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Exterior Concepts Remodeling

Windows, Plumbing, Landscaping,

About us

In 1989 Exterior Concepts Remodeling was founded by Ramonne Mann. Responding to persistent requests for affordable, high quality energy-saving remodeling solutions, Ramonne saw a need to provide the best in windows, siding, and radiant barrier without the high pressure sales tactics associated with the “high-overhead” marketing driven companies. Exterior Concepts Remodeling focuses on satisfied customers as the core of their marketing strategy. You will not see full-sized ads in the newspaper or on radio and television. These approaches are very expensive and the customer is the one who ultimately pays. Exterior Concepts Remodeling new contracts are mainly based on referrals from satisfied customers and the only way to ensure their continued success is by the guaranteed delivery of a product that meets your complete satisfaction!

Business highlights

36 years of trusted experience

Services we offer

Windows, Siding, Patio Covers, Painting and Plantation Shutters

Services we don't offer

Please ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.8
Showing 1-4 of 4 reviews

Yun C.
10/2011
5.0
replacement windows
  + -1 more
They started around 8:30 am and left by 2 pm. They were quick, professional and cleaned up before leaving. They followed up with us a week after the installation to make sure we were happy with our purchase. We love the windows!! They've cut our energy bill and we no longer hear the busy street near us. This a great company with exceptional service and pricing. Stoping think about going with them and just do it!! You won't be sorry!! Thanks, Yun
Description of Work: We had 14 windows and a sliding glass door replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Bob J.
10/2011
5.0
replacement windows
  + -1 more
We used this vendor both times we had windows installed, because we liked them so much. Our old windows were thicker than the new ones because they were hug, old, steel ones. The installers took time to explain how window trim would look and offered a mockup so we would be clear and satisfied. Great experience, professional, enjoyable, fair price, enlightening demonstration, fast - did all the work in one day! Installers cleaned up well and hauled off all scrap. They even recycled the steel and glass so it did not go into the dump!
Description of Work: Nov 2005: We have a house that is 50 years old and had half our old steel single pane windows replaced, the big ones. We had vinyl, double hung, tilt out, dual pane, nitrogen filled, UV filtering, Energy star rated windows put in to help with lower the utility bills. They helped a lot Oct 2011: We were able to save up enough money to have all the remaining old steel windows replaced. After shopping around again we came back to Quality Concepts. Their previous work was great and their prices are as good as we could find anywhere. Ramonne and Jim (GM) are knowledgeable, nice and easy to work with. Dos: Make sure you learn about what makes the windows valuable before you price shop; do some reading. That way you will know what saves you money and what is just an emotional buy, like E rating vs double hung or partial open window stops. Also, consider a lower cost window vs. the supreme top of the line. As long as the E rating and strength are there you are taken care of. Dos: Compare the guarantees! Lifetime is better than 1, 5, or 10 year. Also, watch for "covers everything" vs. "some restrictions apply" or deductibles. Dos: Ask about trim finish work; will you need it, is it included, cost, what will it look like, etc. Don'ts: Don't settle for pretty and not get the thermal rating, or UV protection, etc. Do: Ask about rebates. Quality told me about a city of Garland $500 and Federal tax credit $250 savings so I'm saving $750 off the total cost of the windows! Yea!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Karen B.
08/2011
5.0
awnings, fencing, landscaping, plumbing
  + 2 more
The accident happen on 6/23/2011. The lady that lives behind me, car gas peddle stuck as she was backing out of her drive way and ran through my fence, dragging fence and post tearing up yard then breaks would not hold and continued to hit the patio knocking out one of the post and the entie patio fell. My BBQ grill was in front of the patio and it got mangled under the car. Then hit side of house still dragging fence debree and grill she hit the water hose faucet. She finelly come to rest at the back fence damaging it. My room mate called me at work and I rushed home. We took pictures of it and I contacted her insurance company. The lady across the street recomended Exterior Concepts Remodeling and I contacted them after the Insurance adjuster come out. Ramonne Man arrived and done measurements and he explained everything clearly and had a quote next day to me. I contacted a few other companies on Angies list just to make sure pricing was in range and everyone one was. (I would not change anything about this webb site.... it;s awsome). I received the insurance check and their estimate and was shocked. I contated Ramonne and he took over and delt with the angency and I received 3 times the original amount sent. His crew arrived on schedule and done a great job putting in New fence and then the patio repair turned out great. He called a plumber to fix outside faucet. The crew cleaned up everything and even cut down a big bulkie sattle-lite dish from the 60's for me that was in the back yard. They handled everything in excellent way to where I didn't loose no more time from work. Great gob Everyone!!!!! PS I had 7 five month old weiner (dotson) puppies that got out and kept getting out due to this accident. Let's just say their company took the excess stress away, Karen Blohm
Description of Work: The Fence with gate in back yard was completly replaced. Looks " GREAT " The Patio was repaired. Very satisfied. Water hose hook up repaired. Very satisfied. Removed big bulkie sattle lite dish from the 60's that was in back yard at no cost. I feel like I am in heaven! Joy! Guys that work for him done an excelent job on cleaning up everything when finished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Rob H.
05/2011
5.0
replacement windows
  + -1 more
I thought they were fantastic! I sat through about 10 hours of presentations and looked at about 5 proposal. I first looked at the price of the different companies, and then looked at the customer service. The guys were here and out in a day and a half. They installed all of the 17 windows before they left. There was one small problem. Two of the windows were supposed to open, and they were not ordered that way. They came out 3 weeks later and installed the correct ones. There was no cost or pointing fingers, they just got it done. They only beat the competitor's price by $10.00, but they ended up throwing in a storm door as well. I couldn't be happier.
Description of Work: I hired Exterior Concepts Remodeling to replace every window in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,100

    Contact information

    3009 Westshore Dr , Rowlett, TX 75088

    www.windowsbyecr.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Plumbing,
    Landscaping,
    Fencing,
    Awnings,
    Doors,
    Interior Painting,
    Exterior Painting,
    Siding,
    General Remodeling,
    Insulation,
    Gutters

    FAQ

    Exterior Concepts Remodeling is currently rated 5 overall out of 5.
    Exterior Concepts Remodeling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Exterior Concepts Remodeling offers free project estimates.
    No, Exterior Concepts Remodeling does not offer eco-friendly accreditations.
    No, Exterior Concepts Remodeling does not offer a senior discount.
    No, Exterior Concepts Remodeling does not offer emergency services.
    Yes, Exterior Concepts Remodeling offers warranties.
    Exterior Concepts Remodeling offers the following services: Windows, Siding, Patio Covers, Painting and Plantation Shutters
    Please ask for details.

    Contact information

    3009 Westshore Dr , Rowlett, TX 75088

    www.windowsbyecr.com