Charlie was very knowledgeable, and was great at explaining things I didn't understand, and in discussing the merits of various shingle options. When he felt that the insurance company had not adequately evaluated the damage to the roof, he contacted the insurance agent, explained where he thought their estimate was deficient, and the insurance agent agreed to pay for the revised estimate. The damage to the fascia boards was discovered during the repair process. As it wasn't directly related to the hail storm, insurance would not cover these repairs. Charlie's estimate for these repairs was very reasonable and the result was great. My house was being renovated at the same time as the roof repair. At one point I noticed that a board in my back deck had fallen through - I was pretty sure the renovation contractor was the one who had caused the problem because of when I found it, but they wre reluctant to do anything about it. I showed it to Charlie and told him I didn't think his crew was responsible. Nonetheless, he came back on his own time and repaired it for me at no extra cost.
Description of Work: My roof was damaged in the June hailstorm. My independent insurance agent recommended Vista Roofs for the repair. Roof was completely reshingled, gutters and downspouts were replaced, as was one window screen. At my request they did additional work repairing the fascia board several places where the wood had rotted under the gutters (price for this included in the total). Insurance paid for all but about $500 (for the fascia repair).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,500
Response from Vista Roofs Inc
Customer, I want to thank you for placing your trust in me. The broken deck board was a safety hazard - it needed to be fixed. Besides, it was the right thing to do. To answer your question: John Galt is the fictional hero of "Atlas Shrugged", Ayn Rand's epic novel published in 1957. To answer your next question - No, I have not read the book. I had to look for the answer on the internet. I'll have to ask my wife if she has read it. Customer, you know how to reach me. Please let me know if you need help with anything else. Thanks, Charlie
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Service Categories
Roofing
FAQ
Vista Roofs Inc is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
Vista Roofs Inc accepts the following forms of payment: Check
Yes, Vista Roofs Inc offers free project estimates.
No, Vista Roofs Inc does not offer eco-friendly accreditations.
Yes, Vista Roofs Inc offers a 10% senior discount.
No, Vista Roofs Inc does not offer emergency services.
No, Vista Roofs Inc does not offer warranties.
Vista Roofs Inc offers the following services: Roof replacements & repairs.