14x Super Service Award Winner (2007-2020). Owner/operated tree service serving Austin since 2001. We specialize in tree trimming and removals. I am a born and raised Austinite that knows the area through and through. I am a professional member of the International Society of Arboriculture. (#266947) Call 512-771-2436
Business highlights
24 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Residential & commercial tree trimming & removals, roof clearing, ball moss removal, & lot clearing
It was supposed to be 400 worth of tree service but they took maybe 30-45 min. I was working in my office and they left without ever checking in after trimming a couple trees.
Description of Work: They trimmed a few trees.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$200
Response from American Tree Service
I am sorry you were disappointed. Of course we finished what we agreed to, and sometimes it's hard to determine start and finish times when one is busy in their office...But no hard feelings, so feel free to contact us if you would you choose! Thank you for your opinion, Tim.
Kaye S.
01/2014
5.0
tree service
+ -1 more
Wow! The trees look amazing. We have used American Tree Service for ALL our arbor needs since 2004 or 2005. This is probably the 5th time we have relied on their skills. Tim promptly answered the phone, stopped by within about 10 minutes, gave us the estimate for the huge oak and the stand of oaks, and had a crew out within the hour. (We caught him at just the right time.) The crew arrived and went right to work. Most of the work ($750.00) was on the huge oak. It was a major overhaul and a big undertaking. We aren't talking about 5ft limbs that were 10 inches in diameters. They took out limbs that were the size of medium sized trees! All wounds were properly dressed, all refuse removed, driveway and sidewalks cleared, and firewood neatly stacked by the entrance. All in about 4 hours. Now some might say that that is what the crew is supposed to do. And they would be right - but ATS consistently does it and it's done better than I'd do it - and I'm picky! As I said, we have used ATS in the past. Each time the work and service have been gold star quality. Our beautiful oaks are majestic once more. Now if we can just figure out how to slow down the growth rate of that thing. It defies belief.
Description of Work: 1, Remove very large limbs from a huge oak tree that were hanging over the house and rubbing on roof/gutters, remove very large limbs that were encroaching on roadway, general tree cleanup, and raise canopy. 2. General cleanup of a stand of 4 large oak trees. 3. Cut some branches into firewood.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from American Tree Service
Thank you very, very much! Tim
Cynthia S.
01/2014
5.0
tree service
+ -1 more
Tim Pruett came by shortly thereafter, gave me a bid, and said that his crew could do the job that day. It was done quickly and efficiently.
Description of Work: On a Saturday morning, I found that a large tree limb had fallen in our front yard. I called American Tree Service and left a message. ATS returned the call within the hour.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from American Tree Service
Thank you so much! Tim
John H.
01/2014
5.0
tree service
+ -1 more
The crew did an excellent job, I'm absolutely elated with the result. My first thought was that "I can see my house again!" Despite the fact that it's cold, and a bit rainy, the crew came in and took care of what I consider to be a big job, and did it quickly and cleanly.
Description of Work: Trimmed and raised the canopy of an Ash tree that has been neglected for way too long, and removed extra branches and lowered the height of 2 crepe myrtles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from American Tree Service
Thank you very much! Tim
Milo H.
01/2014
5.0
tree service
+ -1 more
cleaned out limbs in front and backyard, opened things up so we could have a better view. Did great job!
Description of Work: I used AMERICAN TREE SERVICE
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from American Tree Service
Thank you very much! Tim
C. M.
01/2014
5.0
tree service
+ -1 more
I would use them again and they were nice. They did a good job. They cleanup was okay and I didn’t have any problems. They got the job done in a couple of hours.
Description of Work: It was a Big Deal $99 for $200 Worth of Tree Services. They cut down some limbs on my trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from American Tree Service
Thank you.
Tersea W.
12/2013
5.0
tree service
+ -1 more
Very pleased with service provided & responsiveness. We desperately needed a tree cut back to help control a 'critter' problem. I called Tim yesterday, he came out yesterday provided a reasonable estimate and performed services today. Extremely happy to have work done and trees trimmed nicely without having to pay an outrageous cost. Clean-up was great and having them haul-off makes the price even more reasonable. Definitely see why Tim & his company deserve the Provider of the Year award for 2013!!
Description of Work: Provided roof clearance on large tree, trimming of 5 crepe myrtles, & removal of small tree
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from American Tree Service
Thank you very much! Tim
adrian O.
12/2013
3.0
tree service
+ -1 more
Did not remove some of the small sucker branches as requested and other trimming as requested.
