Honest Air Conditioning

Awesome. These guys are the best!

Great and fast job.

It was Great

Prompt, polite and thorough

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The service was very professional. I thought the price seemed expensive, but I really didn't have any idea what that kind of work would cost nor had I done research on it to find out. It was hot, and I wanted a working A/C unit. It was very expensive for me, but the company financed which was great. Also, they forgot several parts when they came to install; however, they came back the next day and finished the job quickly. I would definitely use them again.

This was actually his second visit to my daughter's house, and this time it was a free visit; the first time it was about $50. He seemed honest and professional. So I think this is a good company to work with.

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The A/C technician that came to visit our home was wonderful! He was extremely knowledgeable and took the time to explain every detail of why the unit/duct work was not working properly. We asked lots of questions and he answered every one of them very thoroughly. He gave us great insight into how A/C and the components actually work in the home and how they are supposed to work together when properly set up. After the diagnostics were completed, they came back out a couple of hours later to provide the quote and a variety of options at varying price points. They were mindful to provide these options to help us determine which solution would work best. I would highly recommend this company.

I e-mailed Honesty through Angie's List and asked for a quote. It was after 9pm so I didn't expect a response until the next day. I had a response within minutes. I was given an estimate. They made an appointment for the day and time that worked for me. John called about 20 minutes before he arrived. He was very nice and was very conscious about not tracking on my floors. He wore booties over his shoes to protect my floors. I was e-mailed a receipt as well as pictures of the work that was done. The work was done for less than the estimate. We have had a few repairs done on our home recently and Honesty air was the most professional and considerate of my time and expense. Honesty Air will definitely be the company I call for all my furnace and air conditioning repairs in the future.

from start to finish a refreshing experience. the scheduler took his time explaining their services and I didn't feel rushed to get the answers I needed. was surprised that there was a miscommunication about what kind of work needed to be done and to their credit honored the original estimate. five stars. really are "honest" and really do what they tell you what they'll do.

Great service. Provided all options available and left choice to me. No issues with new unit several months later.

The technician that came to my house was extremely professional and polite. I asked him about making my unit properly handle my house and he didn't try to sell me on high dollar improvements, but instead showed me some things that were necessary to keeping the house at a comfortable level. I purchased my house not knowing the unit wasn't rated for the current square footage, since the unit was older than the house remodel. I have a much better idea of where to start on improvements since the technician took the time to show me and teach me several things that I did not know.

I called early Tuesday morning when I realized I didn't have heat and it was a very cold morning. He gave me a time of between 12 and 2 but called at 11:30 saying he was available and could he come then. He checked out the unit and determined that some connections weren't being made and that the insulation was blowing against the unit causing it stop working. He was very efficient and fast.

He came out almost immediately and did the job well without overcharging me!

Floyd Smith is the owner, and this is a company that is veteran owned and operated. He came and installed the split A/C and heating unit and made sure I was satisfied with the installation. He explained the remote control and placed it where I wanted it located. He and his worker were very professional, and I had a very positive experience with this company.

Honest Air Conditioning was a breath of fresh air. I had been dealing with a home warranty company and not having any luck. I new my air condition needed to be replaced, but the home warranty company wasn't going to budge. All they wanted too replace was the evaporator coil. I was frustrated with there service so I canceled the home warranty company and called Honest Air-Conditioning. I had used the company once before a few years earlier and was very pleased with there work. A service tech by the name of Henery showed up and started to work. He arrived promptly on time. Once he started to work, he explained everything to me in a way I could understand. He even found some other things wrong with my system that the first technician did not find, including a carbon monoxide leak in the heater that could have either injured or killed my wife and I. Henery told me I was going to have to replace my AC/Heater. The unit was over 15 years old and needed to be updated and replaced with a more efficient unit. Once Henery and I decided on a system and price my wife and I could live with, we decided to choose a date to install. Henery again was on time and ready to install the new system. The unit was installed in a professional manner. I could tell that Henery and his team knew what they were doing. The install did not take long at all. Honest Air-Condtioning also helped in securing financing for us which was a great help. Thanks Honest Air Conditioning and Henery for all your help and hard work. By the way, Henery told me the new unit would save us a lot of money and it has!!!!

It was great! They do quality work,

Let's put it this way - I don't write reviews and I am! My AC went out yesterday 10/30/14. I noticed it around 3pm. Called HAC at 3:30 and Henry was out within 30 minutes. He immediately knew what was wrong but at 4pm there was no way he could make it back with the part needed from Austin - and there's no way I would expect that! So we planned for today, 10/31/14. He called around 9:30 and was here by 10am. He was so fast and just overall excellent! I went ahead and signed up for the yearly maintenance because I know we need to. With the yearly maintenance I got 15% off. Now here's the BEST part. Our unit had a 5 year warranty. It was installed in Nov. 2009. Making TODAY the last day of the warranty. Henry took the time to figure all of that out and submit it so it would be covered. I'm sure other companies would've just said the warranty is expired just to save all that time and hassle - but not HAC! That is above and beyond any expectations I had, so THANK YOU!! After the fan blower was fixed, I asked him to check for any coolant leaks because my AC bills were so high this summer. Sure enough, there was coolant leakage. Even though it's getting cooler I prefer to get things done sooner rather than later so planned on having it fixed a few days later. Before the condenser coil was fixed, I got a call from the owner of the company that the coils manufacture date was 8/09 so the company was not going to cover it since it had been 3 months. I went ahead and had it fixed but then got a call from them that it just wasn't right that they weren't covering it since we didn't even move in to this brand new house until 4/2010. I did a little investigating and after calling 3 companies, CASA was the one with the information for the original install - the unit was sitting there with no electricity for awhile, and the actual "turn it on" date was 11/5/2009. So, armed with this new data, Honest AC said the company agreed to cover it and since I just paid for the whole thing, they will cut me a check when they get theirs. UPDATE: I just received a call (11/19/2014) from Henry stating he had a $500 check for me....HOW AWESOME IS THAT?? They battled for me and went to bat both times! When's the last time an AC company had a check for you? These guys just rock, period. They're all veterans too, to top it off. I will never call anyone else. HIGHLY HIGHLY HIGHLY recommend. Thanks guys!!

Overall it went very smooth. The guys were very professional and kept us updated throughout the process

They replaced the compressor fan with a manufacture's suggested unit and fixed up all the minor issues with the A/C system. Additionally they were willing to answer all my questions and fully explain everything they were working on.