14x Super Service Award Winner (2007-2020). Owner/operated tree service serving Austin since 2001. We specialize in tree trimming and removals. I am a born and raised Austinite that knows the area through and through. I am a professional member of the International Society of Arboriculture. (#266947) Call 512-771-2436
Business highlights
24 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Residential & commercial tree trimming & removals, roof clearing, ball moss removal, & lot clearing
They have done excellent work and I have hired them 3 spring seasons in a row. They know what they are doing and are very professional. I will continue to use them and would highly recommend them as well.
Description of Work: They did a lot of tree work for me. They trimmed them and did cut one down.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from American Tree Service
I appreciate your loyalty and business.
gunvir M.
11/2009
5.0
lawn service, tree service
+ 0 more
my yard was really an over-grown jungle in the morning, until these guys got on the job, Its really really clean now, Awesome job, Hire these guys !!!
Description of Work: Had to cut 5-6 decent sized trees, and a number of smaller trees and shrubs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
Response from American Tree Service
I agree. We certainly do have a fine, hardworking crew, don't we?
Kaye S.
10/2009
5.0
tree service
+ -1 more
They removed two trees out of which one was 36 inches in diameter and the other one was bigger than that. They trimmed the other trees and cleaned up after themselves. They did a wonderful job.
Description of Work: American Tree Service removed two big trees and trimmed five trees for us about seven months ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from American Tree Service
Thanks for reporting.
Angelica M.
10/2009
5.0
tree service
+ -1 more
They were amazing and this was a lot of work. They had a team of seven people with tree trucks to haul everything away and got it done really fasts. They have most of the same employees each time. they clean up are fast efficient and professional.
Description of Work: This is the third time I have used them. They cut down a huge tree stump to ground level, trimmed several medium sized branches off of a pecan tree, removed a small brush pile, and took down a small tree in the back.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from American Tree Service
Thank your very, very much.
Emily N.
10/2009
5.0
tree service
+ -1 more
My expectations were very low from dealing with other tree service companies so I was extremely appreciative of the work American Tree Service did. I contacted the top 4 tree services listed and American Tree Service provided the quickest service (gave me an estimate the same day I called and did the work the next day), the price was cheaper than all the others (literally $400 less than one I was submitted by another company). They were also willing to work with my budget, which was nice. I dealt with Gilbert and he was a lot more courteous and professional than most of the people I spoke to at other companies, for example one woman was cracking jokes and having a great conversation with a co-worker and acted like I was inconveniencing her, and I received an estimate from another company about 2 weeks after they said they would send it. No thanks! To top the whole experience off, Gilbert and his crew even removed an 10 ft pile of dead branches that had accumulated over the last year or so in my backyard (not from their work) and I didn't even ask them to do that. That was a real bonus! I can honestly say, don't even bother contacting another tree service. American Tree Service won't let you down.
Description of Work: American Tree Service came out and removed an elm and an ash tree from my backyard, trimmed some dead limbs on an ash tree and removed some ball boss from an oak tree in my front yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Response from American Tree Service
Thank you sir, and thank you Gilbert!
WILLIAM G.
10/2009
5.0
tree service
+ -1 more
They did an excellent job of cleaning up the mess from the storm and they cleaned up well with themselves. They most recently removed a limb that was growing out into the street. Another part of the canopy came off on the cedar elm and they additional work in the back.
Description of Work: They performed some clean up work from a storm on a large cedar elm tree in 2007. They also came back a week ago to take care of a limb.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from American Tree Service
Thank you very much for the kind report.
MARTHA J H.
09/2009
5.0
tree service
+ -1 more
Tim came out the day after we called him because we told him that there was no hurry in what we needed done, but then they completed the work that afternoon. They removed the fallen limb, pointed out other large branches leaning over our roof that could cause damage and then removed those. They also cut down a small cedar tree and trimmed back a crape myrtle that had become misshapen. This was the 4th time we have used this company and as always, they cleaned the debris out of our yard.
