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Butler Plumbing Co

Plumbing, Drain Cleaning, Water Heaters,

About us

Butler Plumbing Company is a family owned and operated business with more than 33 years of experience and has been in the residential plumbing service for 26 years. Whether you are looking for maintenance on your hot water heater, sewer and drain cleaning, or new faucets and fixtures, we can do it all. Customer satisfaction is our #l priority, and our team of professional plumbers will work with you to make sure you get exactly what you want. 10 Employees. No subs. Charges a flat rate. Travel charges apply. Extra charge for after-hours service. Ask about angie's list discount. Lic# m-13684. Dba: david butler, inc. Award wining.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Gas water heaters & drains, drain cleaning, slab leaks, tankless heaters, faucets, disposals & sinks, drain video inspection & toilet repairs, in-floor radiant heating, filters, trenchless sewer line & technology.

Services we don't offer

Lawn sprinklers or swimming pools.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9124 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-124 of 124 reviews

Wayne S.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: This is a great plumber and clean. You will never know they were here. One time recall on a faucet was repaired no charge, used many times.
Rating CategoryRating out of 5
Yes, I recommend this pro

Caroline G S.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They were on time, very professional. They rebuilt my toilet in about about 45 minutes, which meant that they had to redo the foundation. I would hire them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna S.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: These guys did a great job! I called for same day service and they were able to fit me in due to a cancellation. They were very professional and explained everything they needed to do. They gave me a quote up front and said they work by the job and not by the hour. I will use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John B.
02/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Cleared blockage of two bathroom basins and one toilet and replaced the flush mechanisms in another toilet. I could not be more pleased with the service and price and I now have a new plumber which I will use for all plumbing repairs and/or projects from now on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$351

David D.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Checked for a water leak but could not find. We figured out that the leak was from a repair I did myself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

David C.
12/2014
5.0
plumbing
  + -1 more
.
Description of Work: Showed up on time, got the job down , didn't leave a mess. I would be happy to recommend them and use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gordon K.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed drain pipe leak under bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80.1

Sandra K.
10/2014
1.0
plumbing
  + -1 more
,
Description of Work: They never returned my email, I tried to call them and the number was disconnected.

Rating CategoryRating out of 5
responsiveness
1.0


Brenna R.
09/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed a leaky toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Steve K.
07/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed a new power flush toilet

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

William M.
07/2014
5.0
plumbing
  + -1 more
They were excellent.
Description of Work: They installed some new toilets and inspected my sink plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Karen Y.
04/2014
5.0
plumbing, water heater repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

M E G.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry B.
11/2013
5.0
plumbing
  + -1 more
went great
Description of Work: had a coupling break between water main and the house at the meter and water was going down the street at rapid pace so city shut off water and said was on my side so had to fix myself so I used Angie's list and called Butler Plumbing and they came right out then to get my problem fixed and my water to the house back on. Great folks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Allen J.
09/2013
5.0
plumbing, water heater repair
  + 0 more
ok
Description of Work: Replaced water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

PAM M.
10/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: I WAS AMAZED AT THE RESPONSE TO MY NEED. MY DISPOSAL HAD BEEN IMPROPERLY INSTALLED & HAD BEGUN TO LEAK. BUTLER'S CAME OUT SAME DAY AND REPAIRED ALL THAT WAS NEEDED. VERY PROFESSIONAL :)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Paula E.
09/2011
4.0
plumbing
  + -1 more
Good
Description of Work: Identified problem and fixed it. Reset the toilet and sealed. Butler is a flat rate by service company instead of by the hour

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$263

Beverly P.
05/2011
1.0
plumbing
  + -1 more
Never heard from them.
Description of Work: I never was contacted by them therefore there is no "approximate service date".
Rating CategoryRating out of 5

Response from Butler Plumbing Co
My apology to the member. I missed the email that she was wanted us to contact her. We hope that if anyone needs us they contact us by phone when they don't hear back on email. Sometimes our emails slip through the cracks but our phone is always answered by a live person unless all our lines are busy. We hope you will give us another chance in the future. Thank you, David Butler

ELLEN C.
03/2011
5.0
plumbing
  + -1 more
Great.
Description of Work: Pipe in attic burst during hard freeze, flooding our downstairs. Called this company at 5 pm on a Friday and they were here and had pipe repaired by 9 pm. Very pleased with responsiveness!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ASHER K.
10/2009
5.0
plumbing, water heater repair
  + 0 more
See above.
Description of Work: They replaced our hot water heater, which was very old. They ordered our new heater (which was odd-sized, at 30 gallons) and installed it. They also removed old, defaulty pipes and put new ones in. We found their work to be careful and good. They were prompt, respectful, and VERY clean. They also came in marginally under estimate. About a week after they installed the hot water heater, we had a problem turning off the hot water (we were unable to turn it off). My husband spoke with someone from the company on the phone at about 11pm who directed him how to turn the hot water off in our attic. The company came out promptly first thing the next morning to make the fix. They spent a couple of hours finding a blockage in the pipes and fixed it. We were not charged for the return call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Marcia F.
05/2008
5.0
plumbing
  + -1 more
Great! They arrived 5 minutes early, technicians were very professional, knowledgeable and helpful.
Description of Work: Replaced all parts in 3 toilets, repaired kitchen faucet and sprayer. Checked all plumbing and gas fixtures / fittings inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$548

Bob B.
06/2007
5.0
plumbing
  + -1 more
We are always very happy with the quality work this company does for us. They are very punctual, always professional, and even though their pricing can be a little higher than others, this contractor is a master plumber with years of experience. You get what you pay for. We wouldn't think of using another and recommend him highly to anyone that would prefer to get the job done right the first time and not mess around with taking any chances just to save a few dollars.
Description of Work: They replaced the seat on two of our toilets and then fixed our hot water dispenser and garbage disposal, both of which needed it. They spent about 2 hours in total, doing this and charged us for the service call and the parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

DONNA B.
02/2007
5.0
plumbing
  + -1 more
They were extremely friendly on the phone, the representatives were neat, clean and informative. They gave a quote before doing the work and were gone in just under an hour. I personally thought the service was priced a bit high, but they did leave a limited warranty on their work.
Description of Work: Repaired leaky garbage disposal, set temp on hot water heater, increased temp in guest bath, and replace leaky faucet in front of house.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$435

05/2004
5.0
sewer cleaning
  + -1 more
DAVID CAME VERY PROMPTLY (FOR HOLIDAY CALL). HE WAS ON HIS WAY TO HIS MOTHERS. HE WAS POLITE AND SHOWED CONCERN AT HELPING US.
Description of Work: SEWAGE HAD BACKED UP AND WE HAD GUESTS IN FOR THE HOLIDAYS. WE WERE ENTERTAINING IN THE BACK YARD, WHILE DAVID TOOK CARE OF THE BLOCKAGE.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Contact information

1809 Clydesdale Ct, Rowlett, TX 75088

www.butlerplumbingcompany.com

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Wallpaper Removal,
Appliance Repair - Small

FAQ

Butler Plumbing Co is currently rated 4.9 overall out of 5.

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Butler Plumbing Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Butler Plumbing Co does not offer free project estimates.
Yes, Butler Plumbing Co offers eco-friendly accreditations.
No, Butler Plumbing Co does not offer a senior discount.
Yes, Butler Plumbing Co offers emergency services.
Yes, Butler Plumbing Co offers warranties.
Butler Plumbing Co offers the following services: Gas water heaters & drains, drain cleaning, slab leaks, tankless heaters, faucets, disposals & sinks, drain video inspection & toilet repairs, in-floor radiant heating, filters, trenchless sewer line & technology.
Lawn sprinklers or swimming pools.

Contact information

1809 Clydesdale Ct, Rowlett, TX 75088

www.butlerplumbingcompany.com

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM