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ECONOMY AIR CONDITIONING

Heating and Air Conditioning

Reviews

1.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-2 of 2 reviews

Sheila F.
06/2015
1.0
heating & air conditioning/hvac
  + -1 more
Economy Air was called to my home originally by Fidelity National Home Warranty over 2 years ago. Since they'd solved the problem, I continued to use them for filter change and servicing. The first servicing & filter change went fine, but the technician did complain that the filter was different and a pain to change. The second servicing 6 months later, they said my filter was still clean & didn't need replacing - I believed them. When I was contacted them for servicing this time, they mentioned that the filters may be obsolete. I told them to go ahead & order the filter they said was back-ordered & send the technician out when it arrived. They continued to contact me wanting to perform the service without changing the filter. Hummm. I contacted Fidelity & they sent out Jay from Air Star Cooling and Heating. He serviced my unit, told me he did not have a filter for me on his truck, but shared a website to order them at a fraction of the cost. He then taught me how to replace my unique filters. I ordered them plus the dividers that had been broken prior & Ta-Da - my air conditioning is purring right along! Obviously Economy Air was lying & just wanted the "easy" money. Warning - don't use them
Description of Work: Service?

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$120

Warren W.
07/2011
1.0
heating & air conditioning/hvac
  + -1 more
Cancelled the work order and went with another company.
Description of Work: I called Economy Air Conditioning after a work order was placed with them fom American Home Shield. (My air conditioner was broken in 100 degree heat). When I called them they wanted to know if I could be available three days later at 12:00 in the afternoon. When I told them that I could not be available at that time and what other times were available, they told me they would call me in three days. When I emailed a gentleman at the compnay over the concern, I was responded to by the same lady who told me she would contact me in a few days for an appt. Save your money - this company does not know the meaning of customer service.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$60

    Contact information

    PO BOX 410, Rowlett, TX 75030


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    ECONOMY AIR CONDITIONING is currently rated 1 overall out of 5.
    No, ECONOMY AIR CONDITIONING does not offer free project estimates.
    No, ECONOMY AIR CONDITIONING does not offer eco-friendly accreditations.
    No, ECONOMY AIR CONDITIONING does not offer a senior discount.
    No, ECONOMY AIR CONDITIONING does not offer emergency services.
    No, ECONOMY AIR CONDITIONING does not offer warranties.

    Contact information

    PO BOX 410, Rowlett, TX 75030