The tank they installed was too big for the cabinet in the garage, so the door to the cabinet cannot close. They didn't offer to remedy this situation at all. A day or so after installation, the water heater wasn't working. I figured out how to re-light the pilot and get it working again after calling Shrade to report the problem and being told that I would be charged another $100 for the plumbers to come back out and fix the problem. No thanks.
Description of Work: Replaced water htioneater
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0
Lawrence D.
08/2019
1.0
plumbing
+ -1 more
Installation went well on April 5, 2019. For the past few days, the water heater stopped heating water so I called Schrade Plumbing yesterday and learned that the tank and parts are warrantied for a year, but there is only a 30 day warranty on labor, and to have Schrade come out and find out what the heck is wrong with this NEW water heater would cost me (the lady on the phone was insistent) $30 service fee plus $100 per hour labor with a minimum of one hour, so $130 to come out and repair a water heater they installed new less than four months ago! I wouldn't let these people do any kind of work for me ever again!
Description of Work: Replace gas water heater in garage closet
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$1,705
Grayson T.
06/2017
5.0
plumbing
+ -1 more
The work went fine, and was reasonably priced.
Description of Work: I had a clog in my sewer drain.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
03/2017
5.0
plumbing
+ -1 more
I feel like the price was reasonable. Nobody works for cheap. I was pleased. They cleaned up after themselves. They gave me feedback. Two people did the work.
Description of Work: I had a drain problem and some toilet repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Mary M.
10/2016
5.0
plumbing
+ -1 more
The repair was done quickly and at at a great price.
Description of Work: Had the shut off valve on the gas line for the stove replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pierce A C.
03/2016
4.0
plumbing
+ -1 more
I paid just the service fee , I didn't let them complete the work. The pricing was okay.
Description of Work: I used Schrade Plumbing.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$60
Dennis M.
03/2016
5.0
plumbing
+ -1 more
Initially I only wanted an outside hose bibb replaced. The valve seat was damaged and would tear up any rubber washers I put in there, and the bibb would not entirely shut off. I was hoping that when the plumbers accessed the bibb line inside the wall, that they would also find the source of a water leak in or under the slab. They broke through about one foot of solid concrete, replaced the bibb and a section of damaged copper line. After the work was finished, they put me in contact with an experienced retired stone mason would repaired, who did a professional job restoring the brick veneer around the hose bibb itself. Some things to do: Keep any critters confined to a different room so you can prop outside doors open. Have the work area exposed and prepared for easy access. A single don't: Check on how the repairs are going, but don't over-do it. This company has developed a complete pricing guide for a wide range and mix of specific plumbing repairs and upgrades. The different teams they send out are efficient ; they work quickly and will keep you informed. Very professional.
Description of Work: Replaced a worn-out garden hose bibb and repaired a water leak under the slab near the hose bibb. Schrade Plumbing had a company that specialized in finding leak location come out and locate the leak. When the plumbers received the location information, they located and repaired the leak. The outside wall brick veneer by the bibb was replaced by a retired brick mason. Note: The approximate cost of service includes materials needed and work done for the hose bibb replacement, the brick facade restoration, the leak detector team, and the repair of the line in the slab itself.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
robert M.
03/2016
5.0
plumbing
+ -1 more
The repairman came when scheduled, did efficient work, and was very polite. He cleaned up after himself and removed all trash. We were pleased with the work.
Description of Work: We had the faucet replaced in the kitchen, and two leaking handles on the bathtub repaired.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$168
Pattie B.
12/2015
5.0
plumbing
+ -1 more
Every time I have needed a plumber in this house, they have given me a realistic time frame, showed up on time (usually early), and gotten the job done when they said. Prices are reasonable, and when an estimate was required, it has always dovetailed with the final charge. I completely trust them to be realistic with me about what is needed and what it will cost, and I know that when they are finished I will have quality repairs.
Description of Work: I have used Schrade Plumbing for a variety of issues over 28 years. Our situations have included everything from connecting a bathtub drain that was never connected to the sewer line by the builder, to simple faucet installations, to moving a toilet flange, to our latest, multiple slab leaks that involved one slab repair and a later reroute of the whole line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,850
Stephen S.
10/2014
4.0
plumbing
+ -1 more
The person was polite and on time. Did a good job replacing the old faucet but the filler material he put in the hole where the faucet comes through the brick was incomplete leaving a hole where rain, etc could get in. I did not contact Schrade I re-patched it myself. I don't recall the exact service date but I think it was 2012.
Description of Work: Replaced an outside faucet
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
deborah S.
10/2014
5.0
plumbing
+ -1 more
I expected to pay much more and they could have easily swayed the procedure to be much more expensive. The lead plumber made a comment that rang true to me and clearly states how admirable their customer service is....he said, "when you call me, YOU have a problem; when I arrive it becomes MY problem until I correct it!" I was flabbergasted. I will definitely recommend them and use them again and asked for 2 business cards!
Description of Work: clear lines between toilets; check for roots, plant material. etc. Also quoted a price for other future work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$146
brent N.
08/2014
5.0
plumbing
+ -1 more
They did a very good job. It could have been really expensive. Actually, I had it quoted with a couple of people and they were about a third of the cost. The cost was about $1,200 and the other quotes were in the $4,000 range. I would highly recommend them. The city actually came out, inspected it, and approved the job. There were no issues. They said it was up-to-code. The quality was very good. It lasted as long as we were in the house. They came out within an hour of calling them. Everybody else wanted a couple of days. They did everything they said they would as far as timing and scope of work. Their professionalism was good.
Description of Work: I have used Schrade Plumbing a few years in my previous house. We had a broken line and we thought it was under the house. It was a major plumbing issue actually. They came in, gave us an assessment of what it was, and repaired it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Virginia B.
05/2014
5.0
plumbing
+ -1 more
Was very pleased with the referral and followup with Schrade. They gave a quote for the work, which is quite extensive. Their quote, for having a lot more done, was only slightly more than one of the original companies, who's diagnosis of my problem was wrong and would not have come close to fixing my plumbing problem. I have found Schrade Plumbing to be honest and up front with their recommendations and their prices are more than reasonable. When I can get the money to do the repairs, I will be calling them to take care of the problem.
Description of Work: I had used Schrade Plumbing several years ago for a broken hot water pipe, under my slab. I called them after getting conflicting reports from 2 other plumbers. They recommended have a complete camera inspection of my lines and leak test, by another company, who does this all of the time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$8,000
Pamela P.
09/2013
5.0
plumbing
+ -1 more
Schrade Plumbing has been meeting our plumbing needs for the last 15 years while we lived in Rockwall and we will continue to call on them when we need service in Rowlett. Great people, great service, great deal !!
Description of Work: Released badly stopped up drain in bathroom vanity and replaced existing kitchen sink faucet with new fixture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Thomas H.
08/2013
5.0
plumbing
+ -1 more
Cold water valve on lavatory faucet had siezed and could not be turned on. Investigated for do it yourself project and determined it was 2 man job so I needed to find a plumber. Checked Angie's list and found several with good reviews in Rowlett area. Selected Schrade Plumbing (Schrade family one of the original settlers in Rowlett area). Called to schedule for service. Young lady to whom I spoke was very courteous and scheduled a "first thing tomorrow appointment as requested explaining "first thing" would be a 2 hour window between 8:00A.M. and 10:00A.M. She additionally requested information about the plumbing problem I was experiencing. At approximately 8:15 A.M. the following morning I received a phone call from Gary with Schrade confirming I was available for him make the service call. He and his helper arrived in approximately 15 minutes and proceded with the repair. Removal of the siezed faucet stem proved difficult and after it was removed it was determined replacement would be necessary. A trip to the "shop" was necesary to acquire a new stem for the 35 year old faucet. On return in approximately 30 minutes the cold water valve stem as well as the hot water valve stem were replaced. The work was completed promptly and he cleaned up the area afterward. Charges were based on an hourly rate which was reasonable by today's standards.
Description of Work: Repaired lavatory faucet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Cornelio M.
02/2013
5.0
drain cleaning, plumbing
+ 0 more
I had blockage somewhere in my plumbing that was causing all drains to back up. They cleaned out all the lines and unfortunately they were unable to unclog the main line. They had determined the blockage was in the alley therefore the city would have to unclog it. City of Garland unclogged it and all was well. Schrade's diagnosis was correct. They were on time and very professional. I would definitely use them again!
