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JERRY'S CARPET SERVICE

Carpet Cleaning, Carpet Sales and Installation, Floor Cleaning and Waxing,

About us

Being a family-owned and operated business for 33 years .Our goal is to make all of our customers happy. At Jerry's Carpet Service, Inc, we really care about the products we sell, and we’d like to share our most important services and products with you.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

ANTIBACTERIAL TREATMENT, AREA RUG CLEANING, BURN REPAIR, CHEMICAL CLEANING, DISASTER RECOVERY, DRAPERY & UPHOLSTERY, FRINGING & SERGING, FURNITURE CLEANING, LEATHER CLEANING, LEATHER CONDITIONING, MATTRESS CLEANING, NO-RESIDUE CLEANING, ODOR REMOVAL, PAD REPLACEMENT, PATCHWORK, PET STAIN REMOVAL, PRE-TREATMENTS, PROTECTANTS, REPAIR & RESTORATION, RESTITCHING RETACKING, SANITIZING, SEAMWORK, SMOKE & WATER DAMAGE, SOURCE REMOVAL, STEAM CLEANING, VACUUMING & WATER EXTRACTION.

Services we don't offer

GRANITE, LIMESTONE.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.829 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
10%
3
7%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 29 reviews

Norma T.
10/2019
5.0
carpet cleaners, carpet installation
  + 0 more
Jerry did a great job! He power stretched and cleaned two rooms of carpet that had been installed in 2015. He was very respectful of our pets and the services were priced fairly.
Description of Work: Stretching & cleaning two rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Colt C.
05/2015
5.0
carpet cleaners, floor cleaning
  + 0 more
Jerry came in perfectly on time, examined are rooms, and didn't try or even us into cleaning in area that didn't need cleaning. He explained what we to expect from our 7 year old carpet when it was cleaned, and he let us know since our tile floors weren't sealed, we could guess how they'd turn out. He was in and out in two hours, and my floors look feel and smell incredible. I could not be more pleased with his work! We will use Jerry's Carpet Service again.
Description of Work: Our kitchen, foyer, laundry room, and master bathroom tile floors were cleaned, as well as, the oversized living room and master bedroom carpets, and the carpets in two smaller bedrooms and the hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Deborah H.
06/2014
5.0
carpet cleaners
  + -1 more
Jerry was prompt and did a fabulous job. He did a thorough pre-inspection and discussed what my needs and expectations were. We have dogs and cats. Jerry's recommendations were right on. The carpet looked like new and smelled fabulous. I will definitely use Jerry once a year to give the house that good and quot;springand quot; cleaning.
Description of Work: Carpet cleaned throughout house and mexican tile in kitchen steam cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Karen P.
11/2013
5.0
carpet cleaners
  + -1 more
I was very pleased with how timely the service was provided. It was a lot of work and Jerry took care of every detail. Fast, professional and super clean. I liked that he was a local small business. I trust his service.
Description of Work: Cleaned my carpet very well. Even stubborn pet stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Belle W.
08/2013
4.0
carpet cleaners, floor cleaning
  + 0 more
I had used this service provider before and the job he had done was fine which is why I called again. However, I won't be using him in the future. After he had put away all of his equipment and came back with the invoice, I went to pay with my American Advantage credit card and Jerry asked if it was a mileage points card to which I responded 'yes'. He informed me if I used a credit card that got mileage points he was going to have to charge me additional because the credit card companies charge him extra if mileage points were involved. (I had never heard that before but figured fine, no problem, I can pay with a check.) When I went upstairs to get my check book I realized he hadn't cleaned the landing carpet, he stopped at the top step. I asked him why he hadn't done that and he said, 'Oh, I didn't realize you wanted that done too.' To which I replied, and quot;Why would I have you clean all the other carpet in the house and not do the landing at the top of the stairs?' He then offered to take his equipment back out to complete it. I declined at that point, paid by check and his parting words were, 'Don't let that be a reason for you not to call me again.' After he left, I looked at my invoice and he had actually written as one of the line items - 'landing' - and had a separate charge for it! So, all that to say - it will be the reason I don't do business again with him.
Description of Work: Cleaned carpet in two rooms and on the split stairs - but didn't do the landing as he was supposed to.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$104

Paula T.
07/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
He was prompt and very friendly. I only had stairs and media room to be cleaned and his base rate was $79.00. He does not move the couches. I felt the price was a little high for the small area, so I added a wool rug. He charged full price of the wool rug independently of the carpet. I felt he could have discounted the wool rug a bit. This sounds negative, but he was awesome and I would definitely use him again.
Description of Work: Cleaned stairs and most of media room plus a wool rug for approximately $130.00

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Greg D.
05/2013
5.0
carpet cleaners
  + -1 more
Company was contacted as indicated and a date was set at our convenience to come and clean our carpets. The appointment was met a little earlier than promised which was ok with us. A satisfactory job was done very professionally with excellent advice. Everything was left in good condition and we were pleased the work. We will use them again in the future.
Description of Work: Cleaned carpet in 4 rooms and applied Scotsguard to 2.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

R R.
04/2013
4.0
carpet cleaners
  + -1 more
This was significantly cheaper than a couple of quotes from other favorably rated carpet cleaners on Angie's List. Be sure to ask about added costs for moving furniture as most advertised prices do not include it. Overall, the effort resulted in a much cleaner carpet. When done, the carpet was relatively dry and dried quickly. Some rust stains from furniture legs on wet carpet did not fully come out - no surprise - but the rust stains came out much better than I expected. I'm a bit disappointed a few pet stains did not fully come out - but some had been there for years - and our carpet is a very light shade of tan. Of course all carpet cleaners warn you - they can't guarantee all stains will come up. Jerry is professional, courteous, and spent quite a bit of time and effort to get our carpets as clean as he could. As much as we liked Jerry and appreciate his rates and effort, I admit, next time I would try someone else just in hopes of finding a way to better get the pet stains out. That may be false hope. Maybe it would have been possible to get it cleaner if we hadn't waited 10 years to clean it.
Description of Work: Carpet cleaning, 1 large bedroom, with attached sitting area, plus large walk-in closet. Included moving furniture.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$81.65

Jonathan B.
03/2013
5.0
carpet cleaners
  + -1 more
Jerry answered the call showed up when promised and did an awesome job he's a very hardworker the carpets turned out spot free and look great I highly recommend him!
Description of Work: 5 rooms and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Luke V.
03/2013
5.0
carpet cleaners
  + -1 more
I called another carpet company on Saturday afternoon after my dog had an accident on our rug and they said they couldn't come out until Monday or Tuesday. I then found Jerry's Carpet Service on Angie's List and he upon reaching Jerry, he said he could be at my house in less than an hour. Within the hour, he arrived, explained the process and was able to remove the stain. I will certanly be using Jerry's services again.
Description of Work: I called another carpet company on Saturday afternoon after my dog had an accident on our rug and they said they couldn't come out until Monday or Tuesday. I then found Jerry's Carpet Service on Angie's List and he upon reaching Jerry, he said he could be at my house in less than an hour. Within the hour, he arrived, explained the process and was able to remove the stain. I will certanly be using Jerry's services again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Kacy L.
03/2013
5.0
carpet cleaners
  + -1 more
Jerry was very friendly and did a great job. Was there when he said he would be and was efficient. I will definately use this company again. Thanks Jerry!!
Description of Work: Needed whole house cleaned and a few rooms deodorized due to pets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Donna S.
01/2013
5.0
carpet cleaners
  + -1 more
I loved the communication and courteous attitude that was exhibited. I feel like I received exactly what I expected.
Description of Work: Cleaned carpets in 5 rooms, although the living room counted as 2 rooms, it was only an extra $20. I'm very pleased with the results of the cleaning and the professional attitude that I observed. For within $20 of the quote price my carpets were cleaned and spots removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

mackey W.
08/2012
5.0
carpet cleaners
  + -1 more
He was on time and did a very thorough job. It was a good service for the price and I recommend them.
Description of Work: I used Jerry's Carpet Service for carpet cleaning in 5 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Donna E.
08/2012
5.0
carpet cleaners
  + -1 more
Arrived promptly. Listen to the job I needed and addressed my concerns. Very professional yet personable. Did a great job! My carpets have not looked this great in a very long time!!
Description of Work: Carpet cleaning. Removal of pet stains. 5 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147.99

Peggy N.
04/2012
5.0
carpet cleaners
  + -1 more
Everything was absolutely excellent. The only surprise I had was all the hidden "doggie" spots and subsequently the price for the cleaning doubled from the estimate over the phone. But I have always cleaned my carpets myself, so I really don't have any idea of what the customary charge would be for doing my size place.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Katie C.
03/2012
5.0
carpet cleaners
  + -1 more
It was a great experience - done quickly without any issues! He was very knowledgeable and told me how to clean dog accidents properly.
Description of Work: I had the carpets cleaned in 3 bedrooms. There weren't any trouble spots. It was just a routine cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Lisa B.
01/2012
5.0
carpet cleaners
  + -1 more
Jerry was extremely professional and responsive. I would highly recommend him to anyone needing carpet cleaning. I needed someone out quickly and he accomodated that. He was very thorough in his explanations and while there were additional options he informed me of those options without trying to sell me - which I appreciate. His work was exceptional. I will use Jerry again when I need my carpets cleaned or any of the other services he offers.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Taufiq A.
10/2011
3.0
upholstery cleaning
  + -1 more
Went OK overall. However, they were not able to come out again (due to their "tight" schedules) to address a concern about one of the dining chairs. I ended up hiring another company to re-clean that dining chair.
Description of Work: Upholstery cleaning of dining chairs, sofas and cushions.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$306.18

Vicki H.
04/2011
3.0
carpet cleaners, carpet installation
  + 0 more
I requested a quote for carpet cleaning and stretching. When the owner came out, he provided an estimate to clean and stretch the carpet in two bedrooms, the main hallway, formal living and dining area and the family room. The master bedroom and second bedroom came out good, but the hallway was a disaster. I did not have them complete the work in the formal living/dining room and family room nor did I have the carpet cleaned. I believe the money that was spent was not worth the work and I would not ask them to come back and finish the work.
Description of Work: I requested a quote for carpeting cleaning and stretching in formal living/dining area, family room, master bedroom, hallway and second bedroom.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$400

Rob H.
12/2010
5.0
carpet cleaners
  + -1 more
They did a really good job. I just bought a house that previously had dogs and I could smell it. I thought the guy was going to tell me that I needed to replace the carpets but they were able to get all of the smells and stains out. By the time they were done and the carpets aired out, you couldn’t smell a thing. They were on time and they stayed completely on budget.
Description of Work: Jerry’s Carpet Service did some kind of odor removal and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Erika F.
06/2010
5.0
carpet cleaners
  + -1 more
Jerry called ahead of time on the day of and confirmed the appointment. He showed up with his men on time and cleaned the carpet and the rugs in a very quick and efficient manner. He took all the stains out of my carpet and rugs, which was really nice since they were getting real dirty. He did a great job and was very professsional. The only thing I didn't like was that he left water on the floor by the rugs, and I wasn't sure if he was going to clean that up. I have hardwoods, and I was concerned about the small puddle of water that was laying there. But, he dried it up as soon as he could, so that wasn't a problem. Oh, and he left the door open the whole time, so I got a lot of flies in my house, but I guess that's to be expected when their equipment has to be outside. Other than that, I am loving my carpet and rugs again.
Description of Work: Cleaned carpet in one bedroom, stairs, and cleaned 2 rugs

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Wendi W.
01/2010
5.0
carpet cleaners, carpet installation, house cleaning
  + 1 more
Extreme carpet cleaning! Saved us from having to replace the carpet in many of our rental units. They do an amazing house cleaning of vacant properties for a great price! Good, honest people. We love working with them!
Description of Work: Carpet Cleaning and Make Ready Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

David F.
11/2009
4.0
carpet cleaners
  + -1 more
They were on time, price was reasonable, very nice and helpful. Stretching was good and the carpet seemed clean however it was very wet afterwards and it took several days to dry
Description of Work: Carpet Clean and stretch for a whole house

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Teresa H.
10/2008
5.0
carpet cleaners
  + -1 more
The technician first came in and checked the pet stained areas, measured the area and wrote up his estimate. He quoted me the enzyme treatment which was supposed to take care of the pet odors and the carpet "brightener" which he said would help with the appearance of the pet stains. I understood him to tell me that if we stayed off the carpets until they were dry that the pet stains would not come back up thru the carpet. The carpets looked good when he left, but the stains came back up as it dried. The technician put a lot of extra "enzyme" treatment on the pet stain areas. I had the service done early Saturday afternoon, today is Monday...my carpets are still pretty wet in certain areas. I had the front door and the patio door open all day Saturday and Sunday, plus fans blowing.
Description of Work: Carpet Cleaning in master bedroom and living room, some extensive pet stains in certain contained areas. The technician was very cordial and seemed very knowledgeable.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

LOIS N.
07/2007
5.0
carpet installation
  + -1 more
They let me know that the carpet didn't really need to be replaced. They ended up cleaning some other areas of my carpet. I was very pleased with their honesty and promptness. They did a very good job. I was very happy with them.
Description of Work: They gave me an estimate on putting in some new carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130
    • 1(current)
    • 2

Contact information

7413 BROOKHAVEN DR, Rowlett, TX 75089

www.jerryscarpetcleaningservice.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Floor Cleaning and Waxing,
Upholstery Cleaning,
House Cleaning,
Oriental Rug Cleaning,
Water & Smoke Damage,
Ceramic Tile

FAQ

JERRY'S CARPET SERVICE is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

JERRY'S CARPET SERVICE accepts the following forms of payment: Check,MasterCard,Visa
Yes, JERRY'S CARPET SERVICE offers free project estimates.
No, JERRY'S CARPET SERVICE does not offer eco-friendly accreditations.
No, JERRY'S CARPET SERVICE does not offer a senior discount.
Yes, JERRY'S CARPET SERVICE offers emergency services.
No, JERRY'S CARPET SERVICE does not offer warranties.
JERRY'S CARPET SERVICE offers the following services: ANTIBACTERIAL TREATMENT, AREA RUG CLEANING, BURN REPAIR, CHEMICAL CLEANING, DISASTER RECOVERY, DRAPERY & UPHOLSTERY, FRINGING & SERGING, FURNITURE CLEANING, LEATHER CLEANING, LEATHER CONDITIONING, MATTRESS CLEANING, NO-RESIDUE CLEANING, ODOR REMOVAL, PAD REPLACEMENT, PATCHWORK, PET STAIN REMOVAL, PRE-TREATMENTS, PROTECTANTS, REPAIR & RESTORATION, RESTITCHING RETACKING, SANITIZING, SEAMWORK, SMOKE & WATER DAMAGE, SOURCE REMOVAL, STEAM CLEANING, VACUUMING & WATER EXTRACTION.
GRANITE, LIMESTONE.

Contact information

7413 BROOKHAVEN DR, Rowlett, TX 75089

www.jerryscarpetcleaningservice.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM