Josh was great to work with! He was honest about the fact that I didn't need my chimney swept and instead charged me only for the cleaning of the box and gas logs and took time to replace them in an aesthetically pleasing way. He cleaned the air ducts quickly and with little mess, always cleaning up after each one. He even fixed a minor issue caused by the previous homeowner that he discovered with the duct work and charged a very reasonable fee for it. I will definitely work with him in the future for any needed services.
Description of Work: Bought a new house and that needed the air ducts cleaned and the gas fireplace cleaned and chimney swept.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$303.1
Eric H.
04/2017
5.0
chimney sweep
 + -1 more
He did a great job. I was really pleased with the level of professionalism. They put down cloth so make sure they did not make a mess. I had some areas of mortar that need to be patched and that was done as well. I could not be happier. 2 employees came to do this work less than an hour.
Description of Work: Chimney sweep and mortar patched.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Megan G.
04/2017
5.0
chimney sweep, air duct cleaning, chimney repair, dryer vent cleaning
 + 2 more
Excellent service, timeliness and going above by patching a crack in the fireplace at no extra charge.
Description of Work: Chimney cleaned Vents cleaned Dryer vent cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
David M.
04/2017
5.0
fireplaces
 + -1 more
Very easy to work with and schedule and appointment. Performed thorough work.
Description of Work: Inspected and repaired fireplace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bob B.
04/2017
5.0
air duct cleaning
 + -1 more
Owner Josh said no cleaning necessary after 1st inspection in 40 years.
Description of Work: Estimate for air duct cleaning after 40 years of neglect.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Donna J.
03/2017
3.0
chimney sweep
 + -1 more
They were kind of a crappy attitude, to say the least. They were on time and I guess they did okay what they needed to do. It's not like I can crawl up into the chimney; but their attitude was lousy.
Description of Work: They did chimney cleaning.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$100
T.J. M.
03/2017
5.0
dryer vent cleaning
 + -1 more
Did a great job. Communicated clearly and services were performed. He also took the time to clean out the bottom of the dryer as a courtesy and inspected our air ducts and reported they were clean. Having 2 dogs and a cat plus a 17year old boy there was a lot of stuff rattling around in the dryer so we really appreciated the extra service. I would highly recommend to anyone.
Description of Work: Dryer Vent cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Rachel A.
10/2016
5.0
chimney sweep
 + -1 more
Great! We contacted 4:11 Service by e-mail and received a prompt response, got a quote for the service, and scheduled a day and time. They arrived right on time, completed the work quickly and efficiently, and left everything very clean.
Description of Work: We needed our wood stove and stove pipe system cleaned.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Annie L.
04/2016
5.0
air duct cleaning, dryer vent cleaning
 + 0 more
It was great! He originally quoted me 300 for the job, but when he came to my house and realized the dryer vent was relatively short, he threw in the dryer vent cleaning for free. Extremely honest business man! Very polite too! I wish he offered more services, because I would love for the opportunity to use him again. But alas, he told me the vents only need to be cleaned about once every 7 years =(. Here's to hoping he expands his business so I can hire him again!.
Description of Work: Josh and his partner came and cleaned my air ducts and dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Neil P.
02/2016
5.0
air duct cleaning, fireplaces, gas logs
 + 1 more
Incredible, very thorough and walked us through everything
Description of Work: thoroughly cleaning and re-tuning of my gas log fireplace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Mary Lou R.
01/2016
5.0
fireplaces, gas logs
 + 0 more
I was pleased with the professionalism exhibited throughout the job. The gentlemen were very helpful and answered all of my questions.
Description of Work: Cleaned gas fireplace and rearranged original set-up to ensure proper operation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Mary Lou R.
01/2016
5.0
plumbing
 + -1 more
The installation went smoothly. I was impressed that when the installer realized I needed an additional piece of pipe, he immediately went to Home Depot to purchase it so he could finish the job. The disposal is working as expected.
Description of Work: Removed old garbage disposal and installed new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 4:11 Service Co
Hey (Removed members name), Thanks so much for the review. I see here you also gave me a review for replacing your garbage disposal. Im sure that other guy would like his review. FIY I worked on your fireplace. Thanks Josh
Lisa H.
01/2016
5.0
chimney repair, chimney sweep
 + 0 more
Josh was thorough, gave us "chimney info" that I never thought of, never tried to up sell or scare us into purchasing additional services (which he could have easily done, how would I know the level of creatine in my chimney?) and said we were good for the next 5 years. His prices are very reasonable and he took great care to protect our belonging.
Description of Work: Josh, the owner, and his assistant, came out today to clean and inspect our chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Connie B.
01/2016
5.0
fireplaces
 + -1 more
Josh was amazing! Very prompt in scheduling the appointment, showed up on time, was very personable and tidied up nicely. Checked my gas log unit, showed me some areas of wear and refreshed the "embers". Would definitely use them again.
Description of Work: A routine maintenance of my gas log system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Megan C.
01/2016
5.0
fireplaces
 + -1 more
After describing my problem with fireplace the company was able to tell me via email that it would have to be replace. I thank the company for being honest.
