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Michael's Keys Inc

Locksmiths, Home Security Systems

About us

Michael's Keys, formally Samson's Lock brings you only the best. With amazing quality service, we offer a variety of locks and security protection against unwanted criminals from breaking and entering. Professional residential locksmith to automotive security, we have the best quality service for you and your family's safety. Protect your business, your irreplaceable items, and most of all yourself.

Business highlights

Emergency Services Offered

Services we offer

Residential, Commercial, & Automotive Locksmith – Master Key Systems, Re-Keys, Unlocks, Installations, Repairs, Existing Lock Key Making, Duplicating Keys, Key Replacement, Safes, Access Control, & High Security Lock Systems.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.017 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
0%
2
6%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-17 of 17 reviews

Curtis M.
06/2017
5.0
locksmith
  + -1 more
Perfectly!
Description of Work: Re-keying door locks and clearing up some minor irritations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dwayne G.
08/2015
5.0
locksmith
  + -1 more
Installer showed up on time and was very professional. He wasn't familiar with the Kevo lock but got it installed and working in no time.
Description of Work: Installed a Kevo Smart Lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Nancy Q.
06/2015
2.0
locksmith
  + -1 more
Called (twice, 2 days apart) about having a "chip/remote" car key made. They had the blank, quoted $145.00 for the remote and programming of the computer chip. I said I'd be down after confirming their Saturday hours being open till 3:00. After the 1/2 hour drive, I was informed that the machine for duplicating the code had just been taken off-site by one of their "techs". They had no idea where he went, when he'd be back so - no key and another 1/2 hour drive home.
Description of Work: Nothing

Rating CategoryRating out of 5
value
4.0
professionalism
2.0
responsiveness
2.0

$145

Response from Michael's Keys Inc
We apologize for your inconvenience. We will be happy to come out and duplicate and program the key for you at your location. There would be no additional cost. It will be the price we quoted of $145 + tax. I need the year, make and model of the vehicle. If it is a remote head key, please let us know how many buttons it has and their functions. Please send me a contact phone number. I will get you scheduled ASAP. Once again, we sincerely apologize for the inconvenience.

Matthew S.
08/2014
5.0
locksmith
  + -1 more
Showed up on time, and did not charge after-hours rate. There was an issue with one of the locks but they came out when I requested and promptly corrected the issue.
Description of Work: Re-keyed entire house. Just took possession late in the day and they came out and changed my locks.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

KATHY W.
06/2014
5.0
locksmith
  + -1 more
unknown
Description of Work: I have been using this company for several years, and they are excellent. Their price is fair, they are prompt and always professional. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Shafford M.
05/2014
5.0
locksmith
  + -1 more
They were good. They showed up on time and did what they said they were going to do.
Description of Work: Samson's Advanced Lock & Safe changed some locks on the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Barbara T.
10/2013
5.0
locksmith
  + -1 more
I needed a locksmith early on a Sunday morning. Force One is the only company who returned my calls for help. I explained that a dog was locked in the house; therefore they made my call a priority. They arrived within 40 minutes. They beat their own estimate of one hour. Two young men arrived together in a company van and immediately went to work. They explained what they did on each door. The total job lasted about an hour. There were courteous and professional. I would most definitely contact this company again. Force One was the first positive experience that I've received off of Angie's List.
Description of Work: unlocked door & re-keyed (4 sets)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mark W.
05/2011
5.0
locksmith
  + -1 more
Overall I was satisfied, just wished the key had been registered correctly the first time.
Description of Work: Had a spare key cut for my Miata. Did not have the car at the shop when purchasing the key. Arrived home and found it would not work in one of the tumblers. Returned to the shop and they recut the key no questions asked. The man at the shop said the key probably was not set well in the fixture when first cut.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$3

