As early as March, 2014, the 12ft x 12ft section where JD Williams laid new asphalt began to peel off.. that is, the newly laid asphalt began to crack and peel apart into pieces. I have been asking JD to come back and repair this section...that is, to stand behind the quality of his work. I have an email trail from March 2014 to December, 2014, asking him to come over and repair. JD kept promising to come and fix his work...but obviously, after 10+ months of chasing after him, he's not a man of his word and will not stand behind his work. I strongly do NOT recommend JD Williams nor his company for any work.
Description of Work: JD Williams was contracted to: a) seal cracks on my driveway, b) place a new coat of asphalt on a section of the driveway (12ft x 12ft or so section) and c) seal coat the entire driveway after doing (a) and (b). JD offered a cash price option of $4500, which was $1000 less than the paper trail quote. The job was performed sometime around Jan-Feb, 2014. JD came back in March-April to apply a second seal coat on the driveway.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,500
Ryan W.
03/2014
1.0
driveway pavers
+ -1 more
After first contacting JD to complete services on our driveway, he required half of the money down as a deposit, prior to starting any services. I made a special trip to drive all the way up to his house to drop of a deposit check. Once he had the money, it took two months for him to come to our house to prep our driveway. He came to the house to prep the driveway, blowing off debris, and adding some base for the small areas in which we were adding some asphalt. He was hear for about 4-5 hours. I didn't hear back from JD for two months, stating he had a bunch of other jobs to get done and the weather would prevent him from doing further work on the driveway. Four months after initially contacting JD to complete the work on our driveway, JD came out to complete the job. JD gave me a 24 hour notice indicating he would be coming by to complete the job and to get the rest of his money. Several weeks earlier, JD informed me that his original estimate was for a "cash" service, and that he would be required to charge me additional money if I wanted to write him a check. Nowhere on his original estimate was there notification that he required cash only. So, 24 hours notice, JD indicated he needed several thousand dollars in cash to complete services. JD completed the work, he was at our house for about 6 hours, which was very subpar. Pieces of our driveway continue to come up, grass is growing through the asphalt he laid. The biggest issue I have is when he laid asphalt over one of our sprinkler heads in our front yard. I sent him pictures of the water coming up from underneath the asphalt, requesting a suggestion on a repair. I've had zero contact from him. He has no intention of fixing any of his mistakes. I've had a terrible experience with this contractor. I wouldn't recommend his services to anyone, ever. He worked on our house for about a total of 10 hours, and charged us 4000 dollars. He indicated the "real" cost would have been 4800$, but he was giving me a "discount". Poor communication, horribly overpriced, and awful workmanship.
Description of Work: I first contacted JD back in October to complete some minor driveway repairs and to asphalt a small parking space in our front yard. In addition, we hired him to seal coat the driveway.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,000
Response from Drive Design LLC
I told [Member Name Removed] about the sprinkler head as soon as we dug it up (it was buried about 4 inches under the ground from where he had told me to lay new asphalt) and that I could not cover that area in asphalt unless he capped off sprinkler. He told me that the sprinkler system was off and would not be used again and to go ahead and installed the driveway addition quickly, as he needed it done as soon as possible. He did send me a picture and I had to laugh he decided to use the sprinkler system after all...I told him no big deal I would come back out and just need to dig it up and cap off that 1 sprinkler head and told him I would have to charge him an additional fee to come back out, he was not happy but I can't do work for free...I even stayed on the phone with him and gave him a step by step instructions on how to fix it and where to buy materials to make repairs. All of the other items he talked about in his review are just plain NOT TRUE we were out fast and did some nice work considering the bad shape his driveway was in, he wanted me to do a lot of work but wanted the cheap version, hard to please people like this, if you want a lot of solid work you have to pay for it. We did his neighbors driveway and many other customers in the immediate area with zero complaints,
Fred J.
10/2013
1.0
driveway pavers
+ -1 more
It never got going because they never provided a formal bid.
Description of Work: I called and asked for a bid on sealing my driveway. He agreed to come next day and arrived an hour late. He gave me an estimate on the spot, but said that he'd send me a detailed bid later in the week. After three days, it didn't come, so I called him. He said he'd have it to me over the weekend. It didn't come. Now it's two weeks later and he hasn't called or emailed. Obviously, doesn't want my business even though I told him I was ready to move fast. I guess it's great for Drive Design to have so much business you don't need to communicate with prospective customers.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
JOSEPH L.
06/2013
4.0
driveway pavers
+ -1 more
tHE JOB WENT WELL AND SMOOTH.
Description of Work: APPLIED 2 COATS COMMERCIAL GRADE ASPHALT EMULSION W/ HEAVY SAND CONTENT.. PEPARED CRACKS APPLYING HOT POUR CRACK FILLER.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,800
Bob C.
05/2013
5.0
driveway pavers
+ -1 more
Went very well and in the reasonable time frame specified. 375 feet of driveway was patched with asphalt and sealed with 2 coats of sealer. Neatly done and with a minimum of disruption to our schedule. Looks very good and should last several years (10 according to JD). Quite satisfied with the materials used, careful labor and respect for property. I would recommend JD and his crew without reservation.
Description of Work: Hot patch and double seal coat
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
John S.
06/2011
5.0
driveway pavers
+ -1 more
Work started on the day promised and completed as agreed. The crew was personable and professional even in 100 + degree Texas heat!
Description of Work: Drive Design came out and provided a quote the day after I called. The quoted replacemet and overlay of my asphalt drive as well as seal-coating and an expansion of the drive area. The cost was more than I wanted and the owner worked with me to narrow down the scope of work to work with my budget.
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Service Categories
Asphalt Driveways,
Pressure Washing,
Stone and Gravel,
Excavating,
Concrete Driveways,
Concrete Pouring and Repair
FAQ
Drive Design LLC is currently rated 3.1 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
Drive Design LLC accepts the following forms of payment: Check,PayPal
No, Drive Design LLC does not offer a senior discount.
Yes, Drive Design LLC offers emergency services.
Yes, Drive Design LLC offers warranties.
Drive Design LLC offers the following services: Asphalt Paving and Repair, Road Base, Road Work, Sealcoating, Excavation, Utility Cuts, Concrete Flatwork & Driveways, Delivery and Installation of Stone and Gravel, Pressure Washing (Hot & Cold)