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American Chem Dry

Carpet Cleaning, Upholstery Cleaning, Leather & Vinyl Repair,

About us

With over 30 years of experience, we are the oldest Chem-Dry in TRAVIS, WILLIAMSON & BURNET Counties! Chem Dry is the most trusted CARPET, UPHOLSTERY, TILE & GROUT cleaning company in the world. Your carpet will be dry in 1-2 hours! CALL US FOR A FREE ESTIMATE! Georgetown (512) 863-2300, Marble Falls & Horseshoe Bay (830) 693-2288, Burnet & Buchanan Dam (512) 756-1880.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Carpet & Upholstery Cleaning, Pet Odor Removal, Tile, Stone & Grout Cleaning, Oriental Rug Cleaning, Leather Furniture Cleaning, Auto, Boat and RV Carpet & Upholstery Cleaning.

Services we don't offer

Drapery Cleaning, Carpet Dying, Leather Repairs, Air-Duct Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.025 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 25 reviews

Kathy M.
06/2018
5.0
upholstery cleaning
  + -1 more
I called and spoke to one of the owners by phone and got a quote and an appointment easily. The technician called before he came and was prompt and curteous. He explained the process and possible problems for cleaning the upholstery, since were to be cleaned without water. The results were very good. Only problem was that the furniture took an awfully long time to dry. The weather was wet outside, which contributed to the slow-drying, but it still took all of two days for the upholstered furniture to dry completely. I'm happy with the results, especially for one very very dirty chair that looks like new now. I wish the service were not so expensive, though!
Description of Work: Upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from American Chem Dry
[Member Name Removed], Thank you so much for the great review. Sorry it took so long for the upholstery to dry, but the humidity in the air probably did have something to do with it. We're glad you are happy with how the upholstery turned out. We really appreciate your business! Kay

Linda D.
08/2017
5.0
carpet cleaners
  + -1 more
They always do a great job. We have used them for at least 12 or 13 years and never bother to even consider using anyone else. They are consistent and dependable.
Description of Work: Carpet cleaning for 4 rooms. I have also used them previously for area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from American Chem Dry
Thank you so much! We really strive to make our customers happy. We appreciate your business!!

Patrick O.
04/2017
5.0
carpet cleaners
  + -1 more
Wonderful. These folks are really nice and responded very quickly when we called. Did an excellent job for a reasonable price.
Description of Work: we needed some heavy cleaning done on carpet with pet stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Chem Dry
Thank you [Member Name Removed] for the great review. We are glad you are happy and have enjoyed having you as a customer for the last 4 years.

Kathy K.
07/2016
5.0
carpet cleaners
  + -1 more
Excellent! Jason did a great job. He was there exactly on time, measured the carpet space I needed cleaned and gave me an exact price amount before he started. He was able to get some tape adhesive out of my carpet that had been there for a year because I was unable to get it out. The carpet looked like new when he finished and was dry in 2 hours.
Description of Work: Carpet cleaned in 4 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Kitty W.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets in the whole house. Apx 2000 sq ft. They did a great job. Carpets had not been cleaned in several years. Got out several spots and looked almost new when finished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Jo Nette D.
07/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It went really well. I was really pleased. They were very polite and professional. They got all of the spots removed.
Description of Work: They cleaned my couch and my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Chem Dry
Thank you Ms. [member name removed] for taking the time to write a review! We are glad that you were happy with our services. We look forward to doing business with you again in the future.

Stephanie W.
12/2014
5.0
carpet cleaners
  + -1 more
I was astonished at the results! The carpets looked fantastic and the spots that were on the carpet did not return in a few days like other cleaners. I will definitely use them again.
Description of Work: American Chem Dry was on time, very professional and cleaned the carpeting in four rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Cathy C.
03/2014
5.0
carpet cleaners
  + -1 more
I can't recommend American Chem-Dry enough!! They did an EXCELLENT job and saved us. We had all the carpet in the house steam cleaned by another company. However, after they were done, several areas were still dirty and even looked worse than before AND the carpet was wet for at least 2 days! The steam carpet cleaning company we used said that they couldn't do any better and that the high traffic areas, which looked the worst, was due to the age of the carpet. Since our carpet is old and since they said that was the best they could do, I let it go. But later thought that Chem-Dry might be able to do better so I gave it a shot & called them. They came out THAT day and said that they would look it over and let me know if they could do better. Well they did A LOT better - the hallway and other areas looked new! I am sold on Chem-Dry as opposed to steam cleaning. And the carpet that American Chem-Dry cleaned was wet for only about 3 hours. Jason was the guy who did it and he was very professional, nice, on time - all around fantastic! I would highly recommend them and will ONLY use them next time. They are more expensive, but it's worth it.
Description of Work: Cleaned carpet - redid job that a previous steam cleaner did.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Tamara D.
02/2014
5.0
carpet cleaners
  + -1 more
The experience was right on time ... we manage a rental house, tenants moved out and the carpets were in need of accessing stains, animal urine?, mildew etc First off, the owner was very informative and gave a detailed explanation of "chem dry". American Chem Dry is listed on Angie's List but didn't offer a discount however, when mentioned being an Angie's list customer she not only accommodated my request but also noted a "landlord discount". The technician was on time, very professional and didn't do any work until walking thru the process and accessing the needs mentioned prior to cleaning. The cleaning was done in a timely manner, the chem dry process also dried very quickly (about 2 hrs for 534 sq feet). Lastly, we received a "thank you" note from the owner! That sealed the deal for future business w/American Chem Dry. :)
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from American Chem Dry
We appreciate your business and we're glad that you are happy with the results. Thank you so much.

Gerard B.
02/2014
5.0
carpet cleaners
  + -1 more
The rep showed up on time. Checked out the area and wrote up an estimate. He pre-vacuumed the areas, removed all spots and thoroughly cleaned the carpet. We were very pleased with how great the carpet looked afterwards and will definitely use American Chem-Dry next time we need rugs cleaned.
Description of Work: Removed stains and cleaned carpeting in newly renovated bedroom, hallway and stairs. Also applied protectant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from American Chem Dry
Thank you so much, I'm glad that you were pleased with our work. We have always tried to go above and beyond what is expected.

Jim Z.
05/2013
5.0
carpet cleaners
  + -1 more
We had our upstairs living area, 2 hallways and 13 stairs cleaned by American Chem Dry. The technician was very professional and explained the entire Schmidt process - how and why it works. He then made very accurate measurements of the floor as it has some angles and tiled areas. He subtracted the non carpeted areas from the total and got less square footage than we had measured so he saved us some money right up front. He fully explained the proposal and then got to work.First, he thoughly vacuumed the carpet and then sprayed the mixed solution (Cleaner and anti-Bacterial) then used a buffer machine with clean pads to work/clean the fibers. The whole operation was quickly done and included moving a heavy sofa and coffee table to gain access to those areas. The entire cleaned area was dry in about 2 hours - which was much faster than the last time we had the carpet steam cleaned. That time took more a full day to get completely dry. Friends have already seen and commented on how good the carpet came out. We strongly recommend American Chem Dry to anyone who wants a good carpet cleaning job done for reasonable price by someone who knows what he is doing.
Description of Work: Carpet, stairs and hallways cleaned by the Marl Schmidt method. Carpet was dirty and had some stains and spots that I was skeptical that any process could remove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

