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Blackhill Restoration Services

Biohazard Remediation, Water & Smoke Damage

About us

We provide a full range of services to protect your home’s structure and the safety of your family. We treat water, flood, mold, fire and smoke damage with state-of-the-art equipment and proven techniques. We’ll start by inspecting the structure and developing a detailed service plan for restoring your home or business. In addition to repairing damage to the walls, floors and ceiling, we also offer content restoration services to save your personal belongings and carpets. Even though we can work directly with the Insurance Company and bill the Insurance Company directly we do the work for the property owner directly. Our mission is to see that the interest of each property owner is served to the fullest. When you call us, you can count on receiving prompt service and courteous treatment. We’ll also provide you with free evaluation: We are specialists in all areas of this type of mitigation and have been in business over 11 years with multiple locations servicing Texas.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Fire, Smoke, & Water Damage Restoration along with Mold Remediation

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.48 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.5
responsiveness
4.8
punctuality
4.8
Showing 1-8 of 8 reviews

Marjorie L.
10/2020
1.0
biohazard cleanup
  + -1 more
Insane prices. DO NOT USE THESE GUYS. They don't give you a price up front and then they jack the price way up. They tried to charge me $2400 for a job that was priced by Servpro at $800-900. Then they acted like they were doing me a huge favor by discounting it to $1400 if I paid the same day - but only that day - or they would send it to collections. I told them I would pay $1000, which was what the person had quoted me the day they were there, even that was overpriced for the job. Even though the job would have taken 3 days if they had given me appropriate instructions (keep doors closed, check breaker regularly). They refused my money and sent me to collections. Unethical. Horrible, bad people. DO NOT USE THEM!
Description of Work: Water heater leak

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$2,400

Jerry A.
03/2019
5.0
They did a good job and were very professional. They were also very quick in getting to it. I would highly recommend them and I would definitely hire them again.
Description of Work: They did some water restoration in my office. They cleaned up my carpet and did dehumidifying.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jarrod N.
03/2019
5.0
cabinet refacing
  + -1 more
IT went wonderful.
Description of Work: Restoration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Justin G.
03/2019
5.0
Quick to respond. Friendly over the phone and professional to work with.
Description of Work: Mold and restoration services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jerry A.
03/2019
5.0
Great overall experience!
Description of Work: Mold Removal and Water Restoration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori E.
02/2015
4.0
unknown
Description of Work: As far as using this company for the drying out service they are great... now as far as the restoration needs a lot of help I can say we are thankful we went with a different company. All I needed to know that we would not meet them was to see how they conducted the estimate process.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Blackhill Restoration Services
[removed member name] we do not show a record of you having been our customer. Could it be under a different name or address? We really want to resolve this as we strive to have our customer service be of the highest quality. Please feel free to contact me directly at 979-308-8992. Blake Howard General Manager.

Martha R.
01/2015
5.0
They did a great job! They are very professional and prompt. I had used them once before for another water extraction in a different area of the house and it went really well which is why I called them back.
Description of Work: My air conditioning unit drain was clogged and ended up overflowing. They performed the water extraction for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Christina G.
07/2013
5.0
When we returned home from a long day of work and found that it was raining inside our living room we discovered a lake of water in our upstairs master bedroom and bath. To say that this was a highly stressful situation is an understatement! Luckily for us, we found Blackhill Restoration. They came out immediately and were extremely professional. They were clearly experienced and quickly removed our ceiling, baseboards, wet carpet and pad, bathroom flooring, and parts of walls that had absorbed water. They carefully covered all of our belongings before beginning to work--and did not leave a mess behind. They were diligent about using moisture detectors to make sure that they had located all hidden moisture. For a week, they came by our home daily to check moisture levels and check out the fans that they had placed all over our home. They were extremely flexible and came when it was convenient for us. In addition, they were very friendly and personable--every single person from Blackhill had a compassionate attitude. This was important as we were feeling very overwhelmed. I highly recommend this company. This kind of excellence is very hard to find. Thank you, Blackhill Restoration!
Description of Work: Responded to a water damage emergency in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

    Contact information

    1408 Brandi Ln, Round Rock, TX 78681

    http://www.blackhillrestoration.com

    Service hours

    Sunday:
    12:00 AM - 11:59 PM
    Monday:
    12:00 AM - 11:59 PM
    Tuesday:
    12:00 AM - 11:59 PM
    Wednesday:
    12:00 AM - 11:59 PM
    Thursday:
    12:00 AM - 11:59 PM
    Friday:
    12:00 AM - 11:59 PM
    Saturday:
    12:00 AM - 11:59 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    MRC1569
    Trade License Expiration
    06/03/2020

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Biohazard Remediation,
    Water & Smoke Damage

    FAQ

    Blackhill Restoration Services is currently rated 4.4 overall out of 5.

    Sunday: 12:00 AM - 11:59 PM

    Monday: 12:00 AM - 11:59 PM

    Tuesday: 12:00 AM - 11:59 PM

    Wednesday: 12:00 AM - 11:59 PM

    Thursday: 12:00 AM - 11:59 PM

    Friday: 12:00 AM - 11:59 PM

    Saturday: 12:00 AM - 11:59 PM

    Blackhill Restoration Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Blackhill Restoration Services offers free project estimates.
    Yes, Blackhill Restoration Services offers eco-friendly accreditations.
    Yes, Blackhill Restoration Services offers a 10% senior discount.
    Yes, Blackhill Restoration Services offers emergency services.
    Yes, Blackhill Restoration Services offers warranties.
    Blackhill Restoration Services offers the following services: Fire, Smoke, & Water Damage Restoration along with Mold Remediation

    Contact information

    1408 Brandi Ln, Round Rock, TX 78681

    http://www.blackhillrestoration.com

    Service hours

    Sunday:
    12:00 AM - 11:59 PM
    Monday:
    12:00 AM - 11:59 PM
    Tuesday:
    12:00 AM - 11:59 PM
    Wednesday:
    12:00 AM - 11:59 PM
    Thursday:
    12:00 AM - 11:59 PM
    Friday:
    12:00 AM - 11:59 PM
    Saturday:
    12:00 AM - 11:59 PM