Description of Work: They were hired to do a gas fireplace tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Suzanne M.
12/2015
3.0
air duct cleaning
 + -1 more
They were unresponsive and despite leaving voicemails they never called us back.
Description of Work: I initially wanted them to come out to do a dryer vent cleaning.
Rating Category
Rating out of 5
theresa C.
11/2015
5.0
chimney sweep
 + -1 more
He is very polite and friendly. He does a very thorough job. He will go over everything he noticed. No hard sales for more work- even mentioned we could find a product on the internet. He was a little higher than his competitors but we felt we got our money's worth. We plan on hiring him every year- actually suggested he send us a reminder. We have already recommended him to another.
Description of Work: He cleaned our chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Julie M.
11/2015
5.0
air duct cleaning, fireplaces
 + 0 more
These two men were courteous from the first phone call and never made me feel stupid for not knowing how to operate the fireplace (it is actually a fairly complex unit and my husband and I had both read the directions and done everything we knew).
Description of Work: The guys came out to do a service deal I bought to 'tune up' the gas fireplace. In actuality, we have owned the house for 2 years and had never been able to make it work at all. They got it working, cleaned up the jets and instructed me on how to get the remote working. We love being able to turn on the fireplace from the couch, now.
Josh was very professional and friendly. He arrived within the window promised, calling 30 minutes beore arriving. I've never used a fireplace before and he answered all of my questions. He explained all of the parts as he cleaned them. He cleaned up after he was done. He gave me some valuable tips on the operation of the fireplace. I wish all contractors were like him.
Description of Work: Clean and inspect gas fireplace, gave instructions on lighting and maintenance, check chimney cap
Great work! The attic vent pipe for the dryer was inspected as well as the fireplace chimney caps on the roof and overall condition of the firebox. The chimney and firebox were cleaned and all ashes and creosote removed, making the fireplace safer to use. The chimney hadn't been cleaned in over five years and we burn wood fires about 3 times a week during the winter, so the service was definitely needed. The dryer vent had a moderate amount of lint buildup so cleaning was quick and not problematic. Service was prompt and very professional.
Description of Work: Cleaned and inspected fireplace and chimney plus dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Janie S.
07/2015
5.0
air duct cleaning, chimney repair, chimney sweep, dryer vent cleaning
 + 2 more
Several years ago we had Josh of 4:11 Service clean out our chimney. We were very pleased with his service and when we wanted our dryer vent cleaned out, we called him again. Since our dryer vents through the attic, this was more complicated than some cleaning jobs. Josh did a great job and was willing to listen to all of our questions and give us advice. We will definitely be using his company again in the future.
Description of Work: We hired 4:11 Service Co. to clean out our dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$107
Erin B.
07/2015
5.0
chimney sweep
 + -1 more
Service was great. There was a dead bird and a huge bird's nest in there, so I definitely needed the service. Josh was very friendly and professional.
Description of Work: Cleaned out my dryer vent. It has a long run from the laundry room up and over the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jeffrey G.
06/2015
5.0
carpet cleaners, chimney sweep
 + 0 more
Great - Josh was extremely responsive in working around our schedule in prepping for an open house. He arrived on time and made quick work of the carpets, also providing a few tips on things he noticed in the house. We used 4:11 when we bought the house three years before for air duct and carpet cleaning and Josh was terrific then as well. Highly recommended.
Description of Work: Carpet cleaning, 4.5 rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Raven B.
02/2015
5.0
air duct cleaning
 + -1 more
Things went well responsive and seemed to make a good impression on my customer. I can am so glad they were out so quickly, i needed next day service and he was able to provide that! Thanks
Description of Work: Cleaned main trunk line under mobile home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Patricia A.
02/2015
5.0
air duct cleaning, chimney sweep, dryer vent cleaning, fireplaces
 + 2 more
Mr. young was in the near vicinity when he returned my call, and was convenient for us both that he could come within 30 minutes. Mr. Josh Young was prompt, efficient, and gave us information regarding the fireplace and the drier vent, answering all of our questions as well. He was careful in not making a mess, cleaned up after he completed the work, and was a very nice person. I might note that the price was with the senior discount. i would definitely recommend Mr. Young.
Description of Work: Cleaned fireplace Chimney and dryer vent.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Sweep,
Air Duct Cleaning,
Dryer Vent Cleaning,
Fireplaces,
Chimney Repair,
Carpet Cleaning,
Ceramic Tile,
Plumbing,
Heating and Air Conditioning,
Gas Logs,
Chimney Caps,
Floor Cleaning and Waxing
FAQ
4:11 Service Co is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
4:11 Service Co accepts the following forms of payment: Check,MasterCard,Visa
No, 4:11 Service Co does not offer free project estimates.
No, 4:11 Service Co does not offer eco-friendly accreditations.
No, 4:11 Service Co does not offer a senior discount.
No, 4:11 Service Co does not offer emergency services.
No, 4:11 Service Co does not offer warranties.
4:11 Service Co offers the following services: Chimney sweeping & fireplace repair, air duct cleaning, dryer vent cleaning, carpet, & tile cleaning.