Heritage Home Services

Not Well - I think they have scammed a lot of people If they are out of business then say so. They should take down the web-site, and get off Angie's list or I should stop using Angie's list

I needed my roof replaced. They gave me an estimate for $4500. After the job was completed it ended up being $4500, not a penny over the estimate. Our roof looks great, they got the job done in one day.

Overall, it went well. The salesman communicated the status well. The foreman could have done a better job at telling us what was happening and what problems they found. The gutter worker was good. Cleanup was OK but not "perfect."

Steve Yaeger was recommended to me as a straight shooter who would give us an honest evaluation of the roof before we kicked off work on rotting trim and fascia. He was right on time. He clearly knows the business and communicates his thoughts very well. He didn't try to coax us into getting a new roof that we didn't need at the time. And in the near term, his recommendation was that we didn't need to replace the roof yet. But since honesty, integrity and knowing the people who do quality work is important to me, we will call him in the future when we do need to replace the roof. I liked his approach so much at my son's house that I had him come over to my house the next day to evaluate the roof on my house. Again, he felt like my roof did not need immediate replacing and he showed me a few things that I could quickly repair myself to keep water from being pulled up under the shingles. I probably learned more from talking with Steve during that time than I have previously when we had our roof repaired and shingles replaced. While I did not have any work done at this time, I will contact Steve again when our roof does need to be replaced.

A friend recommended them to me. I haven't had a chance to look at the work yet. Everything looked fine from the ground. I haven't been on the roof to actually check it out.

After we signed the contract, Heritage Home Services called to setup a time to do the job and deliver the roofing material. After we setup a time, we realized we had forgotten if we had specified a certain option on the shingle. It was a day before the shingles were supposed to arrive, but Heritage Home Services was able to get the change made and our preferred shingle delivered. Everything and everyone showed up as scheduled. We were told the job would take 1 1/2 days, and that's how long it took. There was a discrepancy in the number of squares they had estimated and how many it took to cover the roof (their estimate was a little short), but they didn't charge us any extra. They did a thorough job cleaning up after the job was complete. Because of the great job they did on our roof we are now having them replace our gutters damaged in the hail storm.

They did a very good job the best thing about them is that they came when I called them. Another company I called never followed through with me. Heritage Home Services did the job in a very timely matter.