Welcome to Complete Overhead Garage Door where we are committed to providing the most professional and quality installation, sales and repair of garage doors and electric openers in the Dallas Metroplex for an outstandingly fair price!
Did a good job, but dripped lubricant all over garage floor. It took several weeks to evaporate which is not what was expected by service men on sight.
Description of Work: Fixed garage door springs, replaced rollers, tightened garage door chain, and lubricated all moving parts
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$700
Joe W.
06/2014
5.0
garage doors
 + -1 more
AMAZING service!!! A very nominal after hours cost for a Friday night service call. The technicians were incredibly professional and knowledgeable. They were at the house within an hour of the call for service. HIGHLY recommend and Complete Overhead will be the FiIRST company I will call for future issues.
Description of Work: Door had come off rollers and out of level.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Jessica H.
05/2014
5.0
garage doors
 + -1 more
It went well. The contractor was knowledgeable and polite.
Description of Work: Add entry pad to garage and replace springs on garage door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Dorr S.
05/2014
4.0
garage doors
 + -1 more
Entire job took 10minutes, at most. Last time, Bruce spent over 30 minutes on the tune-up alone and went beyond our expectations to make sure everything on the door was lubed and functioning properly. Bruce performed every listed item in the description of this deal. This time, David replaced the rollers, did a quick lube job and left. Finally, David had no idea we had already paid for these services and attempted to charge us again.
Description of Work: David called when he was on the way and arrived on time. This is our second service from Complete Overhead Door. He did an adequate job of replacing the old rollers, but as far as the tune-up, the only service he provided was spraying oil on the tracks and the hinges. We had a much more thorough tune-up last time with "Bruce."
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$99
Madiha H.
05/2014
5.0
garage doors
 + -1 more
No complaints whatsoever... it was quick easy transaction. I completely forgot about the appointment and I wasn't home when the contractor arrived. He waited for me till I came back and he was very courteous and very professional. I am happy with the service provided
Description of Work: Replace garage door rollers and installed keyless pad
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Summer K.
04/2014
5.0
garage doors
 + -1 more
It went well. All work requested was accomplished in a short amount of time. Also he helped with the noise as well, it is a lot better after such a small improvement. I asked him a lot of questions about other garage related items and he was happy to answer. Easy going nice guy.
Description of Work: $99 Angies List Deal - Tune up and replaced Rollers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
ROBERT E.
04/2014
5.0
garage doors
 + -1 more
I called in the late afternoon around 3pm. When I mentioned that my garage door wouldn't close the receptionist transferred my call to the scheduler so that they could get a technician out to my house asap. The repairmen were there by 4:45pm. The garage door's problem was quickly diagnosed with the option of two fixes: add 2 braces to the existing door, or get a new door. We opted for the braces and the job was done in 10 minutes. The repairmen then programmed our keyless entry pad and our car to the opener. The garage door is functioning better than it ever has and is even quieter than before. I am very pleased with the work that was done. I felt the price was fair and the repairmen were honest and hardworking. I will not hesitate to use this company again should any other problems arise.
Description of Work: Attached two braces on the garage door so that it would open and close again without buckling. Programmed our keypad and car to open garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Greg L.
03/2014
5.0
garage doors
 + -1 more
Absolutely outstanding. The technician (David) arrived exactly when he said that he would be at my home. I explained how the garage door was damaged and pointed out the main problem and he had that issue fixed within about 1 minute. He also performed tune up of 2 garage doors (one was a 2 car bay that the tension spring needed adjusting and the second was a 1 car bay that just needed some TLC). David also took the time to inspect both bay doors and made a recommendation of some maintenance that would prevent damage to the 1 car bay garage door. 1. Punctual (check) 2. Accomplished what I needed done (check) 3. Went above and beyond what I needed done (double check) 4. Gave the garage doors (both) an assessment and made recommendations without being pushy about it (Great Stuff) Overall the experience was outstanding, David and his team were "no-nonsense" and just got the job done. I am moving to a new house soon and will be calling Complete Overhead Door again to perform an assessment (advisory call) as I have plans for those garage doors as well.
Description of Work: Fixed a mangled garage door track roller, performed a tune up of 2 garage doors and made recommendations for preventative measures of potential issuses.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Patricia M.