Description of Work: We had a large limb drop off an elm tree and we needed the limb removed and a clean cut on the trunk where the limb came off.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Response from American Tree Service
Thank you, thank you, thank you!
Jennifer C.
09/2009
4.0
tree service
+ -1 more
First, let me preface my remarks with I believe B, the overall grade I am giving, is a good grade. The estimators showed up in the morning to give me a bid and said they could do it the same day. I asked that they do it while I was there. They sent someone out but I didn't know they were outside working. They knocked on the door when they were done and asked for payment. I didn't see how they removed the trees but I believe they used pick axes to loosen the root b**** and then they pulled them. We discovered on our next watering day that they'd broken a sprinkler line as water came shooting up from the dirt. I called the office and within a week they sent someone out to repair the sprinkler pipe.
Description of Work: I had two trees removed
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from American Tree Service
Thank you for your concern and reporting for the benefit of other members. Sincerely, Tim Pruett, Sr.
Lauren F.
09/2009
5.0
tree service
+ -1 more
Great! They showed up at the exact time they told me they would. The gentleman were very professional. I live in a condo with a small backyard. The tree is just as old as the condo and unfortunately is dying. I wanted to save it but remove the dead branches in an attempt to prolong whatever life is left in the tree. They had several suggestions on what I could do after the trim to make sure that it got the nutrients it needs. We agreed on a price and the work began a short time later. The tree provides some privacy from the building behind my condo and they seemed to really understand that I wanted to keep as much of the tree as possible. As they climbed in the tree (it is like 25+ yrs old), the trimming began. I had no idea how many dead branches were hiding out of view up top until my backyard was filled with dead branches. They were careful to save the lie limbs and only cut the dead ones. With a small backyard, some of the branches fell into the neighbors yards on either side of me. They asked me to ask my neighbors if they could access their backyards so that they could pick up whatever was dropped. It took them two hours to clean up the tree. I was very impressed with them. They never stopped moving either. The tree is next to a carport so they also cleared everything off of that too. They even used a blower to get everything out of the gutters on the carport (from not just mine but my neighbors too). They raked and used the blower to get every last scrap out of my yard. They were also nice enough to do it for my neighbors as well. I have not used my blower to blow dead leaves out of my yard in a while and even though the leaves were there when they arrived, they cleaned those up too. All in all, I had no idea so much of the tree needed to come off but as limbs came tumbling to the ground, I was shocked. Every limb was dead. When they hit the ground, they would split into a million pieces. I am so thankful that I had the sevice come in to clean it but before it crashed into my house or carport and caused serious damage.
Description of Work: A tree in my backyard had dead branches and needed to be trimmed and cleaned up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from American Tree Service
Thank you for the kind words!
Fatima A.
09/2009
5.0
tree service
+ -1 more
I spoke to Tim and he said he would go by my house the same day to look at the trees. He called me later the same day and described the work he would do, and for how much. Since I was waiting on a quote from another company, I asked him to follow up the next week. He did call back and I let him know I had got a better quote - he was very courteous and if it hadn't been for the significant price difference, I would definitely have gone with him.
Description of Work: I needed to have 4 large trees pruned and trimmed. Tim's estimate ($1250) was the highest of all the quotes I received, so I ended up going with another tree service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
Response from American Tree Service
Thank you for the honest and accurate report.
James R.
08/2009
5.0
tree service
+ -1 more
Tim and his team did a great job trimming some trees and opening up a view from our house. Tim was very focused on making sure the work was right. His team did the job and cleaned up great, even blowing away the sawdust from our deck. Great professional job and a real value for the dollar. Neighbor liked their work so much they engaged his team to do some work for them the same day.
Description of Work: Trimmed up two trees with several branches to open up a view from our deck and 2nd floor. Hauled away debris.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from American Tree Service
Thank you for the kind words.
JEAN C.
08/2009
5.0
tree service
+ -1 more
They did a great job, were puncutal, courteous, and left the site clean. They even mowed the lawn before they left. I would recommend them highly.
Description of Work: This company trimmed trees on my property. I have a large yard with a lot of trees. There were several people working and it took them all day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from American Tree Service
We thank you for the work and good response.
ALLEN M K.
08/2009
5.0
tree service
+ -1 more
My husband called Tim for an estimate and he was here in about 30 minutes (sooner that we expected him). The crew arrived an hour or so later to trim trees. They were here at least 6 hours and worked very hard. Everyone was very professional and Tim answered all questions we had. The cleanup was fantastic. The next a.m., I was trimming a smaller tree and I believe it was the foreman came to pick up the trailer (as they were doing my neighbor's house after ours) and he came over and loaded the limbs on their trailer for me. Very good customer service. We will definitely use them again in the future.
Description of Work: Took dead limbs and ball moss from 2 very old and large oak trees and shaped up the canopy. It was a major trimming. They look great! Also trimmed dead limbs from a mesquite and another smaller oak tree. Pulled up 8 or so hedges across the front of our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from American Tree Service
Thank you for the kind words, and we look forward to serving in the future!
Angelica M.
08/2009
5.0
tree service
+ -1 more
Great job. Very impressed with all the workers. Tough job dealing with electrical wires and protecting our roof and neighbors newly planted trees but they did it with expertise. Hired them over a year ago and they also did a great job for us. Only improvement would be confirming time would arrive for job. I had asked for them to arrive as early as possible and had to call to find out when they would come at 10:00am when I hadn't heard from anyone yet. They were running late on another job but should have called to give me an estimated time of arrival. I called the owner, Tim, and they arrived about 1/2 hour later. Otherthan a short lunch break, they worked straight out hard to get the job done. Very impressive!
Description of Work: Remove a large tree, minor trimming of 4 trees of dead branches front & back yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$900
Response from American Tree Service
Thank you for reporting. I'm sorry about the confusion concerning our scheduling. I promise to do better next time.
Michael S.
07/2009
5.0
tree service
+ -1 more
showed up on time, professional through and through. One guy made a special trip to drop off the insurance information that I required before I'd go with them (they are insured!)
Description of Work: Called them to come check on a dead tree and a dying tree (this drought and water restrictions are killing me and my trees!). They kindly recommended to take down the dying tree as it was actually pressured by two larger oaks on each side. I actually really liked the reps I met so decided on the spot to do my entire yard with them (I have a lot of large 40-50 ft trees). They came in and cleaned up the dead limbs off each tree (approximately 20) and fertilized the various areas to help the trees out a bit. They actually did more work than we discussed in the the contract and the workers were on-time (early!), well kept and worked hard. All in all 20 trees trimmed and three trees removed, 2 of them 20-30 footers.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,050
Response from American Tree Service
Thank you for reporting.
Glenda M.
06/2009
5.0
tree service
+ -1 more
I had a 30-year-old Arizona ash tree that needed work done, but I wasn't sure if a good trim would be sufficient. I talked to Tim and his wife on Thursday to give information about what I wanted done. Tim said he would come by and take a look at the tree in question and give me an estimate. Tim called Friday morning and said he had already looked at the tree. He recommended removal because it was at the end of the normal lifespan for ash trees and it had a lot of dead wood all through it. His workers showed up a little after noon on Monday and immediately got to work. This tree was in excess of 40 feet tall, but they started taking off smaller limbs quickly. It wasn't long before there was only one major limb left -- hanging directly over their trailer. They managed to cut it so that it fell into the trailer. Once they had the limbs down, they got to work on the trunk and cut it down almost to ground level. This three-man crew worked hard for several hours with very few breaks. Once they had all of the tree in the trailer (I was amazed that they got it all in there), they took the time to rake the yard to clean up twigs and sawdust and blew the debris out of the street. They were very friendly and took the time to explain anything I asked about.
Description of Work: Removed a 30-year-old ash tree
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from American Tree Service
I thank you and I am sure the members appreciate your prompt and detailed report.
CHRIS W.
06/2009
5.0
tree service
+ -1 more
Excellent. Tim responded immediately to my message, and someone came by my house the next day to provide an estimate. The work was done two days later, and the yard looks wonderful. After trimming the trees around the pool the workman cleaned the pool and pool decking completely; all areas of the yard were cleaned as well. The company owner called the same night to make sure that the work was accomplished to our satisfaction.