RICHARD C.
11/2012
5.0
carpet cleaners
  + -1 more
Cleaned the entire house (wall to wall carpeting) after 3 different renters had moved out, (3 different years) They base the cleaning fees on square footage & will give you a FIRM QUOTE before performing any work.
Description of Work: We've used AMERICAN CHEMDRY in Austin for many, many years as I discovered them well before ANGIE'S LIST. I am happy to write a review for this company, as I've been very satisfied w/their company all 3 times over the years. Beware that if you elect to use a CHEMDRY company that you specifically use this one, as it is a franchise organization (the CHEMDRY line is national, but different owners for each store). I'm not saying that other CHEMDRY stores are bad, I'm just saying I can ONLY speak for my experiences w/AMERICAN CHEMDRY in Austin, TX. When you call you'll most likely speak w/Kay to set your appt. She's very pleasant & professional and they will get the job done in a timely manner. FYI- I rated the "PRICE" a C only because I want people to realize this is not a $99.00 carpet process. It's not a bargain basement company, but if you truly want your carpet cleaned call this vendor.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jon E.
10/2012
5.0
carpet cleaners
  + -1 more
Fast, efficient and much cleaner than the previous cleaner that we used.
Description of Work: Carpet cleaning of four rooms in a small house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Ken M.
10/2012
4.0
carpet cleaners
  + -1 more
My wife obtained the appointment was easy to get scheduled and they arrived at the appropriate time . They estimated the cost prior to the job being done, which was ok'd, but my wife did remark to the worker that we had previously had our whole house cleaned for that amount in Idaho. The job was done, and the carpets looked great. I have had another company do my carpets in a house three times that size since then at a much more reasonable price, and will continue to use this company instead of Chem Dry.
Description of Work: We had always used Chem Dry for our carpet cleaning in Idaho and were very pleased with their work. I was satisfied with the job done here, but it was as expensive for doing two rooms here as it was for my whole house in Idaho, and this was a much smaller area.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$244.65

Response from American Chem Dry
Please note that the cleaning itself was only $169.50. They chose to add protectant to the cleaning which is an additional fee, for a total of $226.00. The total amount listed of $244.65 includes the state sales tax which we are required to charge. We do charge a little more than your average carpet cleaner; however, we personally feel that the superior carpet cleaning that American Chem-Dry offers is worth a little more, as you can see by our other reviews. We do appreciate your business.

David I.
09/2012
5.0
carpet cleaners
  + -1 more
Super job.
Description of Work: Carpet cleaning and pet treatment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Scott G.
09/2012
5.0
carpet cleaners
  + -1 more
Came on time, did a thorough job.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jerry L.
09/2012
5.0
carpet cleaners
  + -1 more
They were very efficient and did an excellent job. They were gone in about an hour and a half and my carpets looked terrific. The process they used cleaned beautifully, and dried much more quickly than other types of processes.. I will certainly call American Chem-Dry for my next carpet-cleaning job.
Description of Work: I was very pleased with American Chem-Dry. They ( Mark Schmidt and his assistant) arrived promptly and immediately went to work measuring the areas I wanted cleaned. They gave me an estimate and explained the process, -- I approved it. They cleaned the Living room, master bedroom and bath , and the back hall of our house.--about 550 square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

June C.
05/2012
5.0
carpet cleaners
  + -1 more
What I like about them is that it only takes two hours to dry. I liked that very much. That was one of the reasons I chose them. I'm glad I did. They were pricey. I know I could've gotten a much better price. I had my carpets cleaned by one of those franchises, and I was horribly disappointed. I am leery of the franchise. I didn't have to wait too long for an appointment. They came when they were supposed to. I was pretty much satisfied.
Description of Work: They did some pet stains and chemical cleaning.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Saralind M.
02/2012
5.0
carpet cleaners
  + -1 more
Couldn't be better! Carpeting was well past due for cleaning with considerable accumulation of spots and stains including spilled coffee, tea, wine, pet stains, garden dirt, and "unknowns". I was greatly pleased that every problem spot has been completely removed when the work was finished. As expected with the chem-dry cleaning method, the carpet was surface dry within a couple of hours even though it was a cool, damp, cloudy day. The entire carpet seemed completely dry by evening the following warm day with AC and ceiling fans on. Highly recommend these folks.
Description of Work: Removed spots and stains and cleaned 3 rooms plus hallway, approx. 550 sq. ft., of wall to wall carpeting. Doyle Schmidt was the cleaner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$208

EVA S.
01/2012
5.0
carpet cleaners
  + -1 more
It went well. No problems.
Description of Work: The carpets were cleaned and I received an estimate on couch cleaning and grout cleaning. I only had the carpets cleaned. Cleaning crew was courteous and professional. They were on time and the work was done quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mark M.
09/2011
5.0
auto detailing, auto upholstery, carpet cleaners, upholstery, leather & vinyl repair, upholstery cleaning
  + 4 more
They came, they cleaned, they conquered! I couldn't be more happy and will continue to use them in the future!
Description of Work: Cleaned and treated carpets, couches, leather chairs, and drapes!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