Description of Work: Special price was promoted as $200 for $400 of tree service. The $200 paid was worth $200. Not a bad deal, but not the double value as advertised. On site for tree trimming for 2 hours.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$200
Response from American Tree Service
Thank you for reporting. I guess we can't please everyone. Tim
DAVID H.
12/2013
5.0
tree service
+ -1 more
I purchased the Big Deal for American Tree Service
Description of Work: I purchased the Big Deal for American Tree Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from American Tree Service
Thank you.
charles M.
12/2013
5.0
tree service
+ -1 more
Overall the job went well, they showed up on time and were able to start after arrival of their final piece of equipment. Tim was very helpful in taking my ideas about what I had in mind for the job and suggesting a few changes that made it better for my trees. The crew worked at a steady pace and was able to finish up the tree trimming in a few hours, their clean-up was very thorough and I was satisfied with the work performed.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from American Tree Service
Thank you for the review!
Lynette W.
12/2013
5.0
tree service
+ -1 more
Have some property in Dripping Springs that hadn't had any tree maintenance in several years. Tim met with me and we discussed everything I wanted, plus what Tim advised. The crews came out and did an excellent job clearing out the fence line, taking down 5 dead hedges by the house, and did a wonderful job cleaning up deadwood from a big oak and some surrounding trees.
Description of Work: I used American Tree Service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from American Tree Service
Thanks for the kind words! Tim
Tricia Z.
12/2013
5.0
tree service
+ -1 more
I called this company for an estimate. The owner returned my call promptly and returned a bid promptly. It just so happened that when I needed this service, there had been a bad storm that hit south Austin and this company was in the midst of completing jobs in a subdivision that had many downed trees. Another service I called at the same time was able to complete my job the day after I called, so I went with them. I will definitely call this company again to bid on future projects. The owner couldn't have been nicer and was very responsive in spite of being buried with work when I called.
Description of Work: .
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$175
Response from American Tree Service
Thank you for your patience with our scheduling conflict. I hope we can be of service next time! Tim
sarah B.
12/2013
4.0
tree service
+ -1 more
He was courteous with us but not present when the workers worked; not sure if he did a detailed walk-through and one of the smaller trees was not really pruned correctly (flush to the main steam). Clean-up of new oak growth on older trees was not consistent. We had a similar type job done a couple of years ago with a different company and they were more attentive to such things. Also, they were able to grind limbs into mulch on-site, which was very helpful to us as we used it later in our landscaping.
Description of Work: We contracted with American Tree to do clean-up pruning of large live-oak trees and a few smaller trees.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$800
Response from American Tree Service
Thank you for reviewing us and I am sorry we disappointed you. I should have mentioned our procedure is to haul off Oak brush instead of chipping it on site. The reason we do this is because we do not want to spread Oak Wilt. Untreated wood chips are not mulch. Wood chips have to be treated chemically to be actual mulch . We pay to haul our brush to facilities that shred, treat and resale to go back into gardens. Also, now with Hypoxylon Canker in the central Texas area that effects all types of trees it's better to not chip anything onsite. Sorry for not sharing this information earlier. Thanks again, Tim
Jon M.
12/2013
5.0
tree service
+ -1 more
They did a great job -- amazingly fast and efficient. There was a scheduling hiccup where they promised to call during a particular week that I was in town to coordinate a time, but they did not call. When I called the following week and left a message to remind them, they came to my house promptly the following day to do the work. Overall a very positive experience and I plan to use them in the future.
Description of Work: Trimmed back all trees around perimeter of house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from American Tree Service
Thanks for the review!
Laura P.
12/2013
5.0
lawn service
+ -1 more
I went amazingly well. Was on time and did a great job.
Description of Work: Removed and cleared out the entire front right of way, removed old tree limbs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from American Tree Service
Thanks a lot for the review. Tim
James V.
12/2013
5.0
tree service
+ -1 more
They did a very good job. They were fast and efficient. They hauled off all of the trees they cut. Everyone was professional and up front about the cost.
Description of Work: Cleared cedar from fence line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from American Tree Service
Thank you for reporting. Tim
PAT K.
12/2013
5.0
tree service
+ -1 more
Great service and the price was right. I had a Big Deal coupon or this would have cost be quite a bit more. I will definitely use them again.
Description of Work: Cut down a huge old tree by my driveway down to a stump and hauled it away. Also trimmed two other big trees and two smaller trees for me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from American Tree Service
Thanks for the review!
Gail G.
12/2013
5.0
tree service
+ -1 more
The vendor removed two trees flush with the ground and trimmed another large tree that grew over my house. Comparing the work done by these men with prior work I have had done, I am very pleased. They cut the trees well, treated the cuts with spray, and cleaned up and hauled away perfectly. I would definitely have them work for me again.