Description of Work: Trees trimmed away from roof and around pool area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from American Tree Service
Thanks for the kind words!
Jean S.
06/2009
5.0
tree service
+ -1 more
Tim came over to the house early to do another "walk through" with me to confirm the job, since it had been a few weeks since he'd come over to do the estimate. He was back with his crew shortly thereafter and they began work mid-morning. These trees had never been pruned before, and they did a great job clearing out the branches, removing the ball moss. They were also careful not to let limbs and debris fall over the fence into neighbors' yards. They dragged all of the branches to the front and raked the yard -- it was in great shape by the end of the day. All of the branches -- and there were a LOT of cut branches -- were hauled off by the end of the work day.
Description of Work: Tim's team provided major pruning to five trees in our back yard (including removal of several large limbs and ball moss), as well as some light aesthetic pruning to several smaller trees and bushes in the back and one side of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from American Tree Service
Thank you for reporting!
Norma S.
05/2009
5.0
tree service
+ -1 more
it went very well. i contacted austin tree service and someone came out for an estimate the same day. the work was scheduled for the following week and they came on the date scheduled. they actually worked in the rain that morning. when i came home i found both trees cut to the ground and the other tree trimmed with all the trimmings and debris gone. the only problem i had was that we agreed that a 30" stump would be left in the backyard so i could use it as a plant or yard art stand. when i came home it had been cut all the way down. i called them and they gave me $25 off but i'd rather have had the stump.
Description of Work: cut down 2 trees and trimmed another, hauled off all debris.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$975
Response from American Tree Service
Thank you for reporting! I am truly sorry for forgetting to instruct my crew to leave a stump. They only did what I told them, and it was completely my fault. Thank you again for making me accountable. Sincerely, Tim B. Pruett, Sr. American Tree Service.
Eveline W.
05/2009
5.0
tree service
+ -1 more
I noticed a tree had fallen in our yard. I called and emailed American Tree Service. One of their managers called me back, came the next day and gave me an estimate and told me they could do it on Saturday, 2 days later. The estimate was $300, but I used the $25 coupon they offer for Angie's List members, so I paid $275. The manager started the work and then called 3 more workmen in to help him finish the job. I believe they were busy for about 4 hours. I think it was a bigger job than he had anticipated. I have had the manager here before on 2 other jobs and he and his crew did another fantastic job! I maybe should not write this down, but I like American Tree Service so much, I don't even bother to get other estimates, anymore. I trust them to give me a fair estimate and will do an excellent job for me.
Description of Work: They cut up and removed an oak tree that had fallen over. They cleaned the area and driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Response from American Tree Service
Thank you for using American Tree Service and for the kind words!
Steve T.
05/2009
5.0
tree service
+ -1 more
Great responsiveness. All their responses and efforts were timely and professional. They started the work during the day and by the time I got home the work was done and they did exactly what I asked for the quoted price.
Description of Work: Trimmed two large trees and removed two deeply rooted bushes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from American Tree Service
Thanks for reporting about your personal experience with American Tree Service. Sincerely, Tim
Susan L.
05/2009
5.0
tree service
+ -1 more
I contacted American Tree Service initially by email. I received a reply within an hour, and was advised to contact Tim Pruett by telephone as he could schedule an estimate soon after he was contacted. I called Tim, and he came to our place to give an estimate the same afternoon. Please note that I called Tim after 5 pm - he still came right over to look at the job an do an estimate. After we agreed to the work and price, Tim scheduled the work to begin the very next day. He originally gave a completion estimate of about two days. We were very happy with the work, so we had Tim continue to add trees and sections of our small ranch over a period of several days. Our son who lives next door was also impressed, and asked us to have Tim give him an estimate as well. Tim and his crew were always happy to look over additional work we considered, and was very accommodating in adding new work and estimates to our project. American Tree Service continued to make our property feel like a priority throughout the two weeks they were here. I was always informed when they would be on another project which was previously scheduled (since we added more work than originally scheduled), and they were good about letting me know when they would be on our property to work. They arrived at about 9 am each work day, and completed the work and cleaned up each evening at about 530. The crew was conscientious about closing our ranch gates to keep livestock where they belonged. After the job was completed, Tim Pruett gave me the name and number of an arborist to look at two trees that I had health concerns with. When I had the arborist out the next day, he recommended that two trees be removed. I called Tim with the news, and he sent a crew out the very next day to completely remove the two trees at a nominal cost. We thought this was very impressive, as they had already completed our project, and had been paid in full. This is an example of how I was treated throughout the project. American Tree Service always made me feel like our property and tree work was the most important job they had.
Description of Work: We hired American Tree Service to clear out ball moss, mistletoe, dead branches, broken branches, poison ivy and other vines from our trees. We have over 5 acres of property, including many ancient live oaks, large elms, and other species. We initially hired this company to the 5 trees which needed the work most; we eventually added our entire property, as well as our son's 4 acre property next door to us. We were favorably impressed with the quality of work and the fair price provided. The crew was punctual, friendly, and always cleaned up after themselves each day.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,350
Response from American Tree Service
We certainly appreciate this complete and thorough report. It was a joy working on your great trees. Your friend, Tim.
brandon H.
05/2009
5.0
tree service
+ -1 more
We had an enormous limb crack right over our house. Called a few companies -- American Tree Service was the most reasonable priced and the most responsive. They came out and removed the big limb -- did a beautiful job. Also made great recommendations on additional limb removal over our neighbor's house that would have caused us trouble. Charged way less than we thought it would cost.
Description of Work: Removed a huge broken limb from our roof and performed some other tree trimming services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from American Tree Service
Thank you very much for reporting.
Mike Y.
04/2009
5.0
tree service
+ -1 more
We called the main number after seeing the rating on Angie's list. A quote was given over the phone for $950. We called back and said that was a little high, could they just cut the oak tree. The quote was $500, agreed and scheduled. At the site, after seeing the cedar tree, they dropped the price to $900 for both and I accepted. The workmen were very careful lowering heavy logs to the ground to keep from damaging the wooden deck. They originally said that they would cut the stump down to 2" below ground level, cut slots in it about 2" deep and poor salt into the slots. They did this without reminding them that they had committed to do it. There were also a number of small toys in their work path in the yard which they moved to one side and then moved them all back exactly where they were before they came. There was even a solar powered yard light that they needed to move and one of the workers stuck it back in the same hole it came from before they left. They brought a big box trailer to haul off two loads of tree cuttings. They also had to stop because of rain, left the trailer in an out-of-the-way concreted area until they could return. The workers returned promptly the next day, worked through a drizzle and finished the job. They swept the deck and blew as much of the savings as possible off of the yard, picked them up and put them in the trailer also to haul off. Overall, an outstanding job and great attention to detail. I highly recommend American Tree Service.
Description of Work: Two 40+ ft. trees were cut down. One Oak next to the house and one Cedar about 10 feet from the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from American Tree Service
We at ATS really appreciate the report and hope we can continue to be your tree service.
SHIRLEY B.
04/2009
5.0
tree service
+ -1 more
They did a really good job. I plan on using them again soon.
Description of Work: They did tree trimming and planting and removed a couple of trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from American Tree Service
THANK YOU FOR REPORTING AND I LOOK FORWARD TO HEARING FROM YOU SOON!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service,
Hauling,
Lawn and Yard Work,
Landscaping,
Roof Cleaning
FAQ
American Tree Service is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
American Tree Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, American Tree Service offers free project estimates.
Yes, American Tree Service offers eco-friendly accreditations.
Yes, American Tree Service offers a 0% senior discount.
Yes, American Tree Service offers emergency services.
Yes, American Tree Service offers warranties.
American Tree Service offers the following services: Residential & commercial tree trimming & removals, roof clearing, ball moss removal, & lot clearing
Contact information
20517 Poppy Hills Trail Unit #1404, Round Rock, TX 78664