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Stevenson's Heating & Air Conditioning, Inc.

Heating and Air Conditioning, Appliance Repair

About us

Looking to fulfill your heating and air-conditioning needs? Look no further than Stevensons Heating & Air Conditioning, Inc. With over a decade of experience, we can help solve any such dilemma and find the best method for you and your home. Our team is formed from the best in the business and has a record for offering the most dependable and timely service. We pride ourselves on maintaining the highest level of customer service for all of our valued clients on each and every project! Products:Air Conditioning Systems, Heating Units, Boilers, Filters, Furnaces, Ventilation Systems, Humidifiers & Dehumidifiers,Thermostats Specialties:Ventilation, Dehumidifiers, Ducting Systems, Central Air, Heat, Residential, Commercial,Furnaces,Coolers,Heaters

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Heating Unit Installation And Repair, Air Conditioning System Installation And Repair, Humidifier Installation And Replacement, Filter Installation And Repair, In Floor Heating Services, Residential, Light Commercial,Boiler Installation And Replacement,Furnace Cleaning,System Cleaning,Cleaning & Maintenance,Estimates,Industrial Services, Duct Work, Ventilation System Installation

Services we don't offer

DUCT CLEANING, ATTIC WATER HEATERS, AND WINDOW UNITS.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.021 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-21 of 21 reviews

10/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kenneth T.
08/2016
4.0
heating & air conditioning/hvac
  + -1 more
I still have problems with the AC. It's hard to really say because it's an old unit. I'm not really sure what the problem seems to be but every year, my unit has problems. Price was good. I have a contract with them to do an annual servicing on my unit that I have but if I had to choose again, I would probably use a different company.
Description of Work: I used Stevenson's Heating. They installed an AC unit for me.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$6,500

Linda S J.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Date Of Service: 7/20/15 Cost Of service: 109.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Colin C.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
They come on time, they do their jobs, and we don't have any complaints about them.
Description of Work: I use Stevenson's Heating & Air Conditioning, Inc. for heating and A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara B.
08/2014
5.0
appliance repair
  + -1 more
It went great. They are very efficient. They will even answer your questions over the phone. They are very professional.
Description of Work: Water pump for garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Colin C.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
I have used them for 10 - 12 years. When I call them, they'll come out.
Description of Work: I have used Stevenson's. I have a contract with them when they come out to check the AC in the beginning of the summer. They come back out again and check the heating system at the beginning of the winter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

albert N.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Crew arrived early and finished promptly. Were very professional and caused very little disruption of the household. I would recommend this company highly.
Description of Work: replaced air conditioning system for lower level.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Kathy W.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
It was one of the first cold nights here in Dallas and we woke up to a and quot;coldand quot; downstairs. The thermostat would show the system was and quot;onand quot; but the blower and heat did not kick on. I called Stevenson's at around 7:45 am. I had a serviceman there to check out the problem by 8:30 am. It took him maybe about 20 minutes to find the problem-a burnt out board. He said they would have to get the part but that someone could probably be back this afternoon to put it in. Good to his word, I got a call about an hour later letting me know that a serviceman would be back after 2 pm to finish the repair. The serviceman arrived at around around 3:15 pm I believe and the heat was up and running by 3:45pm. There were two different techs that came out and both were professional and very efficient. They job went exactly as they told me it would. The cost was $385
Description of Work: Stevensons came to repair a burned out board in our heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

RICH AND STEPH R.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
Steve, the owner, did the service himself in order to check on a couple of other items needing eventual attention ( an attic vent fan and a register that the original builder of the house installed improperly in the 1960s). Originally got our Trane 19-SEER / gas furnace from Steve seven years ago. As others have reported, he and his crews are always professional, honest, and friendly. Along the way we have also had Stevensons replace a water heater and repair a GE refrigerator. They always provide quality at a fair price and never ever recommend unnecessary work. We subscribe to the annual pre-paid agreement that includes spring and fall service and expedited attention. We highly recommend Steve and his company to everyone. We know that we are not paying for high advertising costs.
Description of Work: Annual fall pre-heating-season service and humidifier filter change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Georgia S.
03/2012
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
They are absolutely amazing! They've always been honest and helpful. I wouldn't even consider using another company.
Description of Work: I've been working with for them for about ten years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

