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JAMES HENDRIKSEN POOLS & DECKS

Pool and Spa Service, Pool Sales Construction and Installation, Patios,

About us

James Hendriksen has owned and operated James W. Hendriksen Pool and Deck Company since its beginning, in 1980. The company has grown to be the largest installer of above-ground pools in the Dallas-Ft. Worth area. Before you spend hundreds or even thousands of dollars with a contractor, you should know who they are and what kind of work they do. We want you to have a clear understanding of what we can do for you. James W. Hendriksen Pool & Deck Company has made a long-term commitment to the people of the Metroplex area by building over 3,000 decks for homeowners over the last twenty years. We are determined to set the industry standards and to provide the highest quality product at competitive prices. We understand that good service and superior products are the only way maintain the leadership that we enjoy in the industry.

Business highlights

45 years of trusted experience

Services we offer

We build and install luxury pools, custom arbors, handcrafted hardwood, composite, and synthetic decks. For those, we install flagstone as accenting trim, foundations, slabs, and surfaces.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
25%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-4 of 4 reviews

Steven T.
11/2015
3.0
pool cleaners
  + -1 more
unknown
Description of Work: This was my first service experience with James Pool Service. Previously I've purchased parts and chemicals from them. I hired them to disassemble and clean my DE filter for $125 and make chemical recommendations to address some yellow algae issues. They showed up several hours late to start the work and I had to leave before they finished. They told my wife they would be back the following day, but never showed up or called. Two days later a bill for over $500 showed up. I knew several of the filter grids were damaged and needed to be replaced, however they replaced all the grids and performed some other services we never discussed. After calling and speaking with the owner, he explained that the serviceman was relatively new and failed to communicate properly. He assured me they did what was best for the pool and also provided over $100 in additional discounts. The owner is very knowledgeable, provides good advice and recommendations and so I'm willing to try them again to see whether this was simply a case of poor communications or running up additional charges.
Rating CategoryRating out of 5

Carla G.
01/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Tuned piano. Service was exceptional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Kevin F.
09/2014
5.0
pool cleaners
  + -1 more
About a week prior to the start of the project, I called around and received many many estimates for a deck. Normally I am accustomed to contractors trying to push a product they like working with or make the most money. I understand that. Steve and James listened to what I wanted and then thought about it and offered some design changes. They didn't try to push a easier product or anything like that. They have been doing this for a while now and just pointed out something in the design that might cause an issue in the future. I really enjoyed these guys! Once contracted, they were onsite working with in 48 hours. The crew was very professional, quick, precise and cleaned up EVERYTHING I am extremely pleased with the professionalism and craftsmanship of this company. HIGHLY RECOMMEND
Description of Work: JH pool and Deck, too my thoughts and created a wonderful backyard living space for my family. A beautiful 400+ sqft, multi level deck. I love it. HIGHLY recommend Steve and James, they are very professional and HONEST!!!!!!!!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

JENNIFER D.
02/2004
4.0
pool cleaners
  + -1 more
INSTALLERS DID A GOOD JOB. THEY WERE ON TIME, VERY POLITE.
Description of Work: I HAD A 21 FT. ABOVE GROUND POOL INSTALLED IN MY BACKYARD.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,150

    Contact information

    5220 GRISHAM DR, Rowlett, TX 75088


    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Pool Sales Construction and Installation,
    Patios,
    Pavers and Hardscaping,
    Deck Maintenance,
    General Remodeling,
    Decks and Porches

    FAQ

    JAMES HENDRIKSEN POOLS & DECKS is currently rated 4.3 overall out of 5.
    JAMES HENDRIKSEN POOLS & DECKS accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, JAMES HENDRIKSEN POOLS & DECKS offers free project estimates.
    Yes, JAMES HENDRIKSEN POOLS & DECKS offers eco-friendly accreditations.
    No, JAMES HENDRIKSEN POOLS & DECKS does not offer a senior discount.
    No, JAMES HENDRIKSEN POOLS & DECKS does not offer emergency services.
    No, JAMES HENDRIKSEN POOLS & DECKS does not offer warranties.
    JAMES HENDRIKSEN POOLS & DECKS offers the following services: We build and install luxury pools, custom arbors, handcrafted hardwood, composite, and synthetic decks. For those, we install flagstone as accenting trim, foundations, slabs, and surfaces.

    Contact information

    5220 GRISHAM DR, Rowlett, TX 75088