CREATIVE CUSTOM CABINETS INC

Love CCC!!! I have had the pleasure of working with Jerry and his team for over 15 years and they have been absolutely outstanding to work with on both my client's properties and my personal homes. Building a long-term professional relationship with reliable and exceptional partners like Creative Custom Cabinets has been incredibly valuable to me in the real estate industry. They are hands down THE trusted cabinet supplier that consistently delivers high-quality products and excellent customer service every time I have referred them! This has certainly made a positive impact on my clients' home buying or selling experience and I know they are always treated like family...this is everything to me! Their commitment to professionalism, customer service, and high standards for quality aligns well with the level of service and attention to detail they always provide. So grateful to have them as my #1 trusted Cabinet company in Austin and the surrounding areas! Thank you CCC!

Builder warranty has expired and despite being constantly in our neighborhood as it's being built out Creative Custom Cabinets will not repair. I would suggest using a company that can build cabinets that last longer than a year. When I attempted to repair on my own I discovered that the adjacent piece was also poorly attached and about to fall off. I called CCC again. They indicated it would be $150 to repair. I'll be hiring a handyman to fix it as I have no use for the tools required otherwise.

They do very good work when they do it. We had a problem with one of the employees who did the estimates. Our order was dropped and lost. He just walked off the job. They did not deliver until just recently. I think they are pretty pricey. When they found out what happened they got right on it and fixed it. They are excellent crafts people.

I wanted my cabinets redone and although the company was responsive and punctual, their workmanship was shoddy. When I visited the work site, the man I spoke to tried to feed me a line of bull (I know some things about cabinet making). I WOULD HAVE received below-par cabinets if I'd chosen to purchase from Creative Custom Cabinets. If you know nothing about cabinet-making, stay away from these guys. You can't trust them to be honest.

I got screwed out of $500. I do not think that anybody should ever go to those guys for anything. I called them for an estimate and they said it would cost $1200. I explained to them the dimensions and everything, and they asked me to visit their store, and I went there and we changed a couple of things, and they said one thing will cost a little more and the other would cost a little less, and I thought it would cost probably within $1200. Later, they decided they needed to come out to the house and measure up, so they came up to the house and measured up, and they needed $500 to start the drawings and get the thing going. I gave them a check for $500, and couple of days later they said they had started the numbers and the cost was now $2700, and I said I want back my $500, which I gave you to create the drawing and that I do not want to do business with you, and they said it is our policy to keep that $500. When I said this to my friend, who is a lawyer, he said you would have got a $500 education. I do wood working and I make furniture parts for cabinet. In fact, I had made parts for this cabinet shop, and it took me about three months to get paid back. I thought maybe they just treat their subs poorly, but treat their customers really good and that was a mistake. Anyway, those guys screw their clients and their subs both. I do not know how they are continuing with their business. I was not able to get the $500 back, but a couple of days later they said here is the drawing that we got for you and it was like a real Mickey Mouse thing that I could have gone to any place and sketched out for me. They did a bait and switch essentially. I never saw any of their finished products, but their displays were good. They did not respond to my requests at all. They were not punctual. I would never use them again in my lifetime.

They were very good. Chris was very good about explaining everything to me and their workmanship is beautiful.