D S.
08/2008
5.0
locksmith
  + -1 more
I called on a Wednesday for service on Saturday. "No Problem. We'll be there between 11 and 2". James arrived before 11 and was finished by 12:30. When he arrived he went right to work, and he moved quickly! He explained why the front door was hard to open and showed me how to open it without causing future damage to the thumb latch on the handle (Pull first, then press down on the latch). He also installed a strike plate for a dead bolt that we had never finished installing. Very polite, considerate. Will definitely recommend.
Description of Work: James re-keyed locks on 6 doors, added one dead bolt and installed a strike plate, total of 11 locks. It took a little longer because we did not have a key that fit 5 of the doors, so he had to spend more time to change the locking mechanism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Alicia M.
04/2007
5.0
locksmith
  + -1 more
I scheduled the appointment on Friday morning for Saturday at 10:30 a.m. On Saturday no one showed up. I called the company and they explained to me that a technician called in sick and she would have someone at my house by the afternoon. The technician arrived at 11:45 a.m. He was very professional and got the job done just in time. The job went really well and the technician, Meredith, was very nice. He was friendly and arrived in a Samson's truck. He did everything I requested. He recommended that I get a door viewer for the garage door (since it was a rental home). I did accept his recommendations and I was a happy customer.
Description of Work: 5 locks rekey. Installed 1 door viewer, 3 keyless deadbolts installed, and 1 lock swapped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$275.5

JOHN C.
08/2005
5.0
locksmith
  + -1 more
WAS ON TIME, PROFESSIONAL, AND WORKED VERY QUICKLY. NOT A VERY TALKATIVE TECHNICIAN. HE JUST GETS THE JOB DONE AND MOVES ON.
Description of Work: RE-KEYED ALL THE LOCKS IN MY NEW HOUSE IN HEATH, TX.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

SHELLEY S.
04/2005
5.0
locksmith
  + -1 more
WE NEEDED TO GET INTO OUR CAR AND DID NOT WANT TO BREAK A WINDOW IN MY CAR SO WE CALLED SAMSON'S LOCK AND KEY. THEY WERE VERY PROMPT AND KIND. I LOVED THE PRICE TOO.
Description of Work: WE HAVE USED THIS COMPANY TWICE BECAUSE WE LOCKED OURSELVES OUT OF OUR VEHICLE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

05/2004
5.0
locksmith
  + -1 more
THEY WERE GOOD AT TAKING CARE OF US ON THE PHONE AND IN PERSON. EVERYTHING FELL INTO PLACE WHEN WE CALLED THEM.
Description of Work: GET INTO VEHICLE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

05/2004
5.0
locksmith
  + -1 more
WE HAVE HAD TO USE THEM TWICE. WE DIDN'T WORRY THE SECOND TIME BECAUSE WE KNEW THAT THEY WERE QUICK AND REASONABLY PRICED.
Description of Work: GOT LOCKED OUT OF CAR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

05/2004
5.0
locksmith
  + -1 more
WE WERE VERY PLEASED WITH THE SERVICE. THEY WERE VERY POLITE AND PROFESSIONAL.
Description of Work: HELP GETTING INTO LOCKED VEHICLE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

05/2004
5.0
locksmith
  + -1 more
ARRIVED VERY QUICK. PROFESSIONAL, POLITE, AND REASONABLE.
Description of Work: GET INTO VEHICLE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

04/2004
5.0
locksmith
  + -1 more
VERY FRIENDLY. GOOD PRICES AND GOOD QUICK SERVICE.
Description of Work: PURCHASED LOCKS AND HAD 10 SETS OF KEYS CUT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    5429 Lakeview Pkwy, Rowlett, TX 75088

    http://michaelskeys.com

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM

    Licensing


    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Locksmiths,
    Home Security Systems

    FAQ

    Michael's Keys Inc is currently rated 5 overall out of 5.

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    Michael's Keys Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Michael's Keys Inc offers free project estimates.
    Yes, Michael's Keys Inc offers eco-friendly accreditations.
    No, Michael's Keys Inc does not offer a senior discount.
    Yes, Michael's Keys Inc offers emergency services.
    Yes, Michael's Keys Inc offers warranties.
    Michael's Keys Inc offers the following services: Residential, Commercial, & Automotive Locksmith – Master Key Systems, Re-Keys, Unlocks, Installations, Repairs, Existing Lock Key Making, Duplicating Keys, Key Replacement, Safes, Access Control, & High Security Lock Systems.

    Contact information

    5429 Lakeview Pkwy, Rowlett, TX 75088

    http://michaelskeys.com

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM