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R & J's Home Improvement

Kitchen and Bath Remodeling, Ceramic Tile, Doors,

About us

Owner operated. No subs. Cost is determined by the job. No travel charges. No service charges. No extra charge for after hours service.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Painting, remodeling, texturing, flooring, custom kitchens & baths, fences, decks, doors, windows & cabinetry.

Services we don't offer

Carpet.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

2.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
50%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.5
punctuality
3.0
Showing 1-2 of 2 reviews

karen L.
03/2011
1.0
ceramic tile, home remodeling
  + 0 more
Payed contractor 1/3 down to "hold my spot" on 11/3/10. He didn't start until January when I paid him the 2nd 1/3 to begin, total $2400. After a couple of weeks of part time work, he decided for me that his work would only be part time. I had several "re-do's' on the tile project because the work was so poor and finally terminated his work on 3/15 when he was only giving my project 10-15 hours a week, the work was becomming poorer and I discovered that my credit card was being used to purchase his tools and supplies that a contractor should have (solder, spacers for tile etc.) I was also paying for additional materials to correct his misatkes. Though I approved the purchases via phone w/home depot, his purchases were excessive (bag of 25 parts when a few were needed for example), he even charged tile cutting tools and kept everything left over. This contractor didn't have so much as an electrical cap for wiring, I had to buy it all, several hunderd dollars. The tile on the shower floor was uneven after correcting the surface twice, it was very "wavy". I did not have the choice of anything besides 2" tile because he said he couldn't get the slope right with anything else. Several tiles on the wall had to be reset as well as the soap dish. I had another contrator (licenced and bonded) come out and the estimate to demo everthing (nothing that R & J did can be saved) and the remodel is $7000. Many substandard issues were found including bad plumbing and the shower wall tile was put directly on sheetrock, no water proof materials were used. I'm out $5300 with R & J between supplies and labor costs. I was told when I tried to fire him earlier in the project that there would be no refunds so I let him continue to work until the time and quality became more than I could handle. I'm also told that it's illegal to perform plumbing at the level he attempted without a licence. I advanced this contractor some money and was asked to pay cash for the 2nd portion of my payments, which I did to help him out. He still has $1200 of my coworkers money that she put down on her remodel and cancelled with Raymond after she saw the quality of my remodel back in January. I have all payment reciepts, documentation, and photos.
Description of Work: Master bathroom remodel. Demo replace shower including pan. Plumbing. Much of the work was never completed because the contractor would not devote more than 2-3 hrs a day to the project.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,300

Evelyn J.
04/2010
4.0
home remodeling
  + -1 more
There were a few flaws that I wasn't too happy with that I told him about. It's okay because I can deal with it. I put some molding on the wainscoat and he put some dents in that with his nail gun. I think the pressure of the gun did it.
Description of Work: He remodeled a bathroom. It was tile and he isntalled some wainscoat.

Rating CategoryRating out of 5
quality
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$850

    Contact information

    7817 Straight Dr, Rowlett, TX 75088


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Kitchen and Bath Remodeling,
    Ceramic Tile,
    Doors,
    Interior Painting,
    Exterior Painting,
    Finished Carpentry and Woodworking,
    Windows,
    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation,
    Fencing,
    Decks and Porches,
    Unfinished Carpentry

    FAQ

    R & J's Home Improvement is currently rated 2.5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    R & J's Home Improvement accepts the following forms of payment: Check
    Yes, R & J's Home Improvement offers free project estimates.
    No, R & J's Home Improvement does not offer eco-friendly accreditations.
    No, R & J's Home Improvement does not offer a senior discount.
    Yes, R & J's Home Improvement offers emergency services.
    Yes, R & J's Home Improvement offers warranties.
    R & J's Home Improvement offers the following services: Painting, remodeling, texturing, flooring, custom kitchens & baths, fences, decks, doors, windows & cabinetry.
    Carpet.

    Contact information

    7817 Straight Dr, Rowlett, TX 75088


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day