced Faucets and washer hookup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Tyron A.
05/2017
5.0
plumbing
  + -1 more
Very good job.
Description of Work: Replaced Refrigerator shutoff valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jeffrey C.
12/2012
4.0
plumbing
  + -1 more
Fair price and appeared very knowledable about task at hand. My wife and I decided to go with another provider.
Description of Work: Came and did a estimate.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Stephen D.
12/2012
5.0
plumbing
  + -1 more
Everything was done as requested. I have had no complaints from the tenants.
Description of Work: Needed a kitchen faucet replaced and the welded water lines replaced with a more modern flexi-line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

KATHY C.
12/2012
5.0
plumbing
  + -1 more
Called this plumber; talked about the coupon; he was able to come in about 3 days; gave me an estimate with the coupon. Completed the work.
Description of Work: Replaced a bathroom faucet fixture; adjusted my toilet that ran forever; replaced an outdoor faucet . I had bought a coupon off Angie's list for 119 for 2 hours of service; added another 80 for some parts and a little more time. . Did a nice job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Brenda B.
11/2012
5.0
plumbing
  + -1 more
It went very well. Kenny is very knowledgeable. Looked at the faucet and new exactly what kind it was. He tightend up a part inside the faucet, took him 5 mins total and bid us a good day. No charge at all. We were shocked. Kenny is the MAN! I will give his business card to my neighbors. An honest guy that is knowledgeable is a RARITY now days. What a blessing indeed!
Description of Work: Called another Plumber, they came out, I waited 4 days for them to figure out what type of faucet I had, they never did. I called Sachse Plumbing today, Kenny was working a big job but said he'd call me when he got done. He called, around 3:30 pm, he came out tightened the faucet, took him 5 mins...didn't charge me a dime. My husband was so impressed and so was I. We got several of his business cards and will give them to our neighbors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcia A.
11/2012
5.0
plumbing
  + -1 more
They were absolutely wonderful! They were here and gone in 15min.
Description of Work: They repaired a toilet for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rakesh C.
09/2012
5.0
plumbing
  + -1 more
I called Kenny one evening with the problem, he was prompt and came by and fixed the problem next day. I did not even met him. He called me next day and said he fixed the problem and I paid him over the phone.
Description of Work: Fixing the outside valve that was stuck which is hard to reach

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jeffery G.
08/2012
5.0
plumbing
  + -1 more
I had a leaking faucet outside. It was something that did not need attention promptly. I called Kenny Monday afternoon, late. He said he would get to me tomorrow. He texted me about 30 min. before he came,fixed it and texted me he had finished. Great service and I will use him again.
Description of Work: exterior water faucet replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mary M.
08/2012
5.0
plumbing, water heater repair
  + 0 more
OMG-what a find! I called Kenny this morning and it is now 2pm and my new hot water heater is in and warming up. He quoted me a price of $1500.00 and I bought one of the specials through Angie's List for $250.00 for $500.00 off a tankless water heater, unfortunately not realizing I was only needing a regular hot water heater. When I showed the receipt to Kenny he pointed out the difference. He then proceeded to take $250.00 off from the $1500.00 quote so I wouldn't have to eat it. He was totally professional and will be taking care of all my plumbing repairs in the future. What a pleasant experience!
Description of Work: Replaced my malfunctioning hot water heater and any valves that needed changing. This was done in the attic over our garage. He had to remove the stairs and the opening to the attic in order to get the old one out and the new one in, so it was not just a quick replacement..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Sandy K.
08/2012
2.0
plumbing
  + -1 more
I really believe that I called another company, thinking it was Sachse Plumbing, but it was not. I didn't recall speaking to Kenny and he didn't recall speaking with me about the issue either, though my notes were written beside his company name. But I decided to go ahead with him anyway, though I was having second thoughts. Kenny called me to let me know he was on his way, which was good, because he wasn't sure he'd make it right on time, which was fine. I checked to be sure he had my husband's cell, he said he did, just called the first one he saw. According to my husband, he wasn't there long, which was expected, but he was very unprofessional. He said the job was simple enough, just "needed a couple of mexicans and a shovel", yet gave an 1200.00 estimate. I am not sure if he just didn't want to do the job or thought we had more money to give, in any case NO ONE had even come close to that from all the research we have been able to do thus far, in this particular case. I chose him, due to good reviews on Angie's list. In this case, it simply didn't work out and I would not use or recommend his company, though I appreciate him coming out and taking the time.
Description of Work: Had him come out to give an estimate on having kitchen of home we're buying, plumbed for gas, with existing gas going through house.