JoEllen H.
08/2011
5.0
carpet cleaners
  + -1 more
Two men arrived at the expected time. First they measured what I was having cleaned. I did not move the big furniture out of three bedrooms and study. I only moved small things the night before, so they cleaned around the big furniture. They presented an itemized bid with square feet for each room and three closets . After they measured, and after I accepted the bid, they began the cleaning. I paid them after they completed the job. Other companies advertize cheaper rates, but my experience with Chem-Dry has been excellent, so the cost is worth my satisfaction. I especially like that the carpets feel only damp when they leave and feel nearly dry by the evening. They also promote eco-friendly products.
Description of Work: American Chem-Dry by Mark Schmidt cleaned my carpets and included protectant and antibacterial with the cleaning. The cost was based on square feet rather than by room. I had Chem-Dry clean my carpets a few years ago and was pleased then, so I called them again because the carpets are only damp when they leave and by the evening were nearly dry. (as opposed to being rather wet when I had another company several years ago.) The measurement was 610 square feet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$297

Jmc C.
09/2010
5.0
carpet cleaners
  + -1 more
Cleaning went very well. Service tech was on time, explained his service and did a good job of cleaning the carpet.
Description of Work: carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Susan M.
12/2006
5.0
carpet cleaners
  + -1 more
The young man that came, Ben Durkop, was really wonderful to work with and did a great job. All of the stains were taken out really well and the work looked great. He also worked really hard and scrubbed places to remove the stains. He was very friendly and nice to work with. He really conveyed his intent to provide excellent service and he did. I feel I really got my moneys worth and I'll use them again and again!
Description of Work: I hired them to clean the carpets in our entire home (they cleaned 4 rooms and pre-treated for urine spots a day earlier). We have 4 dogs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$246

SHEILA H.
10/2006
5.0
carpet cleaners
  + -1 more
We've been using American Chem Dry for years and have always had great success with them. Their process is low on chemicals (they use carbonation to bring the dirt to the surface), and it doesn't leave your carpets soaking wet. They are professional and do good work.
Description of Work: Cleaned and scotch guarded my carpets (4 bedrooms, a hallway, and stairs).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

    Contact information

    PO Box 452, Round Rock, TX 78680

    http://www.american-cd.com

    Service hours

    Monday:
    8:00 AM - 6:30 PM
    Tuesday:
    8:00 AM - 6:30 PM
    Wednesday:
    8:00 AM - 6:30 PM
    Thursday:
    8:00 AM - 6:30 PM
    Friday:
    8:00 AM - 6:30 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Leather & Vinyl Repair,
    Upholstering - Boat & Auto,
    Upholstering,
    Auto Detailing,
    Ceramic Tile

    FAQ

    American Chem Dry is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 6:30 PM

    Tuesday: 8:00 AM - 6:30 PM

    Wednesday: 8:00 AM - 6:30 PM

    Thursday: 8:00 AM - 6:30 PM

    Friday: 8:00 AM - 6:30 PM

    Saturday: 9:00 AM - 5:00 PM

    American Chem Dry accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, American Chem Dry offers free project estimates.
    Yes, American Chem Dry offers eco-friendly accreditations.
    No, American Chem Dry does not offer a senior discount.
    Yes, American Chem Dry offers emergency services.
    Yes, American Chem Dry offers warranties.
    American Chem Dry offers the following services: Residential & Commercial Carpet & Upholstery Cleaning, Pet Odor Removal, Tile, Stone & Grout Cleaning, Oriental Rug Cleaning, Leather Furniture Cleaning, Auto, Boat and RV Carpet & Upholstery Cleaning.
    Drapery Cleaning, Carpet Dying, Leather Repairs, Air-Duct Cleaning

    Contact information

    PO Box 452, Round Rock, TX 78680

    http://www.american-cd.com

    Service hours

    Monday:
    8:00 AM - 6:30 PM
    Tuesday:
    8:00 AM - 6:30 PM
    Wednesday:
    8:00 AM - 6:30 PM
    Thursday:
    8:00 AM - 6:30 PM
    Friday:
    8:00 AM - 6:30 PM
    Saturday:
    9:00 AM - 5:00 PM