03/2014
5.0
garage doors
 + -1 more
I ordered an Angie's Big Deal for a garage door tuneup and a key pad for $99. When they arrived we were told that the key pad would not work with our current garage door opener. Also that the garage door opener that we had probably wouldn't last another week. We purchased a new garage door, it was installed and the key pad installed.
Description of Work: Installed new garage door opener and key pad.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Heather T.
03/2014
5.0
garage doors
 + -1 more
I just purchased a home built in 1969 and the home has never had garage door openers. I called first thing in the morning on Monday, March 17 and I had someone at my house within two hours. Given the age of the doors, spring systems, and need for an electrical outlet, the project cost exceeded my price point. However, the quality of work and extensive amount of work need to overhaul my garage doors, this price was probably within reason. Now that the job is complete and I can easily drive into my garage, I am one happy customer. Job well done.
Description of Work: Two garage door overhauls, installed two belt-driven openers with keyless entry, and installed one electrical outlet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Lori B.
03/2014
5.0
garage doors
 + -1 more
I had a great experience with Complete Overhead Door. I purchased a new home in July of 2013 and none of the remotes to the 2 garage doors worked. After having dealt with it this long, it was time to get it fixed. I called on Tuesday, March 12th to make an appointment. The gentleman who answered the phone was ready to get me an appointment the next day but I was busy that day. He easily was able to get me in the next day. The day of my appointment I received a call from John the technician that he was 15 minutes away (my window time was 9 am to 11am, he called at 8:45). I explained what was going on with the doors and John was able to troubleshoot the problems and give me some options for the repairs. I choose to replace one opener as it was 16 years old and get a new remote for the other. John and his son James were able to quickly replace the unit. While working on it John noted that the rollers on the door were very worn and should probably be replaced. I had him replace those also (seriously fast). They lubricated all the tracks and got my car programmed to work with both doors. I am beyond happy with the repairs and will call them whenever I need them again.
Description of Work: replaced a garage door opener and rollers, installed new keypad, and programmed a new opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$440
Murray O.
03/2014
5.0
garage doors
 + -1 more
Complete door replacement with all parts and labor. Very punctual and thorough, highly recommend!
Description of Work: Garage door replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$800
Tim F.
02/2014
5.0
garage doors
 + -1 more
He said our unit was beyond repair - and it did seem like it was a bit long in the tooth. Replaced with new belt driven unit that is super quiet and seems to work well. We could have shopped around and made sure that it really needed replacing instead of just fixing, but I trusted him. Seems like the old one at 15 years was probably worn out and due to replace. Overall pleased with the service.
Description of Work: replaced garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Charles H.
02/2014
5.0
garage doors
 + -1 more
They did exactly what they said they would do and promptly. the problem is one of the doors makes a snapping sound that sounds like a stress on the bolts attached to the door opener. The other door slams down on the ground very hard. Just little things that probably weren't part of the agreement but they could have at least pointed them out.
Description of Work: They did exactly what they said they would do and promptly. the problem is one of the doors makes a snapping sound that sounds like a stress on the bolts attached to the door opener. The other door slams down on the ground very hard. Just little things that probably weren't part of the agreement but they could have at least pointed them out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$150
Bill M.
02/2014
5.0
garage doors
 + -1 more
My experience with Complete Overhead Door was fine.
Description of Work: I used the services of Complete Overhead Door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Jeremy R.
02/2014
5.0
garage doors
 + -1 more
The service was great. I thought they were honest and extremely responsive. It took a few hours for them to complete the job and they cleaned up well. I have no complaints.
Description of Work: I originally purchased a 64% off garage door tune up plus roller replacement.They informed us that we needed a new garage door because it was dangerous. We applied the money from the deal to purchase a new door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Cathy B.
02/2014
5.0
garage doors
 + -1 more
They got into the garage with minimal damage incurred and explained the electrical problem very clearly. I plan to call them soon for further work.
Description of Work: Electricity in detached garage went out so they had to break into garage door and then repaired wires that had shorted out.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Soni G.
01/2014
5.0
garage doors
 + -1 more
Just bought a house and the garage door made an odd dragging sound, but worked fine. I bought a deal on Angie's List for service. They came out very quickly, actually the next day. All service was performed, but the man found other problems. He was very thorough, showing me exactly what the problem was and how it could be corrected. Additional service was performed that day, parts on the truck, and the door has operated perfectly since.
Description of Work: He came for a service call, but found additional issues with door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Colin P.
01/2014
3.0
garage doors
 + -1 more
Provided an estimate of $189 to replace a part that is currently under warranty. After I said no to that, they said they would throw the part in free since it is under warranty and offered to charge labor only, which would be $129. I asked how long it would take to replace the part and they agreed it would take no less than 10 minutes. I said no, then they offered to throw in a free "tune-up" and a wireless keypad outside if I agreed. I asked them to pass on the tune-up, keep the keypad and drop the labor on the 10 minute install. We never came to agreement, so they left.
Description of Work: Provided a free estimate. They identified the issue and offered to fix it for their minimum labor charge of $129. It would have taken 10 minutes or less. We did not come to an agreement.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
Jitender S.
01/2014
3.0
garage doors
 + -1 more
The advertising is misleading. However, I am glad I asked about the cost and they told me about it on the phone (so a "C" overall all rating for that truth otherwise it will be F). Of course I did not use this service and never will.
Description of Work: I got a coupon for Complete Overhead Door in the mail with $87 for Garage Door Spring Replacement. When I called them they said that is the price of the Spring itself. There will be $109 labor extra! There is no mention of extra labor in the advertisement coupon. I can provide that coupon for proof. There is no fine print or asterisk in the coupon either.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
4.0
$198
Response from Complete Overhead Door
We are very sorry that is misleading to you. We obviously have nothing to hide as we were upfront and honest over the phone I feel misleading would have been to not tell you and show up at your residence. We strive very hard to make our customers happy. Our coupons say 87 or more and that is for the spring. I too and a consumer just like my customers and I know that in a service industry I always pay for parts and labor. I am sorry you felt mislead but that is never our intention.
henry G.
12/2013
5.0
garage doors, home builders, woodworking, doors, stamped concrete
 + 3 more
They arrived on time and did the work well. Additional work was required and was done at a very reasonable price. The total job was done in a timely manner and they cleaned up after the job was finished. If needed, will call them again. |
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda C.
12/2013
5.0
garage doors
 + -1 more
Came the same day I called for service. Quickly replaced worn parts that were making the Garage door sound like a tornado every time it was opened and didn't try to up sell me on extra services. Pleasant and excellent attitude shown by technician.
Description of Work: Installed Nylon Rollers with ball bearings on large garage door. Serviced both garage doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$204
Kurt S.
12/2013
5.0
garage doors
 + -1 more
While they were a little more expensive than comparable companies, their sales rep Cliff answered all my questions, followed up with me regularly and provided me with all information in a detailed and timely manner. I would recommend Complete Overhead Door to anyone looking to replace or repair old units.
Description of Work: Complete Overhead Door replaced two garage doors, motors and hardware on a 3 car garage attached to my home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,000
Dorr S.
11/2013
5.0
garage doors
 + -1 more
I bought this deal on a Friday and they were available to come out 3 days later. My garage door was getting loud and obnoxious. The repairman showed up 15 minutes early which is always a plus. The tune up took about a half an hour and by the time they were done lubricating and tightening, my garage door was quiet again and as good as new. The technician easily installed and programmed my new wireless keypad. Great deal, Well done A+
Description of Work: Garage Door Tune up & Wireless Keypad Installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Sheryl S.
11/2013
5.0
garage doors
 + -1 more
They were quick to respond, esp. with it being on a Saturday. I apparently had the original springs and rollers on the door from 1985. He replaced the rollers and added one spring since the door is extremely heavy. Very professional....Also, they kept me informed pertaining their arrival time..
Description of Work: They came to take care of my garage door that sounded like something metal was fixing to break
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors,
Finished Carpentry and Woodworking,
Decorative Concrete,
Homebuilders
FAQ
Complete Overhead Door is currently rated 4.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Complete Overhead Door accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Complete Overhead Door offers free project estimates.
No, Complete Overhead Door does not offer eco-friendly accreditations.
No, Complete Overhead Door does not offer a senior discount.
Yes, Complete Overhead Door offers emergency services.
Yes, Complete Overhead Door offers warranties.
Complete Overhead Door offers the following services: Garage Door Services