Rating CategoryRating out of 5
quality
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0


Response from Sachse Plumbing
I'd like to apologize to anyone who does not care for my straight forward business tactics, but that's the way I was taught, not to be fake. For all of my loyal customers and my new ones, thank you, and for all who have given me the opportunity even if it didn't work out, thank you as well. As far as not wanting the work, that's ridiculous, I appreciate every time my phone rings and go to every job getting ready to give 100% of my plumbing experience. I may not talk with fancy lingo but that's me, down to earth and straight forward, no disrespect intended. Kenny McSwain Jr. - Owner Sachse Plumbing Company

ROGER A.
08/2012
5.0
plumbing
  + -1 more
He arrived on time, and obviously knows his business. Expeditiously got the new faucet installed. He was very thorough, checking carefully for any leaks. Later in the day, my wife noted that no hot water was coming out of the new faucet. He came back to the house almost immediately, despite being enroute home to dinner, to check out the problem. He found that the hot/cold water pipes under our countertop were installed backwards by the builder and we actually DID have hot water from the faucet, if you turned the faucet to the cold water side! He reversed the supply hoses and again checked the entire hookup for any leaks. He was very professional and knowledgeable and we will be using him as our household plumber from now on! Interestingly, his Father and Grandfather were also plumbers, and his Dad, although semi-retired, serves as a backup for emergencies if he is tied up on another project or too busy to quickly respond to calls. That's a pretty nice feature to have available!
Description of Work: We picked this plumber from Angie's List, due to his favorable reviews and proximity to our home, after our previous plumber apparently went out of business without notice. We had a new kitchen faucet that needed to be installed, with removal of the old faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Billy F.
08/2012
5.0
plumbing
  + -1 more
It went great. Very quick and effecient. Kenny arrived and assessed the issue. He new what he needed, went out to him truck got the supplies and repaired my leak. He was completed within an hour.
Description of Work: We had a leak underneath our sink in the upstairs bathroom. Kenny came out within an hour and repaired in a quick effecient time. He was very professional and courteous. I would definitely use him again and would also refer him to other people. His price was very fair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Martin Y.
06/2012
5.0
drain cleaning, plumbing
  + 0 more
All the toilets were backing up and needed immediate attention. Kenny of Sachse Plumbing promptly returned my call (as opposed to others) and worked me into his busy schedule. He was thorough, took care of the problem, was courteous, attentive and efficient. Would highly recommend him.
Description of Work: Kenny cleaned the drains and replaced an outside faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Patricia E.
06/2012
5.0
plumbing
  + -1 more
Arrived promptly. Went over repairs needed.. Work was completed and reviewed everything that was done. I was pleased with the job and I can tell he takes pride in his work. I will definitely call on him for future plumbing jobs.
Description of Work: Replaced solenoid in Touch faucet. Replaced leaky seal in the base of the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

kimberly P.
06/2012
5.0
plumbing
  + -1 more
A faucet up front got pulled up to hard and it snapped off. They came within one hour of us calling them and they were very good.
Description of Work: They repaired a water leak out front.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Clovis S.
06/2012
5.0
plumbing
  + -1 more
Kenny was extremely professional and friendly. Explained exactly what needed to be done and took care of it in short order. He even honored his 10% off coupon for Angies List customers. Would not hesitate to call on him again in the future.
Description of Work: Determined the source of an upstairs bathroom leak. Pulled the commode and added a new wax seal and longer bolts to connect the toilet to the floor flange.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