R. N.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
Steve Crouse, of Stevensons Heating and A/C, arrived on the day and time promised to begin the change out of systems. He had a crew of three men. Since he had already secured and completed the Garland city required permits, he and his crew worked continously for apporoxiately 6-7 hrs until job was completed--no long breaks or lunch taken by any of the men. They worked together well as a team. Steve priced the job competively and initiated all warranties with the manufacturer and provided all maintenance, operation and repair documentation.
Description of Work: Stevensons Heating and Air conditioning and Appliance removed my 35 year old heating and A/C system in my home. It was replaced with a new 3 ton A/C and a 2-Stage heating system keeping with the specs requested. The new A/C outside unit required 30amps to operate, but my electrical box had a 40amp breaker, so Stevensons replaced the 40amp breaker with the required 30amp to match the system requirements. They said had this not been done, the A/C unit could have over heated and started a fire. This was an unexpected sign of a detailed oriented company with my safety in mind.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Doreen M.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
On the evening of 6/24 my A/C stopped working. They responded to my phone call on the morning of 6/25 and fitted me into their schedule. At that time I was told I numerous freon leaks in my coil in the attic. On 6/30 they replaced the coil for me They were a little late from the time that they had set, but that's pretty understandable at this time of year.
Description of Work: Fitted me into their schedule on 6/25 and gave me a temporary A/C fix. Replaced the upstairs coil, etc on 6/30. They cleaned up after themselves very well and were very respectful and polite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Barbara B.
11/2010
5.0
appliance repair
  + -1 more
Stevenson's came out to diagnose the problem. The part was ordered and was promptly installed within 48 hours.
Description of Work: Installed new water pump on washer and checked for leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Vickie H.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
Stevenson has been servicing our AC units for many years. In March, they sent an AC service proposal. I misread the proposal and began to inquire about other company rates. After re-reading the proposal I realized that the overall price was for all 4 units rather than individual. It was a better rate than the other competitors. I signed proposal and set up a time and they came and did the work. Since that time, I had 2 other units go out and they worked very hard to find an outdated replacement part (units are over 15 yrs old) and were able to repair both units with two different problems. They take care of our units very quickly and their pricing is very competitive.
Description of Work: Stevenson serviced 4 AC units for the homeowners association. They changed filters, added freon, did overall spring maintenance on AC. They also offered a discounted rate to any homeowner who would like to have their individual unit serviced which was 39.95.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

JANE B.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
I would use this company again if I need HVAC service. They will be my choice for maintenance of this system.
Description of Work: Stevensons installed a 19 SEER Carrier Infinity system in my home. The crew arrived on time and covered my floors so as not to get anything dirty. They took my old unit away and installed the new one with minimal disruption to me. Steve Crouse, the owner of the company, took the time to thoroughly explain how to program the Infinity thermostat and how to understand all the thermostat messages. They were punctual, courteous and made sure I understood how my system worked. I couldn't ask for a better experience. Two thumbs up to everyone at Stevensons.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,500

Susan T.
12/2008
5.0
appliance repair
  + -1 more
My oven wouldn't turn on so I checked Angie's List and find that Stevenson's was rated A, so I called. They made an appointment for the next morning and fixed it. Short and sweet. No drama. Couldn't be better.
Description of Work: They fixed my oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Terrence F.
10/2008
5.0
heating & air conditioning/hvac
  + -1 more
It was very good service. The part to order it new was very expensive, but he did some shopping to help us find a better deal. He was very professional and friendly
Description of Work: They had to replace the motor for our furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICH AND STEPH R.
07/2008
5.0
heating & air conditioning/hvac
  + -1 more
They were polite, on time, and great. They went out of their way to figure out the plumbing to set everything up for us. They cleaned up after themselves. The unit they installed has cut our heating bills some and has made the temperature a lot more comfortable. They were really good people to work with especially when it came to scheduling. I think they were one of the best contractors I have worked with.
Description of Work: They installed the air conditioning unit and a humidifier for the heating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

RICH AND STEPH R.
06/2007
5.0
heating & air conditioning/hvac
  + -1 more
They were very efficient and professional. They arrived on time and they scheduled us rather quickly when we first contacted them. They were just a top notch company. I cant remember the price that we paid.
Description of Work: They installed a new 19 Seer Heating and air conditioner unit for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KERRIE W.
06/2007
5.0
heating & air conditioning/hvac
  + -1 more
Stevenson s does excellent work. They are very prompt and mindful of the customers needs. They were also respectful of my home and property, even removing their shoes before they came into my home.
Description of Work: Stevenson's performs my bi-annual cleaning and service on my air conditioner. He checks all parts and changes filters. My unit accommodates my 2400 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

RICH AND STEPH R.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
Company recommended by a trusted agent (architect friend). Punctual, reliable and reasonable. Pre-paid annual service qualifies for priority emergency service and regular rates for off-hours emergency calls. Has also given reasonable bid for HVAC replacement.
Description of Work: Newly-bought old house HVAC check and service, plus service contract.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    5211 Gordon Smith, Rowlett, TX 75088

    www.stevensonshvac.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Appliance Repair

    FAQ

    Stevenson's Heating & Air Conditioning, Inc. is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Stevenson's Heating & Air Conditioning, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Stevenson's Heating & Air Conditioning, Inc. does not offer free project estimates.
    No, Stevenson's Heating & Air Conditioning, Inc. does not offer eco-friendly accreditations.
    No, Stevenson's Heating & Air Conditioning, Inc. does not offer a senior discount.
    Yes, Stevenson's Heating & Air Conditioning, Inc. offers emergency services.
    No, Stevenson's Heating & Air Conditioning, Inc. does not offer warranties.
    Stevenson's Heating & Air Conditioning, Inc. offers the following services: Heating Unit Installation And Repair, Air Conditioning System Installation And Repair, Humidifier Installation And Replacement, Filter Installation And Repair, In Floor Heating Services, Residential, Light Commercial,Boiler Installation And Replacement,Furnace Cleaning,System Cleaning,Cleaning & Maintenance,Estimates,Industrial Services, Duct Work, Ventilation System Installation
    DUCT CLEANING, ATTIC WATER HEATERS, AND WINDOW UNITS.

    Contact information

    5211 Gordon Smith, Rowlett, TX 75088

    www.stevensonshvac.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed