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Reviews
2.43 Reviews
Showing 1-3 of 3 reviews
Ron H.
12/2010
appliance repair
+ -1 moreThe process was very trying, even though the Sears Escalation Team was apparently interested and concerned. I was told on occasion that the information was being directed to the district manager, who never called. I feel very badly for Sears in trying to find qualified installers for their excellent products. It is my understanding that they are concerned as well for the level of service that they provide in their installations, but due to the present level of poor quality installers and the arrogant and abusive attitude that I received from Trader City Installers, the company contracted by Sears for the Installation, I can't in good conscience, give Sears any higher than an F rating.
Description of Work: The Sear's installer used my old fittings and connections to install my new dishwasher, instead of the dishwasher kit that I had purchased from Sears. A leak resulted that was not detected for 10 days, which cased some minor damage. It was left to me to remedy the problem. After spending considerable time and expense with an inspector and 2 estimates and an un-installer from Sears that left connections off that I had to repair, the job was finally complete after a month.
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$1,000
Macey F.
05/2009
appliance repair
+ -1 moreThe service man that came out was very good and kind. However, this is my last appliance that I will ever purchase from Sears. It took them a month to come out and fix my microwave. When the service man figured out what was wrong he said an electrician would need to come out and fix it - I'm going to hire one on my own! I don't want anything to do with Sears again!
Description of Work: I had them come out to fix our microwave. We have a warranty policy for it.
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ART H.
04/2005
replacement windows
+ -1 moreTHE SEAR'S PRE-SALES ASSOCIATE WAS NOT THE FRIENDLIEST PERSON WE HAVE EVER WORKED WITH. WE HOWEVER WERE IN DESPERATE NEED OF REPLACEMENT WINDOWS AND SEAR'S DID HAVE THE BEST PRICE OF THE COMPANY'S WE SPOKE WITH. THE SEAR'S WINDOW INSTALLER DID AN EXCELLENT JOB.
Description of Work: SEAR'S vinyl WINDOWS INSTALLED 4 NEW vinyl WINDOWS IN MY HOME. They REMOVED AND HAULED AWAY THE OLD WINDOWS.
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Yes, I recommend this pro
$4,341
Contact information
1710 S COLORADO ST, Round Rock, TX 78664
www.sears.comLicensing
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Service Categories
Appliance Repair,
Windows
FAQ
SEAR'S HOME IMPROVEMENT PRODUCTS INC. is currently rated 2.4 overall out of 5.
No, SEAR'S HOME IMPROVEMENT PRODUCTS INC. does not offer free project estimates.
No, SEAR'S HOME IMPROVEMENT PRODUCTS INC. does not offer eco-friendly accreditations.
No, SEAR'S HOME IMPROVEMENT PRODUCTS INC. does not offer a senior discount.
No, SEAR'S HOME IMPROVEMENT PRODUCTS INC. does not offer emergency services.
No, SEAR'S HOME IMPROVEMENT PRODUCTS INC. does not offer warranties.
SEAR'S HOME IMPROVEMENT PRODUCTS INC. offers the following services: HOME IMPROVEMENT,WINDOWS,DOORS,APPLIANCE SALES AND REPAIR,LAWN AND GARDEN,ELECTRONICS,COMPUTERS
Contact information
1710 S COLORADO ST, Round Rock, TX 78664
www.sears.com