Centex Audio Inc

I could not have been more disappointed with them from beginning to end. I needed an expert to come out and set up my new, very expensive Klipsch surround sound system as well as a Ring doorbell, Alexa studio and Show. I am very hard of hearing and needed these fine tuned and functional. When I called, I asked specifically if Kevin had experience with the new wireless Reference system and with Alexa devices and was assured that he did. He did not. He spent a great deal of time poring over the Klipsch installation guide. He then could not figure out how to get the app working to tune the speakers. He had never worked with Alexa so I gave up on the SmartHome setup. I spent well over $300 to get my speakers and doorbell essentially plugged in. Worse, Kevin said he’d get right back to me on reaching out to Axiim for app support. He never did. I ended up paying AGAIN for a terrific installer from another company in Georgetown who solved the problem within five minutes. Kevin had chosen the wrong app to control the surround sound... For reliable customer service, honesty and expertise, I strongly advise you go elsewhere.

Great Work done quickly. Quality good

I sent a message thru Angieslist asking for an estimate. They never responded.

Took 1.5 hrs for installing

It was just about the best service provider experience I have ever had! I am completely pleased and satisfied with the results.

Estimate went great, listened to all my requests and provided recommendations along the way.

Nearby lightning caused a surge within the hdmi connections that knocked my system off-line. Kevin got to my house quickly and tested all the equipment, and diagnosed the precise problem. He was able to get me a great price on a fantastic receiver. Also when I asked him if he had a recommendation on a better remote than the Logitech I had been using, he had that too. Before meeting them I was frustrated with my system - especially the remote control. Now things operate very smoothly and I'm happy with my home theater system.

Centex Audio was very responsive to my request for an appointment. Kevin showed up at the appointed time. He worked lightning quick, didn't dawdle, but also took time to answer all my questions. My receiver's hdmi inputs were fried and so was some of the connectivity equipment. Centex was able to get a great price on the receiver I wanted and they installed that, as well as replaced the connectivity equipment. I asked about whether he'd recommend a better remote than the Logitech I was using at the time and he recommended and installed one that works much better for me. My home theater is much easier to use now and suffers from far fewer hiccups.

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First of all, I think I called on a Friday and asked if they could come to my house the next week. They were able to work me into their schedule. At first I was just going to install speakers on my deck, but they spent some time with me on the phone and I learned of all the things they could do for me. I ended up purchasing a new receiver to replace my dated unit. It's amazing the capability of the new units with blue tooth, ect. I also asked to have my tv hung on my call, and in addition, they connected my existing speakers to for surround sound. The owner, Kevin, personally handled the job and made sure that all was working. The toughest job was teaching me how to work the technology. We can have an ipod playing outside and have the inside speakers playing a football game. Had no idea that this was even possible. I also had to call Kevin several times to ask questions and he was always quick to respond. I would not hesitate to call Kevin for my next job. He was very careful to hide all wires so that they aren't noticeable. He also set up my tv so that when I upgrade to the next size and technology I'm all set.

Great customer service, they are very responsive and I am very happy that I found this company.

Excellent, very efficient and professional. Would highly recommend.

Great service start to finish.

I have had Keith install a tv above my fireplace along with 2 wall speakers. He did a great job and made adjustments based on my pickiness. The work came out great and we did not have to do any patch work or additional painting. I had him come over a second time to rewire our home network to a wall panel and relocate 2 media servers. Just as before, the work was outstanding, Keith took his time to answer my questions and advised me on different items relating to the wiring. I am planning to have them come out a third time to install a 7.1 theater system and I am confident we are going to love it. I would like to add that Denise who coordinated all this, was also great, I appreciate her putting up with all my questions and plan changes. These folks are great, they do great work and are very professional. I look forward to having them work with us again.

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