Description of Work: Great Work!
Rating Category
Rating out of 5
Yes, I recommend this pro
$280
Pierce A C.
06/2012
5.0
plumbing
+ -1 more
All of my plumbing is up to par because of Schrade Plumbing. They are punctual, the work is good quality, and their employees are courteous and polite.
Description of Work: I hired them to fix a commode in one of my bathrooms. They also did some other minor repairs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111.72
Brian R.
09/2011
5.0
drain cleaning, plumbing
+ 0 more
They did great work. They just come out and give you a price. They don’t try and up sell you anything like how some other plumbers do. They are pretty honest. They come out and give a fair assessment. I will use their services again in the future.
Description of Work: I used Schrade Plumbing. I last used their services several weeks ago. They cleaned the whole drain line from the main area to the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Susie C.
08/2010
5.0
plumbing
+ -1 more
Schrade was able to come in and totally reseat the toilet in the master bath plus replace innards of the toilet in a matter of a couple of hours. They were quick, clean, courteous and charged precisely what they had said they would, cleaned up after themselves and it's like having a new toilet!
Description of Work: Reseated toilet and replaced toilet flushing mechanism; entailed removing old bolts, putting in new wax ring, replacing all internal parts of toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
J.R. E.
12/2009
5.0
drain cleaning, plumbing
+ 0 more
Great! Great! Great~ I will use Schrade Plumbing again.
Description of Work: Replace existing kitchen faucets, clean shower drain. Install 2 bathroom faucets, and complex shower system with rain-shower head. Remove and install toilets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
MAX S.
10/2007
5.0
plumbing
+ -1 more
They have been outstanding throughout the years and we will continue to use them for our plumbing needs.
Description of Work: I have used this company for the last fifty years. They came out recently to do a few bathroom repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BILLY H.
06/2007
4.0
plumbing
+ -1 more
We have worked with for over 5 years and do great work.
Description of Work: They had to rebuild the facet and mixer assemble for the bath tub.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
M KATE M.
04/2004
3.0
plumbing
+ -1 more
I FOUND SCHRADE PLUMBING TO BE A LITTLE OVERPRICED AND A LITTLE SLOW TO COMPLETE THE JOB. ALSO, THE LEAK WASN'T TOTALLY FIXED THE FIRST TIME AND THEY HAD TO BE CALLED OUT AGAIN TO CORRECT IT. THE DID SO WITH NO COMPLAINT AND NO CHARGE, OF COURSE.
Description of Work: FIXED A LEAK WHERE HOUSE PLUMBING CONNECTED TO SPRINKLER SYSTEM.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$310.06
SARAH G.
04/2004
5.0
plumbing
+ -1 more
THEY WERE ACCESSIBLE EVEN THOUGH OUR PROBLEM HAPPENED VERY CLOSE TO A HOLIDAY. THEY CLEANED THE AREA PRETTY WELL AFTER THEY MADE THEIR REPAIRS.
Description of Work: REPLACED UPSTAIRS COMMODE. UNSTOPPED BATHROOM DRAIN. CHANGED FRONT OUTDOOR FAUCET.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
L B.
04/2004
4.0
drain cleaning
+ -1 more
ALVIN WAS VERY PROFESSIONAL. HAD PROBLEM SOLVED IN ABOUT 45 MINUTES.
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Service Categories
Plumbing,
Drain Cleaning,
Water Heaters
FAQ
SCHRADE PLUMBING is currently rated 4.5 overall out of 5.
Monday: 7:30 PM - 5:00 PM
Tuesday: 7:30 PM - 5:00 PM
Wednesday: 7:30 PM - 5:00 PM
Thursday: 7:30 PM - 5:00 PM
Friday: 7:30 PM - 5:00 PM
SCHRADE PLUMBING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, SCHRADE PLUMBING does not offer eco-friendly accreditations.
No, SCHRADE PLUMBING does not offer a senior discount.
No, SCHRADE PLUMBING does not offer emergency services.
Yes, SCHRADE PLUMBING offers warranties.
SCHRADE PLUMBING offers the following services: Drain cleaning, water heaters, gas, sewer and water line replacement. Fixture installation. All your repair plumbing needs.