joanne G.
05/2012
5.0
plumbing
  + -1 more
I called one plumbing company rated A in Angie's List. They wanted $200.00 on a Sunday before they even entered the house. I called Sachse Plumbing and their Sunday price was $50.00. THe tech cam within an hour. Had everything fixed in about 45 minutes, cleaned up and was very nice.
Description of Work: unstopped a sewer line on a Sunday. very friendly and competent, fast, on time and half of what another plumbing group wanted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mike S.
04/2012
5.0
plumbing, water heater repair
  + 0 more
Called them Thursday morning to inquire about water heater replacement prices as ours had developed a leak that morning. Left a message and call was returned within an hour. I ask when they could do the job and he replied Friday morning. Great. He called me Friday morning to make sure that I still wanted the job completed and to let me know when they would arrive. I told them yes, head on over. He arrived promptly and completed the replacement in about 1 hour. Very professional and complete job. Appreciate the timely response and getting my downstairs hot water working again. Will use them again in the future if needed.
Description of Work: Replaced a downstairs gas hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Kathleen M.
04/2012
5.0
plumbing, water heater repair
  + 0 more
I called Kenny and he gave me an estimate over the phone to install two hot water heaters and some other minor plumbing work. He was able to work me into his schedule very quickly. He came over on a Saturday to look at what he was going to be dealing with then arrived early Monday to start the work. A little over four hours later, I had two new hot water heaters installed. I appreciate Kenny's no nonsense and upfront way of doing business, and he charged me exactly what he had estimated. I would definitely call on Kenny with Sachse Plumbing in the future.
Description of Work: I needed two new hot water heaters installed for a duplex plus a leak fixed in one of the kitchens and some minor faucet work in one of the bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Linda W.
03/2012
4.0
plumbing
  + -1 more
He was nice and he got the work done. Overall, the experience was satisfactory.
Description of Work: They installed a new bottom section for the shower.

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$600

Brenda V.
02/2012
5.0
plumbing
  + -1 more
Mr. McSwain was very personable and did a great job!
Description of Work: When I had to take a shower in the guest bath of a house I had just moved into, I realized that the shower head was just terrible. Mr. McSwain was recommended to me by another service providor so I called him. He arrived on time and while he was there, I ask him to install a water filter and make another plubing repair in the kitchen. He did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Anna R.
10/2011
5.0
plumbing
  + -1 more
,Back in May, we had a leak in our small bathroom that involved the foundation in our house. Kenny was excellent! He worked with us on scheduling and payment. He got the job done fast, with ease, and was very knowledgeable. Since then, we call him when we need plumbing assistance. His prices are fair and he always returns our calls immediately. It is comforting to have him as our plumber and know that he cares. He's a family man and a neighbor to us in Garland. We highly recommend him and his company, Sachse Plumbing. Thanks Kenny! Anna and Peter Roome
Description of Work: Our floor in our powder room felt hot to touch. We could hear water in the drain running. We called around to different plumbing companies, but felt Sachse Plumbing gave us knowledgeable answers to our questions, which made us choose to do business with them. Kenny, at Sachse Plumbing, talked to us personally and gave advice on what to do. He came out and met with us and began lining up the proper personnel needed to get the job done and we contacted our insurance company who assisted with the process. He had his work completed on time and was successful in locating the leak and fixing it. We were very happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

pat B.
09/2011
5.0
plumbing
  + -1 more
Last job was running water line for washer
Description of Work: Kenny has provided several services for me, from installing sinks, hot water heaters, running lines for washer etc. I use him for every plumbing need I have. I am very picky because my father was a plumber so I know what to look for. His customer service is excellent. If your looking for an honest plumber he's the one to call. Thanks Kenny!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sherry R.
09/2011
5.0
plumbing
  + -1 more
After calling several other plumbing companies and getting outrageous estimates a friend told me to call Kenny @ Sachse Plumbing and I'm so glad I did. Kenny was dependable and most of all very knowledgeable. He did several jobs around my home and the fee was very reasonable. It is so refreshing to find someone that is honest, loves their job and is proud of the work they do. I will use Sachse Plumbing from now on.
Description of Work: Repaired my running toilets and installed new fixtures in kitchen and master bath

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

2802 Ridgeview Dr, Sachse, TX 75048


Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Natural Gas Lines

FAQ

Sachse Plumbing is currently rated 4.9 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Sachse Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Sachse Plumbing offers free project estimates.
No, Sachse Plumbing does not offer eco-friendly accreditations.
No, Sachse Plumbing does not offer a senior discount.
No, Sachse Plumbing does not offer emergency services.
Yes, Sachse Plumbing offers warranties.
Sachse Plumbing offers the following services: Sewer and drain cleaning, remodeling kitchen and bath, fixtures, water heaters, slab leaks, sewer, gas lines repaired & video leak inspection

Contact information

2802 Ridgeview Dr, Sachse, TX 75048


Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM