Daigle Appliance Repair

Response time was quick, the repair was performed professionally and the cost was very fair.

I have kind of a unique situation. I came in from out of town and needed to find a repair tech quickly. I found Mr Daigle’s company online and thought he sounded perfect but unfortunately, Mr. Daigle didn’t want my business. I called twice and it went to voicemail. His voice message states he also responds via text, so I texted him. I explained that I have a replacement part and need an installation, he responded, and we agreed a diagnostic needed to be done on my mother’s refrigerator to be sure the part I have is the solution. He stated what that would cost ($50, waived if he does the repair) and I said that sounded good and asked him to let me know if he could do the job. Then, silence. He stops responding, with no explanation. I’m not sure what I could have done differently to enlist his help. Should I have begged? Is the job not big enough for him? Is it too difficult for him? To me, we went pretty far down the path for him to just disregard the conversation and stop responding. I’m busy, too, and don’t have time to keep chasing him down. I’m trying to take care of this for my mother who is in the hospital, and I was hoping to have her fridge working for her when she returns home. She had a big company come out and run a diagnostic when it stopped cooling but she felt they were not being forthright about their costs and she was not able to understand the technician’s accent (my mother is from another time and another country) so she felt uneasy about hiring them. She ended up ordering the part but did not have them do the installation. So, I was trying to find another repair tech to do the install quickly. This situation was explained to Mr Daigle. I thought his company sounded great due to his website, in which he states how he dislikes the big company practices, promises to treat each customer like family and can often make same day or next day appointments, operates the business with TLC, and discusses prayer and God’s blessings. This all led me to trust him, but the job I offered was apparently not good enough for him to accept. I was very hopeful that I’d found someone, especially considering I’ve come in from out of town and have other obligations besides getting this fridge fixed. In summary, I did call the “Lil Guy” and unfortunately I was disappointed, and I’m back to square one after wasting my time and energy.

It was about $100, but what happened was it was leaking and he got a part. After he came back a week later with the part, it turned out that the problem was more severe and it was going to cost a whole lot more money. He told me it was going to cost way too much to repair. It was cheaper to buy a new refrigerator. That $100 was for him coming out and looking at it, but I was refunded 90% of that. For the cost I would put down nothing. I would use them again for sure. They came out, thought it was a certain part, ordered the part. When it came in, brought it back and realized at that point it was a much more intricate repair and it would cost me more to repair it than it would to buy a new refrigerator. It took not even 10 minutes the first time he came out.

Daigle technician is knowledgable and the fix they recommended works. Their pricing is very reasonable.

It has went awesome, he is real reasonable. He knows his job. He does excellent work and is right on it, he does not make you wait.