Description of Work: Removed two trees and trimmed another.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from American Tree Service
Thank you very much! Tim
Bruce A.
11/2013
5.0
tree service
+ -1 more
On time for full and accurate estimate Work was done professionally as discussed. A few things needed "adjusting" to complete work as I understood it as defined and owner agreed immediately without additional cost. A first class operation that I fully recommend and will use again!!
Description of Work: Trim 4 trees to spec
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from American Tree Service
Thank you very much for the accurate report. Tim
Rashad S.
11/2013
3.0
tree service
+ -1 more
I contacted Tim Pruett with American Tree Service regarding my tree needs for the front and backyard. After inspecting the trees, he stated the normal price would be $400 for the front and another $400 for the backyard tree work. For the Angie's deal, the $199 could be used for the trees in the front and it would cost an additional $400 for the backyard. I contacted 3 other tree trimming service providers (all listed as grade A on Angie's List) and their prices ranged from $450 to $550 for both the front and back. I mentioned this to Tim and he was firm with his pricing despite better overall price from the other providers. Thus, I was not convinced I would truly be receiving $400 dollar worth of tree service for the price of $199. Tim was very polite about my decision and he did suggest contacting Angie's List for a refund.
Description of Work: I purchased a Big Deal from American Tree Service.
Rating Category
Rating out of 5
$199
Response from American Tree Service
Dear Sir, I appreciate your story about tree service prices in the Austin area. And after careful consideration, I decided to respond with another story I once heard. A man walks into a store to buy a loaf of bread. The clerk says "that will be $2.50". "What!" says the man, "across the street they have a sign 'Bread $.50 Per Loaf'" Sort of taken aback, the worker says "hey, that's a good price, why don't you just buy it there? I will too!" Then the embarrassed gentleman said "well, they must have been sold out..." Then leaning over, the clerk whispers in his ear "don't feel bad sir, when we're out of bread we put that sign out also..." The moral of this story is; when you share prices among competitors you may bring home a stale loaf of bread. Sincerely, Tim
Brian M.
11/2013
5.0
tree service
+ -1 more
Amazing. Tim was awesome. Quick bid, best price, professionally done. Highly reccomend.
Description of Work: Trimmed all of our trees
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$999
Response from American Tree Service
Thank you very much. Tim
Roberta B.
11/2013
5.0
tree service
+ -1 more
Came exactly on time. Worked efficiently, removed all debris. Did a few extras not included in bid without extra charge. Gave me a discount as I was a repeat customer.
Description of Work: Trimmed all my oak trees. Removed a few smaller trees which were stunted by the larger ones. Gave expert advice on which branches were best to leave..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from American Tree Service
Thank you very much for reporting. Tim
Murat B.
11/2013
5.0
tree service
+ -1 more
They showed up the same day that I called them and took everything very quickly and professionally. Will use them again when I need any tree service.
Description of Work: Roof clearance for all trees around the house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from American Tree Service
Thanks for reporting, Tim
Louise W.
11/2013
5.0
tree service
+ -1 more
This was a good experience from start to finish. The estimate was fair and as soon as I agreed, his team was out there the next morning at 8 a.m. It only took a few hours, and they did everything Tim promised, and then some. The house looks like it's had a facelift !! I was never once bothered by the team - they didn't come knocking asking me any questions. They cleaned up all the dropped limbs, leaves, etc. This was a very positive experience, very professional. I will use them again.
Description of Work: His team cut and cleaned up many enmeshed trees in both my front and backyard. He did roof and chimney clearance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from American Tree Service
Thank you very much for the great review! Tim
George P.
10/2013
5.0
tree service
+ -1 more
Mr. Tim Pruett won our bid for his professional proposal and competitive price quote. On the day, his team did an excellent job. We are fully satisfied with it. The trees look much better than before.
Description of Work: Trimming trees and removed 2 smaller half-trees.
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Service Categories
Tree Service,
Hauling,
Lawn and Yard Work,
Landscaping,
Roof Cleaning
FAQ
American Tree Service is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
American Tree Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, American Tree Service offers free project estimates.
Yes, American Tree Service offers eco-friendly accreditations.
Yes, American Tree Service offers a 0% senior discount.
Yes, American Tree Service offers emergency services.
Yes, American Tree Service offers warranties.
American Tree Service offers the following services: Residential & commercial tree trimming & removals, roof clearing, ball moss removal, & lot clearing
Contact information
20517 Poppy Hills Trail Unit #1404, Round Rock, TX 78664